Associate Systems Administrator & Innovator

ChenTech; Portland (ME); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Competitive base salary

Annual discretionary bonus

Equity participation in Chenmark

Rigorous training program

Phone reimbursement

Education and professional development

Health and dental benefits

401k

Office lunches

Job summary

ChenTech, an innovative IT services provider for small businesses, seeks an Associate Systems Administrator & Innovator. You will design, install, and support robust IT solutions while acting as a trusted technical partner to client liaisons.

Expect a mix of on-site work, problem solving, and collaborative engineering across projects. Join a team that values curiosity and continuous development, with equity participation, a strong training program, and ongoing professional advancement.

Qualifications

• This role requires 1-5 years in Information Technology or a related field.
• You communicate well and work collaboratively in a team.
• Innovative mindset with curiosity about how technology works.

Responsibilities

• Design, install, and support IT solutions for small businesses.
• Partner with clients' IT liaisons to resolve escalated issues.
• Help create reliable IT infrastructure and secure operations.
• Occasional on-site light construction and travel may be required.

Skills

Server administration

Network engineering

Risk assessment

Windows administration

Endpoint security

DevOps

Cloud infrastructure management

Identity management

Email administration

Small business IT

Database administration

Helpdesk

MDM/EMM

Python

PowerShell

Bash

Education

Associates/Bachelors degree

Tools

Python

PowerShell

Job description

Associate Systems Administrator & Innovator

A ChenTech Systems Administrator & Innovator is an IT-generalist responsible for designing, installing, and supporting innovative and robust IT-solutions for high-performing small businesses.

This isn't a help desk role. We offer support to our customers, but primarily do so while acting as technical partners to our clients' trained IT liaisons, focusing on resolving escalated and pre-triaged issues. We also collaborate to create reliable IT-infrastructure solutions that fit our client’s wide-ranging needs; ranging from ensuring good WiFi coverage in industrial freezers to enabling offshore connectivity on whale watching ferries.

We have a rigorous internal training program, and we view character, interest, and curiosity as more important than the experience you bring on day one. You’ll be joining a team of committed technologists and business professionals in the relentless pursuit of making things more secure, simpler, and better for all of our users.

We offer competitive pay and benefits, ongoing professional development, and the opportunity to participate in the equity in what you help manage and support.

Who You Are

You’re someone who loves problem-solving and understanding how technology works at a fundamental level. You set high standards for your work and you’re eager to learn new things. You have 1-5 years of experience within Information Technology or a related field, and you’re looking for something a bit different in your next role.

The most important qualifications are:

• You communicate well with others at all levels of business and enjoy working in a team-oriented and collaborative environment.
• You have an innovative mindset, are naturally curious and motivated to learn about the inner workings of technology, and you are always striving for improvement.
• You have a keen eye for detail and you’re systematic and tenacious when faced with difficult problems.
• You don’t mind light construction work and physical installations on-site from time to time (with occasional travel, a few trips per year).

You also have:

• Experience in at least two of these areas: Server administration (Linux/Windows), network engineering, risk assessment, Windows administration, endpoint and/or network security, DevOps, cloud infrastructure management, identity management, email administration, small business technology administration, database administration, helpdesk, MDM/EMM
• Experience with a general purpose programming/scripting language for task automation: Python, Ruby, Bash, PowerShell, etc.
• IT-related certifications are a plus, but not required (e.g. CompTIA, ISC2, AWS, Microsoft, etc). Once in the role, continued pursuit of credentials and education is both supported and encouraged.
• An Associates/Bachelors degree

Who We Are

We are ChenTech: An innovative IT services provider for small businesses.

Our parent company is Chenmark, an organization that acquires small businesses to help them develop and grow for the long term. ChenTech’s mission is to deploy world-class technology expertise, passion, rigor and care in steadfast support of better business operations. We love what we do, we take pride in our work, and we deploy and manage technology to allow our customer companies to succeed in every way possible.

Our main offices are in Portland, Maine. As a popular vacation spot, we have every outdoor activity you can think of within a 20 minute drive, a renowned local microbrew scene, and phenomenal downtown restaurants. Most importantly, we work hard to ensure you have the work-life balance needed to enjoy it all.

Our compensation structure is designed so that everyone on the ChenTech team can share in our wins and the wins of Chenmark. We offer:

• a competitive base salary
• an annual discretionary performance bonus
• equity participation in the larger holding company
• a rigorous training program and a path for career progression
• phone reimbursement
• education and professional development reimbursement

Note, ChenTech’s / Chenmark’s equity program is not based on a notional future valuation or vesting schedule measured in years. It’s simple: at the end of the year, you get a bonus based on your performance and the company performance. You can keep the cash, or you can use it to purchase Chenmark stock to participate in the growth of the company over the long-term. It’s completely your choice. We are family owned and operated; no funds, VCs, options, tax complexities, or other typical pitfalls of employee equity programs. We all benefit together.

In addition to our unique compensation opportunity, we also offer health, dental, 401k, office lunches, and more.