Atlassian Forge & Cloud Admin — Jira/JSM Specialist

Infosys Limited; Hartford, Raleigh, Richardson, Tempe (CT, NC, TX, AZ); On-site; USD 110,000 - 140,000; Full time

Benefits offered by this job

Disability benefits

Health reimbursement accounts

Insurance options (Accident, Critical,

401(k) plan

Job summary

Infosys Limited is seeking a Technology Consultant 2 to support Atlassian Cloud administration and Forge-based development in a dynamic US delivery environment. You will contribute to requirements elicitation, design discussions, and code integration while maintaining system stability and quality.

Responsibilities include tooling for Jira/JSM/Confluence, REST API integrations with MS Teams and ServiceNow, plus production issue resolution and knowledge base enrichment.

Qualifications

• Bachelor’s degree as required; equivalent experience considered.
• Experience in Atlassian Cloud administration and large-scale admin/support.
• Proficiency with Jira/JSM/Confluence and Forge platform development.

Responsibilities

• Document requirements and guide design discussions for software solutions.
• Participate in coding and integrate features while maintaining stability.
• Perform code reviews and manage code repositories.
• Implement test strategies and coordinate bug fixes.
• Develop user training, documentation, and support frameworks.
• Resolve production issues and strengthen system reliability.
• Maintain detailed records to enrich knowledge base.

Skills

Atlassian Cloud admin

Jira/JSM/Confluence support

Atlassian Forge development

REST API integrations

Plugin/app configuration & troubleh

Software development

Education

Bachelor’s degree or foreign equivalent

Tools

Jira Cloud

Confluence Cloud

Forge UI Kit

Forge Functions

Webhooks

Job description

Infosys Limited is seeking a Technology Consultant 2 to support Atlassian Cloud administration and Forge-based development in a dynamic US delivery environment. You will contribute to requirements elicitation, design discussions, and code integration while maintaining system stability and quality.

Responsibilities include tooling for Jira/JSM/Confluence, REST API integrations with MS Teams and ServiceNow, plus production issue resolution and knowledge base enrichment.