Associate. Specialist, Engineering

MSD Malaysia; Wilson (NC); On-site; USD 72,000 - 113,000; Full time

Job summary

Merck & Co., Inc. at the Wilson, NC site seeks an Associate Specialist in Technical Operations Engineering to provide hands-on support for packaging and medical device assembly lines.

You will troubleshoot equipment, review data, prepare documents, and coordinate with Operations, Quality, and Maintenance to drive project execution and equipment transfers. Minimum BS in Engineering or equivalent is required; experience with GMP manufacturing and deviation investigations is preferred.

Qualifications

• BS in Engineering or equivalent technical degree is required.
• Mechanical aptitude and troubleshooting interest for packaging/process equipment.
• Strong written and oral communication skills.
• Experience collaborating with cross-functional teams.

Responsibilities

• Provide technical assistance to packaging operations for equipment problems on in-line products.
• Author quality incidents and support root cause analysis and deviation investigations.
• Assist with design, qualification of packaging components and formats; medical device and combination products.
• Support scale-up, tech transfer, and introduction of new products or processes; assist with equipment readiness and process performance qualifications.
• Prepare, route, and complete tasks for process change controls and packaging/equipment changes.
• Build process understanding by analyzing equipment performance data and supporting line trials.
• Contribute to site inspection readiness by organizing technical documentation and supporting audits.
• Perform site records management and assist with document archival/retrieval.
• Assist with project administration activities including PO issuance, invoices, and site workflows for non-production orders.

Skills

Mechanical aptitude

Troubleshooting

Communication

Teamwork

Data analysis

Process monitoring

Documentation

Process variation

Equipment troubleshooting

Education

BS in Engineering or equivalent technical degree

Tools

Lean Six Sigma

Data trending

Qualification protocols

Job description

Job Description Position Overview: Reporting to the Associate Director of PTO Engineering, the Associate Specialist, Technical Operations Engineer provides technical support for the packaging and medical device assembly lines at the our Company Manufacturing Division Wilson site. This role supports equipment performance and project execution through hands‑on troubleshooting, data review, document preparation/execution, and coordination with Operations, Quality, Maintenance, and other site or above‑site partners. The Associate Specialist will develop technical capabilities in packaging processes, equipment qualification, change control, deviation investigation, capital execution, and system life cycle documentation while supporting the transfer of new products as well as the procurement, installation, and qualification of new equipment at the Wilson site.

Primary Activities:

• Providing technical assistance to packaging operations in the troubleshooting and of packaging and device assembly equipment problems for in‑line products.
• Authoring quality incidents and supporting root cause analysis and deviation investigations for process and equipment related quality events
• Assisting with the design, machinability evaluation, and qualification of new or modified packaging components, packaging formats, and Medical Device and Combination Products.
• Supporting scale‑up, technology transfer, and introduction of new products or processes by assisting with equipment readiness, process demonstration, and process performance qualification.
• Preparing, routing, and completing assigned tasks associated with process change controls and completing tasks to implement packaging and device assembly equipment/process changes.
• Building process understanding and robustness by supporting line trials, analyzing equipment performance data, tracking issues, and performing proactive process monitoring.
• Contributing to the site’s permanent inspection readiness by organizing and preparing technical documentation and providing support during regulatory audits.
• Performing site records management activities and assisting with document archival and retrieval.
• Assisting with project administration activities including issuing purchase orders, reconciling invoices, and managing site work flows for the creation and closure of non‑production process orders.

The basic function of this position is to support shopfloor production, problem‑solving, and engineering project execution. Work requires technical acumen, attention to detail, organization skills, and working knowledge of our company’s methods, standards, procedure, and practices. This position is expected to build technical subject matter expertise for the assigned packaging lines while providing reliable hands‑on support, coordinating administrative and documentation tasks tied to technical work, and communicating effectively with cross‑functional partners.

Minimum education required:

BS in Engineering or equivalent technical degree.

Required Experience and skills:

• Mechanical aptitude and interest in troubleshooting packaging and process equipment issues.
• Ability to collect, organize, analyze, and communicate technical information clearly
• Strong oral and written communication skills
• Demonstrated teamwork skills.
• Ability to manage multiple priorities, track actions, and support project documentation and workflows

Preferred experience and skills:

• Experience in pharmaceutical industry, GMP manufacturing, or packaging operations.
• Experience in Medical Devices and Combination products.
• Experience with project, expense, and documentation management
• Experience in equipment qualification and working with vendors.
• Experience in the use of Lean Six Sigma tools, data trending, or process monitoring.

Required Skills:

• Applied Mathematics
• Applied Mathematics
• Cold Chain Management
• Competency Management
• Documentation Preparation
• Document Management
• Engineering Standards
• Equipment Calibrations
• Equipment Engineering
• Equipment Implementation
• Equipment Monitoring
• Equipment Troubleshooting
• Maintenance Supervision
• Manufacturing Quality Control
• Manufacturing Scale‑Up
• Materials Science
• Medical Device Manufacturing
• Packaging Engineering
• Packaging Equipment
• Packaging Innovation
• Packaging Operations
• Packaging Processes
• Packaging Science
• Packaging Supplies
• Packaging Testing {+ 10 more}

US and Puerto Rico Residents Only:

Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities.

As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts

San Francisco Residents Only:

We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance

Los Angeles Residents Only:

We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance

Search Firm Representatives Please Read Carefully:

Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre‑existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status:

Regular

Relocation:

Domestic

VISA Sponsorship:

No

Travel Requirements:

10% Flexible Work Arrangements: Not Applicable Shift: 1st - Day Valid Driving License: No Hazardous Material(s): NA

Job Posting End Date: 10/13/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date.

The salary range for this role is $71,900.00 - $113,200.00. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits.

Your application deadline for this position is stated on this posting.

Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.