Athlete-First Apparel Specialist - Elevate Customer Moments

Dick's Sporting Goods; Madison (WI); On-site; USD 17,000 - 25,000; Full time

Job summary

DICK'S Sporting Goods is hiring a Specialist - Apparel in a dynamic Midwest setting. You will combine product expertise with exceptional service to help athletes find apparel for performance and daily wear.

In this role, you will engage customers, share sizing and gear insights, and contribute to a positive, inclusive shopping culture across the store. Prior retail or customer-facing experience is preferred, and teamwork is essential for success.

Qualifications

• High School Diploma or equivalent.
• 1–3 years of experience.
• Retail or customer-facing experience preferred.

Responsibilities

• Engage athletes to understand shopping needs and provide product recommendations.
• Share knowledge about apparel, sizing, and performance attributes to help customers choose the right items.
• Support onboarding and training of new team members as a store area expert.
• Maintain merchandising standards, price accuracy, and clean presentation on the sales floor.
• Promote store programs and loyalty initiatives to drive participation.
• Foster a welcoming, respectful environment for teammates and customers alike.

Skills

Customer service

Retail experience

Communication

Education

High School Diploma or Equivalent

Job description

DICK'S Sporting Goods is hiring a Specialist - Apparel in a dynamic Midwest setting. You will combine product expertise with exceptional service to help athletes find apparel for performance and daily wear.

In this role, you will engage customers, share sizing and gear insights, and contribute to a positive, inclusive shopping culture across the store. Prior retail or customer-facing experience is preferred, and teamwork is essential for success.