Associate, The Shops at Rockvale

knitwellgroup; Lancaster (Lancaster County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

401(k) plan

Merchandise discounts plus eligibility

Professional development and career-op

Community impact through philanthropic

Job summary

Lane Bryant in Lancaster, PA is seeking a friendly Associate to create a hospitable store environment and engage customers to help reach store goals.

You will represent the Lane Bryant brand with fashion knowledge, assist customers, and support operations while maintaining a welcoming experience across all touchpoints. Additional duties include identifying customer needs, leveraging resources to enhance brand experience, and sharing current products and trends to inspire confidence and trust.

Qualifications

• Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards.
• Ability to work a flexible schedule including nights, weekends, and holidays.
• Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with customers.
• Adjust or move store fixtures including but not limited to garment racks, mannequins, shipment boxes or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available.
• Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing up to a 12-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using up to a 12-foot ladder.

Responsibilities

• Identifies customer needs & wants with curiosity and confidence through intentional conversation.
• Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships.
• Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust.

Skills

Warm and welcoming environment

Written and verbal communication

Brand and product knowledge

Omni-channel experience

Job description

About us

Our founder, Lena Bryant didn't set out to change fashion forever, but that's exactly what she did. 120 years later, Lane Bryant remains the iconic plus-size brand. Empowering women is kind of our thing. Our inclusive community of customers and associates champions the acceptance of all sizes, shapes, and people. If you believe in the power of clothes to create confidence and empower self-expression, you'll be at home here.

Overview

The Lane Bryant Associate is responsible for creating a hospitable store environment using customer engagement that contributes to the achievement of Company goals.

Success Characteristics

• Creates a warm and welcoming environment.

• Strong written and verbal communication skills

• Represents the brand through fashion and product knowledge.

• Seamlessly integrates OMNI experience.

Responsibilities

Sales and Service

• Identifies customer needs & wants with curiosity and confidence through intentional conversation.

• Uses company resources to reinforce the brand experience and facilitate/build strong, enduring relationships.

• Shares and represents current products, fit and fashion trends with customers to appropriately wardrobe, inspire and build trust.

Operations

• Supports areas of operational energy as needed.

• Plans and prioritizes tasks and responsibilities to meet the needs of the customer and business.

• Protects company assets and maintains a safe work environment.

• Follows all company policies and procedures as well as local, state, and federal employment laws.

Requirements

• Strong sales or hospitality experience preferred with demonstrated ability to meet or exceed performance standards.

• Ability to work a flexible schedule including nights, weekends, and holidays.

• Proficient and confident utilizing mobile technology (e.g. Registers and iPad) to engage with customers.

• Adjust or move store fixtures including but not limited to garment racks, mannequins, shipment boxes or merchandise weighing up to 25 pounds in all directions on a frequent basis; may need to adjust or move objects or merchandise weighing as much as 50 pounds in all directions on occasion and with assistance as available.

• Retrieve merchandise displayed or stored above shoulder level on a frequent basis, which may include climbing up to a 12-foot ladder; may need to replace overhead lightbulbs, signs, etc. on an occasional basis using up to a 12-foot ladder.

Benefits

• 401(k) plan

• Merchandise discounts plus eligibility for discounts at our sister brands

• Professional development and opportunities for advancement across our brands

• Community impact through our philanthropic partnerships

Availability of these benefits is based on employment type, role, and certain eligibility requirements. Job offers will consider factors such as your qualifications, relevant experience, and skills.

Location

Store 4118-Rockvale Sqr Outlet-LaneBryant-Lancaster, PA 17602

Position Type

Regular/Part time

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, color, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity, or any other category protected by applicable law. The Company is committed to providing reasonable accommodations for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodations for otherwise qualified applicants or employees, unless such accommodations would impose an undue hardship on the operations of the Company’s business. The Company will not revoke or alter a job offer based on an applicant’s request for reasonable accommodation.