Athlete-First Footwear Specialist

DICK'S Sporting Goods, Inc.; Burlington (NC); In loco; USD 17.000 - 22.000; Tempo pieno

Descrizione del lavoro

DICK’S Sporting Goods, Inc. is seeking a Specialist – Footwear to deliver expert footwear guidance, drive sales, and support teammates in a fast-paced retail setting. The role focuses on fit, performance, and comfort for athletes of all abilities.

You will engage customers, provide product recommendations, and help maintain shop standards while contributing to a welcoming store environment. Join a team that values collaboration, accountability, and customer service excellence.

Competenze

• High School Diploma or Equivalent.
• 1-3 years of experience in retail or customer-facing roles.
• Previous retail or customer-facing experience preferred.

Mansioni

• Delivers an outstanding athlete experience by proactively engaging athletes to understand their shopping needs and provide knowledgeable information about products.
• Assists with onboarding and training of new team members, focusing on best practices and operational processes.
• Demonstrates efficiency in process execution while maintaining an athlete-first mindset.
• Upholds merchandising and presentation standards with floor plans, signage, price changes and inventory.
• Promotes customer participation in company programs such as loyalty, warranties, and credit card enrollment.
• Creates an environment where teammates and athletes are welcomed and treated with respect, adhering to safety and SOPs.

Conoscenze

Customer service

Retail sales

Teamwork

Formazione

High School Diploma or Equivalent

Descrizione del lavoro

DICK’S Sporting Goods, Inc. is seeking a Specialist – Footwear to deliver expert footwear guidance, drive sales, and support teammates in a fast-paced retail setting. The role focuses on fit, performance, and comfort for athletes of all abilities.

You will engage customers, provide product recommendations, and help maintain shop standards while contributing to a welcoming store environment. Join a team that values collaboration, accountability, and customer service excellence.