Associate System Support Administrator

Naval Nuclear Laboratory; Town of Niskayuna (NY); On-site; USD 52,000 - 79,000; Full time

Benefits offered by this job

Health, dental, vision & voluntary ben

Disability, life & accident insurance

401(k) Savings & CAP

Personal & medical time off

Paid parental leave

Flexible work schedules

Tuition assistance

Student debt benefit & PTO sell

Employee assistance program

Wellness program

Visit us online for all NNL benefits

Job summary

The Naval Nuclear Laboratory seeks a Shipboard Information Technology (SBIT) Help Desk Administrator to support the active Fleet and NNL communities from its New York area site. You will coordinate, track, and distribute help desk requests, participate in Naval Messaging evolutions, and prepare quarterly reports, including data collection from multiple shipboard systems.

Bachelor's degree in a related field is required; prior help desk experience is preferred and naval/military experience is a

Qualifications

• Bachelor's or Master's degree in a related field.
• Experience in help desk support is preferred.
• Experience in a military/naval environment is a plus.

Responsibilities

• Coordinate, track, and distribute help desk requests.
• Participate in Naval Messaging evolutions.
• Generate quarterly reports and offload data from various systems.

Skills

Help desk experience

Military experience

Technical writing

Help desk software admin

Education

Bachelor's degree in related field

Master's degree in related field

Job description

About Us

Working at the Naval Nuclear Laboratory we foster pride in belonging to an organization whose culture is made up of these core values: Trust, Empowerment, and Collaboration. Our company promotes a positive culture while ensuring the safety and reliability of our nation's naval nuclear reactors, and training the Sailors who operate those reactors in the U.S. Navy's submarines and aircraft carrier Fleets.

Job Description

The Naval Nuclear Laboratory is seeking a Shipboard Information Technology (SBIT) Help Desk Administrator to join a dedicated team working in a dynamic and diverse environment supporting the active Fleet as well as NNL technical communities. The SBIT Help Desk Administrator position will work with a team of individuals who interface directly with the fleet to support various shipboard applications, networks, and data collection functions. You will help coordinate, track, and distribute help desk requests, participate in Naval Messaging evolutions, and help to generate various quarterly reports as well as offload data from various systems.

Required Combination of Knowledge and Skill

Bachelor's degree from an accredited college or university in a related field; or Master's degree from an accredited college or university in a related field.

Preferred Skills

• Previous help desk experience.
• Previous Naval Nuclear Propulsion Program or other military experience.
• Technical writing capability.
• Help desk software administration experience.

Compensation and Benefits

• Health, Dental, Vision & Voluntary Benefits
• Disability, Life & Accident Insurance
• 401(k) Savings program & Capital Accumulation Plan
• Personal & Medical Time Off
• Paid Parental Leave
• Flexible Work Schedules
• Tuition Assistance for Eligible Employees
• Student Debt Benefit Personal Time Off Sell Program
• Employee Assistance Program (EAP)
• Wellness Program
• Visit us online to view all NNL benefits!

Pay Range

$52,300.00 - $78,500.00 annually
Salary information provided is a general guideline only. Annual salary is based upon candidate experience and qualifications, as well as market and business considerations.

The Naval Nuclear Laboratory is operated for the U.S. Department of Energy (DOE) by Fluor Marine Propulsion, LLC (FMP), a wholly owned subsidiary of Fluor Corporation. Naval Nuclear Laboratory personnel are FMP employees who work at four DOE facilities: Bettis Atomic Power Laboratory, Knolls Atomic Power Laboratory, Kenneth A. Kesselring Site, and Naval Reactors Facility, and at the U.S. Department of Defense-owned Nuclear Power Training Unit-Charleston. FMP employees also have an established presence at numerous shipyards, satellite, and vendor locations.

For more than 75 years, the Naval Nuclear Laboratory has developed advanced nuclear propulsion technology, provided technical support, and trained world‑class nuclear operators to ensure the safe and reliable operation of our nation's submarine and aircraft carrier fleets. The Naval Nuclear Laboratory is a national asset solely dedicated to the Naval Nuclear Propulsion Program. We rely on the dedication and innovation of our nearly 8000 engineers, scientists, technicians, and support personnel.

All candidates must be U.S. citizens. Applicants selected will be subject to a Federal background investigation and must meet eligibility requirements for access to classified matter. FMP is a government contractor and maintains a drug free workplace and workforce. All candidates must be able to pass a drug test in compliance with FMP company policy and 10 CFR 707. Marijuana is a Federal Schedule I controlled substance and illegal under Federal Law. Therefore, FMP is required to test for marijuana.

Fluor Marine Propulsion, LLC is an Equal Opportunity Employer, including disability/vets. All qualified applicants will receive consideration for employment without regard to race, color, age, sex, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state, or local law.