ASST STORE MGR in CLEVELAND TN S01723

Dollar General; Cleveland (TN); On-site; USD 42,000 - 55,000; Full time

Job summary

Dollar General in Cleveland, TN is seeking an Assistant Store Manager to maintain a clean, customer-first store and support the Store Manager with supervision and merchandising.

You will help with staffing, training, safety, and ensure inventory accuracy while protecting assets and maximizing profitability. This role requires strong communication, problem solving, and cash-handling skills, with the ability to work evenings or weekends.

Qualifications

• High school diploma strongly preferred.
• At least 1 year in retail and 6 months supervisory experience.
• Ability to follow company policies and procedures.
• Ability to operate cash register and scanner.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, training, safety meetings, and policy compliance.
• Follow processes to manage merchandise, including receiving, stocking, and displays.
• Maintain inventory accuracy by controlling damages, markdowns, and paperwork.
• Assist with planograms; ensure merchandise is presented as directed.
• Ensure cash controls and deposits; authorize refunds and overrides as needed.
• Assist with store management in the Store Manager's absence.

Skills

Interpersonal skills

Communication skills

Problem solving

Organizational skills

Cash handling

Supervisory experience

Customer service

Math calculations

Policy adherence

Education

High school diploma or equivalent

Job description

Job Details General Summary:

The Assistant Store Manager helps maintain a clean, well-organized store with a customer-first focus. At the direction and delegation of the Store Manager, the Assistant Store Manager assists with supervision of store employees, management and presentation of merchandise, completion of paperwork, and preparation of deposits. The Assistant Store Manager also performs stocking and cashiering functions, and performs other duties as necessary to maximize profitability and customer satisfaction while protecting company assets and reducing losses.

Duties and Essential Job Functions

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.

• Open and close the store a minimum of two days per week.

• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.

• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.

• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.

• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.

• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.

• Assist with management of the store in the Store Manager's absence.

Job Qualifications

Knowledge and Skills

• Effective interpersonal, written and oral communication skills.

• Ability to solve problems and deal with a variety of situations.

• Good organization skills with attention to detail.

• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.

• Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages.

• Ability to perform cash register functions and generate reports.

• Knowledge of cash, facility, and safety control policies and practices.

• Knowledge of cash handling procedures including cashier accountability and deposit control.

• Ability to drive own vehicle to the bank to deposit money.

Work Experience and/or Education

• High school diploma or equivalent strongly preferred.

• One year of experience in a retail environment and six months supervisory experience preferred.

Working Conditions

• Frequent walking and standing

• Frequent bending, stooping, and kneeling to run check out station, stock merchandise and unload trucks; which may also require the ability to push and/or pull rolltainers for stocking merchandise

• Frequent handling of merchandise and equipment such as handheld scanners, pricing guns, box cutters, merchandise containers, two-wheel dollies, U-boats (six-wheel carts), and rolltainers

• Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds

• Occasional climbing (using step ladder) up to heights of six feet

• Fast-paced environment; moderate noise level

• Occasional exposure to outside weather conditions

• Occasional or regular driving/providing own transportation to make bank deposits, attend management meetings and travel to other Dollar General stores.

Dollar General Corporation is an equal opportunity employer.

ABOUT US

Work Where You Matter

At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive.

Company Overview

Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at www.dollargeneral.com/about-us.html.

Job Identification: 91417

Job Schedule: Full time

Job Category: Key Carrier

Travel Required: No

Willing to Relocate: No