Atlassian Administrator

Penske; Reading (Berks County); On-site; USD 90,000 - 130,000; Full time

Job summary

Penske is seeking a Systems Administrator – Atlassian to support the SDLC and IT governance with Jira Software and Confluence, across cloud and on-prem environments. You will research, configure, test, and maintain Atlassian tools, while collaborating with IT teams to deliver scalable solutions that align with Penske's IT strategy.

The role focuses on administering the Atlassian suite, managing permissions and licenses, and integrating services to support enterprise workflows and security

Responsibilities

• Create, manage, and support all administrative functions for the Atlassian product suite including Jira Software and Confluence.
• Manage user accounts, groups, and permissions schemes to projects.
• Confluence environment, space administration – Space creation and settings permissions for security.
• Integrate various services internal and external to the enterprise.
• Create and provide support for JIRA projects, queries, and reports.
• Create and maintain custom workflows, screens, fields, and templates, and provide ongoing support and configuration maintenance.
• Work with the server and database team to assure solid administration of the servers and Oracle environments supporting the Atlassian tools.
• Research, evaluate, install, configure, test, and manage add-ons, plug-ins, and extensions.
• Manage and update software and licenses.
• Research and implement Atlassian best practices.
• Contribute in discussions regarding security, privacy, and governance within our Atlassian suite.
• Act as the SME for JIRA-related projects and assess/implement new capabilities as needed throughout the organization.
• Troubleshoot and fix errors common to Jira applications.
• Provide day-to-day operational support activities as well as strategic planning initiatives involving JIRA.
• Ability to write custom JQL (Jira Query Language).
• Other projects/tasks as assigned.

Tools

Jira Software

Confluence

Oracle databases

Job description

Position Summary:

As a Penske Systems Administrator – Atlassian, you will be working with the IT organization, agile practice, and governance teams to support the SDLC and other processes with the Atlassian tools. You will research, create, configure, test, administrate and maintain JIRA, Confluence, various integrations, and plugins both in the Cloud and On Premise. Your primary objective will be the technical oversight and administration for the suite of Atlassian products used across IT. You'll work directly with various teams across the org to support, maintain, and build solutions to support the strategy and growth of the IT Org.

Penske Responsibilities:

• Create, manage, and support all administrative functions associated with the Atlassian product suite including Jira Software and Confluence.
• Manage user accounts, groups, and permissions schemes to projects.
• Confluence environment, space administration – Space creation and settings permissions for security.
• Integrate various services internal and external to the enterprise.
• Create and provide support for JIRA projects, queries, and reports.
• Create and maintain custom workflows, screens, fields, and templates, and provide ongoing support and configuration maintenance.
• Work with the server and database team to assure solid administration of the servers and Oracle environments supporting the Atlassian tools.
• Research, evaluate, install, configure, test, and manage add-ons, plug-ins, and extensions.
• Manage and update software and licenses.
• Research and implement Atlassian best practices.
• Contribute in discussions regarding security, privacy, and governance within our Atlassian suite.
• Act as the SME for JIRA-related projects and assess/implement new capabilities as needed throughout the organization.
• Troubleshoot and fix errors common to Jira applications.
• Provide day-to-day operational support activities as well as strategic planning initiatives involving JIRA.
• Ability to write custom JQL (Jira Query Language).
• Other projects/tasks as assigned.