Associate Territory Manager

Lobby Co; Milwaukee (WI); On-site; USD 85,000 - 110,000; Full time

Job summary

Lobby Co in Milwaukee is seeking an Associate Territory Manager to support the launch and adoption of an innovative robotic surgical technology. You will work with surgeons, Clinical Specialists, and commercial teams to ensure safe, efficient procedures and an exceptional customer experience.

You will help bring new accounts online, coordinate in-procedure activities, and guide onboarding for surgeons through a structured pathway, building relationships with office staff to enable scheduling and

Qualifications

• Bachelor’s degree or equivalent experience.
• 1–2 years in medical device sales environment or B2B background.
• Must achieve clinical proficiency to cover a case independently within 60 days after training; possible 30 days coaching if needed.

Responsibilities

• Support system launch, adoption, and procedural success across assigned accounts.
• Partner with Clinical Specialists during case coverage and ensure smooth handoffs from Capital and Launch teams.
• Train and support surgeons, OR, and office staff on system setup, workflow, and procedural scheduling.
• Track and document surgeon progression through the surgeon pathway and onboarding milestones.
• Build early relationships with office staff and surgeons to support scheduling.
• Assist Territory Managers in sales planning, account development, and goal achievement.
• Support field demos, workshops, and marketing events to drive awareness.
• Gather feedback from key stakeholders to support product and program improvements.
• Manage CRM documentation, expense reports, and administrative tasks.
• Upload case logs for all cases covered per policy.

Skills

Clinical communication

OR familiarity

CRM

Team collaboration

Technical aptitude

Education

Bachelor’s degree or equivalent experience

Tools

CRM systems

Job description

The Opportunity That Awaits You

As an Associate Territory Manager, you will have the opportunity to step into a highly visible, impactful role at the intersection of clinical excellence and commercial growth. You will support the launch and adoption of an innovative robotic surgical technology, working alongside surgeons, Clinical Specialists, and commercial teams to ensure every procedure is executed safely, efficiently, and with an exceptional customer experience.

In this role, you will play a foundational part in bringing new accounts online—supporting in-procedure coordination, training OR teams, and helping surgeons progress through a structured onboarding pathway. You will also cultivate strong relationships with both clinical and office staff, enabling procedural scheduling, practice integration, and early program success.

Beyond the clinical environment, you will partner closely with Territory Managers to support sales planning, account development, and strategic growth initiatives. You will contribute to field demos, workshops, and marketing events, while gathering feedback from customers that helps shape future product and program improvements across the organization.

We are seeking someone who thrives in fast-paced, high-stakes environments and is eager to learn complex technology while collaborating across multiple functions. Success in this role requires excellent communication skills, attention to detail, the ability to adapt quickly, and a strong customer-focused mindset.

This opportunity is ideal for individuals early in their medical device career who want to accelerate their development, gain deep exposure to clinical and commercial operations, and play an essential role in expanding a transformative robotic therapy. You will be supported by a highly collaborative team while having the autonomy to build competency, drive impact, and grow within a rapidly scaling organization.

What Your Day-To-Day Will Involve

• Support system launch, adoption, and procedural success across assigned accounts
• Partner with Clinical Specialists during case coverage and ensure smooth handoffs from Capital and Launch teams
• Train and support surgeons, OR, and office staff on system setup, workflow, and procedural scheduling
• Track and document surgeon progression through the surgeon pathway, ensuring completion of required onboarding and competency milestones in accordance with Surgeon Pathway 2.0
• Build early relationships with office staff and surgeons to understand the surgeon pathway and support procedural scheduling
• Assist Territory Managers in sales planning, account development, and goal achievement
• Support field demos, workshops, and marketing events to drive awareness and engagement
• Gather feedback from key stakeholders to support Marketing and R&D in product and program enhancements
• Manage CRM documentation, expense reports, and administrative tasks
• Upload cases logs for all cases covered in accordance with policy

What Success Looks Like

• Surgeon Engagement: Growth in trained surgeons and supported cases
• Onboarding Progress: Completion of onboarding milestones and procedural proficiency
• Customer Experience: Positive customer satisfaction and feedback from field teams
• Collaboration: Smooth cross-team handoffs and effective coordination with Clinical Specialists

The Qualifications We Need You to Possess

• Bachelor’s degree or equivalent experience
• 1-2 years in medical device sales environment or B2B background
• Demonstrated success in customer engagement and technical aptitude
• As a condition of employment, you must achieve clinical proficiency such that you can cover a case independently within 60 days post-graduation of our internal sales training program. Should you need additional support to achieve this milestone there is a possibility for 30 days supplemental coaching to gain sign-off.

The Qualifications We Would Like You to Possess

• Strong clinical communication and OR familiarity
• Proficient in OR training and procedural support
• Collaborative, organized, and detail-oriented with strong administrative discipline (CRM, expenses)
• Effective team player with high adaptability and learning agility

Pay Range for this role:

Base: $85,000 Variable: $25,000 OTE: $110,000