Associates Systems Engineer

NBCUniversal Intl.; Fort Worth (TX); On-site; USD 65,000 - 90,000; Full time

Job summary

NBCUniversal is seeking an Associate Systems Engineer to join the Technology team in Dallas-Fort Worth, supporting NBC Studios at DFW. You will assist with implementing and supporting technology within a mission-critical media production and enterprise IT environment.

The role requires providing technical support, incident response, and customer communication while ensuring compliance with NBCUniversal cybersecurity policies. Onsite work is required at an NBCUniversal site.

Qualifications

• Bachelor’s degree in computer science, engineering, radio, television & film, or related fields, or equivalent experience.
• Solid IT fundamentals including administration of physical/virtualized/cloud compute & storage, networking, domain & identity management.
• Must be willing to work in Fort Worth, Texas, just south of DFW Airport.
• Willingness to travel and work outside standard hours, including weekends with short notice.
• Must have unrestricted work authorization to work in the United States.
• End user technical support experience.
• Experience supporting live event production operations.
• Exposure to media technologies (SDI/NDI, encoding, NRCS, NLE, MAM, transmission).
• History of contributing to projects with stakeholder satisfaction.

Responsibilities

• Support the administration of media production applications, systems and infrastructure.
• Read and understand system documentation for operations and troubleshooting.
• Provide technical support, incident response, and customer communication.
• Ensure compliance with NBCUniversal cyber security policies and standards.
• All other duties as assigned.
• Onsite work is required full time at NBCUniversal designated site.

Skills

End user support

Live event production support

Cyber security policy compliance

Reading/s interpreting system docs

Education

Bachelor's degree or equivalent

Tools

Cloud compute & storage

Networking

Identity management

SDI/NDI video systems

NRCS/NLE/media asset management

Video transmission systems

Job description

NBCUniversal is one of the world's leading media and entertainment companies. We create world-class content, which we distribute across our portfolio of film, television, and streaming, and bring to life through our global theme park destinations, consumer products, and experiences. We own and operate leading entertainment and news brands, including NBC, NBC News, NBC Sports, Telemundo, NBC Local Stations, Bravo, and Peacock, our premium ad-supported streaming service. We produce and distribute premier filmed entertainment and programming through our powerhouse film and television studios, including Universal Pictures, DreamWorks Animation, and Focus Features, and the four global television studios under the Universal Studio Group banner, and operate industry-leading theme parks and experiences around the world through Universal Destinations & Experiences, including Universal Orlando Resort, home to Universal Epic Universe, and Universal Studios Hollywood. NBCUniversal is a subsidiary of Comcast Corporation. Visit www.nbcuniversal.com for more information.

Our impact is rooted in improving the communities where our employees, customers, and audiences live and work. We have a rich tradition of giving back and ensuring our employees have the opportunity to serve their communities. We champion an inclusive culture and strive to attract and develop a talented workforce to create and deliver a wide range of content reflecting our world.

Job Description

We are looking for an Associate Systems Engineer to join the Technology team in Dallas-Fort Worth supporting The NBC Studios at DFW. As an Associate Systems Engineer, you will be primarily responsible for assisting with the implementation and support of technology and users within our mission critical, media production and enterprise IT environment. If you love a challenge, enjoy working with people, and want to make a positive impact while building your career as part of a high performing team working at the leading edge of media technology, you could be the perfect match for our team.

Job Responsibilities:

• Support the administration of media production applications, systems and infrastructure, ensuring reliability of technology and operations.
• Be able to read and understand system documentation for operational and troubleshooting purposes.
• Provide technical support, incident response, and customer communication.
• Ensure compliance with NBCUniversal cyber security policies and standards.
• All other duties as assigned.
• Required onsite. This position is required to be performed full time onsite from an NBCUniversal designated work site.

Qualifications

Basic Qualifications:

• Bachelor’s degree in computer science, engineering, radio, television & film, related fields or equivalent experience.
• Solid IT fundamentals including administration of physical / virtualized / cloud compute & storage, networking, domain & identity management.
• Must be willing to work in Fort Worth, Texas just south of DFW Airport
• Willingness to travel and work outside standard hours, and on weekends with short notice
• Must have unrestricted work authorization to work in the United States
• Must be 18 years or older
• Must be covered by Solutions, NBCU’s Alternative Dispute Resolution Program
• End user technical support.
• Support of live event production operations.
• Exposure to and basic understanding of various media technologies including SDI or NDI video infrastructures, contribution & distribution encoding, live production systems, news gathering tools, NRCS, NLE, media asset management, and transmission systems.
• History of contributing to projects resulting in satisfied stakeholders.

Additional Information

As part of our selection process, external candidates may be required to attend an in-person interview with an NBCUniversal employee at one of our locations prior to a hiring decision. NBCUniversal's policy is to provide equal employment opportunities to all applicants and employees without regard to race, color, religion, creed, gender, gender identity or expression, age, national origin or ancestry, citizenship, disability, sexual orientation, marital status, pregnancy, veteran status, membership in the uniformed services, genetic information, or any other basis protected by applicable law.

If you are a qualified individual with a disability or a disabled veteran and require support throughout the application and/or recruitment process as a result of your disability, you have the right to request a reasonable accommodation. You can submit your request to [e-mail].

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