At Home Liaison - FT - VHS

Hackensack Meridian Health Inc.; Woodland Park (NJ); Hybrid; USD 34,000 - 48,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Travel reimbursement

401(k) match

Tuition reimbursement

Job summary

Hackensack Meridian Health at Home is seeking a friendly Customer Service Representative to join our team in New Jersey. You will interact with patients and families, answer inquiries, and support scheduling and referrals to home health services.

Ideal candidates have a High School diploma or GED, at least 1 year of customer service experience, and proficiency with Microsoft Office. Strong communication and problem-solving skills are essential to deliver compassionate, quality care in a

Qualifications

• High School diploma or GED.
• At least 1 year of customer service experience.
• Proficient in Microsoft Office.
• Strong customer service skills.

Skills

Customer service

Microsoft Office

Communication skills

Education

High School diploma / GED

Tools

Microsoft Office

Job description

Our team members are the heart of what makes us better. At Hackensack Meridian Health we help our patients live better, healthier lives — and we help one another to succeed. With a culture rooted in connection and collaboration, our employees are team members. Here, competitive benefits are just the beginning. It’s also about how we support one another and how we show up for our community. Together, we keep getting better - advancing our mission to transform healthcare and serve as a leader of positive change.

Visiting Health Services of New Jersey (VHSNJ), a partnership between Hackensack Meridian Health and St. Joseph's Health, provides a comprehensive continuum of home health care and hospice services, support, and resources to patients and families in Passaic, Bergen, and parts of Morris counties. The VHSNJ multidisciplinary clinical and support teams provide high quality care to patients where they most want to be-in their homes.
At Visiting Health Services of New Jersey and Hackensack Meridian Health, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including: Comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401k match and Tuition Reimbursement.

At Hackensack Meridian Health at Home, we recognize our full- and part-time benefit eligible team members by offering a Total Rewards package including comprehensive Health Benefits, generous Paid Time Off, Travel Reimbursement as well as an investment in your future with a 401(k) match and Tuition Reimbursement. Per Diem team members are eligible to participate in Travel Reimbursement and may be eligible to receive a 401(k) match. At www.TeamHMH.com, you’ll find the information, resources and tools that will help you to be successful at HMH. From great benefits and innovative wellness programs, to robust learning and development opportunities, we continue to cultivate an exceptional work environment where you can do the kind of work that leads to fulfillment and professional growth.

Education, Knowledge, Skills and Abilities Required:

• High School diploma, general equivalency diploma (GED), and/or GED equivalent programs.
• Minimum of one (1) year of customer service experience.
• Proficient in Microsoft Office Suite.
• Strong Customer Service Skills.

Education, Knowledge, Skills and Abilities Preferred:

• Homecare Experience.
• Sales Experience.
• Two (2) to Four (4) Years Healthcare Experience.