Athletic Trainer/DME Field Service Rep (Grand Rapids, Michigan)

DJO, LLC; Michigan; On-site; USD 55,000 - 75,000; Full time

Job summary

Enovis seeks a Field Service Representative in Grand Rapids, MI to support athletic training and DME activities. The role emphasizes patient care in orthopedic settings, education on device use, and collaboration with clinicians to improve outcomes.

You will travel up to 20% and engage with physicians, therapists, and staff while ensuring compliance with HIPAA and company policies. A related degree and patient-care experience are required.

Qualifications

• Minimum of 2 years' experience with direct patient care.
• Bachelor's Degree in a related field.
• Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.

Responsibilities

• Apply, educate, and ensure proper use of orthopedic soft goods, bracing, and related Enovis products.
• Provide routine customer service to patients and clinicians.
• Perform inventory management and participate in audits.
• Verify patient benefits and collect patient responsibility as needed.
• Serve as liaison between customer, Enovis, and Sales Team.
• Adhere to compliance, HIPAA, and government regulations.

Skills

Direct patient care

Orthopedic experience

Athletic training background

Customer service

Education

Bachelor's Degree

Tools

Durable Medical Equipment

Job description

Who We Are

ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.

What You'll Do At Enovis™ we pay attention to the details. We embrace collaboration with our partners and patients, and take pride in the pursuit of scientific excellence - with the goal of transforming medical technology as we know it. Because that's how we change the lives of patients for the better. And that's how we create better together.

Why work at Enovis? See for yourself. As a key member of the Field Services Team, you will play an integral part in helping Enovis drive the medical technology industry forward through transforming patient care and creating better patient outcomes.

Job Title: Athletic Trainer/DME Field Service Rep (Grand Rapids, Michigan)

Reports To: Field Service Team Lead

Location: Grand Rapids, Michigan

Business Unit: Field Services - Bracing & Supports

Role Summary: Are you passionate about patient care and helping people live active lives? We are seeking a dedicated and talented individual with a passion for patient care in an orthopedic setting and background in Durable Medical Equipment to join us as a Field Service Representative in Grand Rapids, Michigan. This is an incredible opportunity to work in a fast-moving, patient-focused setting amongst extraordinarily talented professionals dedicated to making life-changing innovation possible in orthopedics and beyond with brands such as DonJoy, Aircast, ProCare and Exos.

Key Responsibilities

• Responsible for application, education, and appropriate use/care of orthopedic soft goods, functional bracing, and bone growth stimulators, and all other Enovis products prescribed by HCPs.
• Provides routine customer service to patients, physicians, physician assistants, and other clinical staff.
• Performs inventory management and participates in required audits.
• Verifies patient benefits using automation tools, including pre-authorization and/or upfront collection of patient responsibility.
• Serves as a liaison between the customer, Enovis, and the Sales Team.
• Adheres to all Enovis Compliance and Ethics Programs, OIG, government healthcare regulations, regulatory policies and procedures set forth by clinic/hospital, and HIPAA in accordance with government agency requirements.

Minimum Basic Qualifications

• A passion for providing excellent care to HCPs and patients, along with a strong desire to be part of a team dedicated to achieving extraordinary patient results.
• Minimum of 2 years' experience with direct patient care, preferably in an orthopedic, physical therapy or athletic training environment, or related experience.
• Demonstrated patient care experience.
• Bachelor's Degree in a related field.
• Must satisfy third-party credentialing/screening requirements to gain access to hospital accounts.
• Must possess a valid Driver's License and current automobile insurance.

Desired Qualifications

• Holds and maintains applicable professional credentials, such as active Athletic Training licensure, Board of Certification (BOC), American Board for Certification (ABC) Certified Fitter-orthotics (CFo), Physical Therapy Certification (PTA), or related.

Work Environment | Physical Demands

• Provides patient care in physician’s offices, hospitals, patient homes, and/or clinics, etc.
• This job involves potential exposure to airborne and bloodborne pathogens.
• Physical Demands: Must frequently lift and/or move up to 20 pounds.
• Travel Requirements: Requires travel up to 20% of the time, but overnight travel is not required. Required to visit various locations using own transportation.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We offer a comprehensive benefits package which includes:

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Spending and Savings Accounts
• 401(k) Plan
• Vacation, Sick Leave, and Holidays
• Income Protection Plans
• Discounted Insurance Rates
• Legal Services

Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria and without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.

Enovis provides equal employment opportunities based on merit, experience, and other work-related criteria without regard to race, color, ethnicity, religion, national origin, sex, age, pregnancy, disability, veteran status, or any other status protected by applicable law. We also strive to provide reasonable accommodation to employees' beliefs and practices that do not conflict with Enovis policies and applicable law. We value the unique contributions that every employee brings to their role with Enovis.

ABOUT ENOVIS™

ABOUT ENOVIS™ Enovis Corporation (NYSE: ENOV) is an innovation-driven medical technology growth company dedicated to developing clinically differentiated solutions that generate measurably better patient outcomes and transform workflows. Powered by a culture of continuous improvement, global talent and innovation, the Company’s extensive range of products, services and integrated technologies fuels active lifestyles in orthopedics and beyond. For more information about Enovis, please visit www.enovis.com.