Atlassian JIRA Developer — Automation, Cloud & SME Impact

OST INC; United States; On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Full benefits

Bonus potential

Job summary

Optimal Solutions & Technologies (OST, Inc.) is seeking a senior Atlassian Administrator to design and optimize Jira Software, Jira Service Management, and Confluence Cloud/Data Center environments. You will implement tailored workflows, automation, and integrations with cloud platforms.

The role demands 5+ years in IT, deep Jira expertise, AWS/GCP/Azure familiarity, and the ability to obtain a Public Trust clearance.

Qualifications

• Experience administering Atlassian Cloud/Data Center products (Jira, JSM, Confluence).
• 5+ years IT experience required.
• Proficiency with Jira Automation and Script Runner or similar tooling.
• Knowledge of JSM customer portals, SLAs, and Assets (Insight).
• Familiarity with source control (Git, GitHub, GitLab).
• Strong SQL and AWS knowledge.
• Ability to obtain Public Trust Clearance and US residency.

Responsibilities

• Design and implement Jira/JSM/Confluence workflows, fields, and permissions.
• Build and maintain JSM workflows, incident/change/problem management, and service catalogs.
• Collaborate with cross-functional teams to deliver features and integrate with cloud infrastructure (AWS/Azure/GCP).
• Develop custom apps and automations using Script Runner or REST APIs.
• Troubleshoot issues and optimize performance in Atlassian apps.
• Organize Confluence spaces, templates, and integration with JSM portal search.
• Manage user access, security governance, and system performance.
• Provide SME-level documentation and training across departments.

Skills

Jira Automation

Script Runner

Workflow automation

Postgres SQL

AWS

Troubleshooting

Communication

Collaboration

Public Trust Clearance

US residency

Education

Bachelor's degree in Computer Science/Information Technology or related field

Tools

Git

GitHub

GitLab

Job description

Optimal Solutions & Technologies (OST, Inc.) is seeking a senior Atlassian Administrator to design and optimize Jira Software, Jira Service Management, and Confluence Cloud/Data Center environments. You will implement tailored workflows, automation, and integrations with cloud platforms.

The role demands 5+ years in IT, deep Jira expertise, AWS/GCP/Azure familiarity, and the ability to obtain a Public Trust clearance.