Attendant

Harrah's Northern California; Ione (CA); On-site; USD 21,000 - 26,000; Full time

Job summary

Harrah’s Northern California is seeking a Food Court Attendant to keep the Food Court area clean and organized, front and back of house. You will manage cleaning, stocking and basic inventory tasks while interacting with guests and providing current information about services and events.

The role requires a high school diploma or equivalent, and preferred prior food service experience. Excellent guest service and English communication skills are essential, with flexibility to work nights,

Qualifications

• Preferred high school diploma or equivalent.
• Preferred previous experience working in a food service establishment.
• Excellent guest service and communication skills.

Responsibilities

• Cleans, stocks and organizes inventory and supplies for Food Court area front and back of house.
• Maintains cleanliness and orderliness of the front and back of the house areas. This includes, but not limited to, sweeping floors, wiping tables, and emptying trash bins.
• Assists guests by providing current information regarding Harrah’s services and events.
• Stays informed on the property’s current offerings and events.
• Demonstrates a pleasant and enthusiastic demeanor at all times.
• All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.
• Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.
• Must be able to get along with co-workers and work as a team.
• Ability to read, write, speak and understand English.
• Must be able to respond to visual and aural ques.
• Must present a well-groomed, professional appearance.
• Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures.
• Must be able to work a varied schedule including holidays, nights and weekends as needed.
• Must be able to work a reasonable amount of overtime when required.
• Perform other duties as assigned.

Skills

Guest service

Communication

Teamwork

Education

High school diploma or equivalent

Job description

Job Summary

Keeps the Food Court area, both front and back of house, clean and organized.

Qualifications

• Preferred high school diploma or equivalent.
• Preferred previous experience working in a food service establishment.
• Excellent guest service and communication skills.

Essential Job Functions

• Cleans, stocks and organizes inventory and supplies for Food Court area front and back of house.
• Maintains cleanliness and orderliness of the front and back of the house areas. This includes, but not limited to, sweeping floors, wiping tables, and emptying trash bins.
• Assists guests by providing current information regarding Harrah’s services and events.
• Stays informed on the property’s current offerings and events.
• Demonstrates a pleasant and enthusiastic demeanor at all times.
• All team members will follow the Everyone Greets Everyone (EGE) policy. It is the expectation that every team member, front or back of house, should proactively seek out opportunities to greet guests and their fellow team members daily. EGE policy states teams members should: acknowledge guests and fellow team members within 10 feet; initiate friendly verbal greeting within 5 feet; keep your head up, look around (“head on a swivel”); look for opportunities to greet guests and others; please remember that when you are on the floor, you are “on stage”.
• Team members will participate in all mandatory meetings and pre-shift BUZZ sessions.
• Must be able to get along with co-workers and work as a team.
• Ability to read, write, speak and understand English.
• Must be able to respond to visual and aural ques.
• Must present a well-groomed, professional appearance.
• Meets the attendance guidelines of the job and complies with all state, federal and regulatory policies and procedures.
• Must be able to work a varied schedule including holidays, nights and weekends as needed.
• Must be able to work a reasonable amount of overtime when required.
• Perform other duties as assigned.

Physical, Mental & Environmental Demands

• Must be able to work inside and maneuver throughout assigned station during entire shift.
• Must be able to lift up to 50 pounds.
• Must be able to push carts weighing up to 100 pounds.
• Must be able to use proper team lifting and carrying techniques.
• Must be able to bend, pull and carry stock to refrigerator and cabinets.
• Must be able to use hand motion when cleaning and wiping counters.
• Must possess the manual dexterity to complete required “side work”.
• Must be able to work in areas containing secondhand smoke, dust, loud noises and bright lights.

Harrah’s reserves the right to make changes to this job description whenever necessary. It is ourpolicyto provideequal employment opportunityto all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, or marital status. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities and activities may change, or new ones may be assigned at any time with or without notice.

Preference is given to qualified Buena Vista Me-Wuk tribal members and members of other federally recognized tribes.

This position is included in the CBA with UNITE HERE! International Union.