ASST DIR, OPERATIONS III

Compass Group USA; Rockville (MD); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical

Vision

Life Insurance/AD

Disability Insurance

Retirement Plan

Flexible Time Off

Holiday Time Off

Personal Leave

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Employee Assistance Program

FSAs

Job summary

Unidine, a leading hospitality food service group and part of Compass Group USA, seeks an Assistant Director of Operations in Rockville, MD to oversee workflow and service excellence.

You will direct staff, ensure safety and sanitation standards, and drive client and guest satisfaction while managing costs. A bachelor’s or associate’s degree and 1–3 years of experience are preferred; strong communication and office software skills are required.

Qualifications

• Bachelor’s degree preferred; or an associate’s degree with relevant experience.
• 1–3 years of experience preferred.
• Strong work ethic and customer service orientation.
• Excellent stress management, administrative and organizational skills.
• Effective communication with management, guests and team members.
• Proficiency with Windows-based office software.

Responsibilities

• Establishes and reviews standards and work procedures for staff per facility policies.
• Directs safety, sanitation, and maintenance programs and maintains client relations.
• Ensures client and customer satisfaction and cost-effective management.
• Promotes professional growth and development of associates.
• Coordinates tasks of Supervisory and Management teams via regular communication.
• Performs other duties as assigned.

Skills

Strong work ethic

Customer service mindset

Stress management

Administrative skills

Communication with management and team

Office software proficiency

Education

Bachelor’s degree preferred; Associate’s degree required

Tools

Microsoft Office

Excel

Word

PowerPoint

Outlook

Job description

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Position Title: Assistant Director of Operations, Rockville, MD

Other Forms of Compensation:

Think Fresh! Lead with Excellence!

An industry leading hospitality food service group, Unidine is driven by its exceptional people sharing their passion, creativity and talent to craft memorable guest experiences. Unidine’s commitment to scratch cooking, innovative programs, venue concepts and services continues to push boundaries and modernize dining programs for hundreds of clients around the nation. Our restaurants, bars, cafeterias and bistros offer a place for guests to enjoy something extraordinary. That is why we believe that using the freshest ingredients makes for the best dishes, staying ahead of industry trends pushes us to be innovative, and giving team members the right tools and resources helps them to perform their best. Come and join our award-winning team!

Job Summary

This individual will provide the primary support to ensure ideal workflow and exceptional service.
Key Responsibilities:

• Establishes and reviews standards and work procedures for all staff in accordance with established policies and practices of the facility
• Directs and conducts safety, sanitation, and maintenance programs; while maintaining excellent relationships with client and the customer
• Assists to ensure client, customer satisfaction and efficient cost effective management
• Promotes the professional growth and development of all associates
• Coordinates the tasks of the subordinate Supervisory and Management team via regular communication
• Performs other duties as assigned

Qualifications:

• Bachelor’s degree preferred, Associate’s degree required; or equivalent and relevant experience
• At least 1-3 years of experience, preferred
• Strong work ethic, intense drive and initiative for quality and customer service
• Excellent stress management skills, administrative and organizational, and follow-through (with associates and clients) skills required
• Able to communicate effectively with management team, guests and team members
• Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook, preferred

Unidine is a member of Compass Group USA

Associates at Unidine were offered many fantastic benefits.

• Medical
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. We encourage applicants with a criminal history (and driving history) to apply.

Applications are accepted on an ongoing basis.

Unidine maintains a drug-free workplace.