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FIS Remote is seeking an Associate Specialist in BPS Operations Processing to oversee transfer processing and partner with clients on asset movements. You will supervise data flows, ensure timely transfers, and coordinate with broker-dealers and fund companies to meet service levels.
The role emphasizes strong analytical skills, attention to detail, and the ability to translate client requirements into technical specifications while maintaining excellent client relationships.
Remote
Position Type : Full time
Type Of Hire : Experienced (relevant combo of work and education)
Associate Specialist, BPS Operations Processing
At FIS, our technology and our people are moving forward. We advance the way the world pays, banks and invests. We believe in building inclusive, diverse teams. Together, we innovate to help our colleagues, clients and communities succeed. If you’re ready to grow your career and make an impact in fintech, we have one question: Are you FIS?
As a BPS Operations Associate, you be responsible for oversight and review of work performed by Transfer processors, working closely with our clients as move assets/accounts to and from FIS custody. You will examine data files, processes, forms, reports and operational needs of our customers, communicating professionally throughout the life cycle of a transfer.
Develops understanding of and defines client products and services through information gathering sessions to determine how FIS systems must be established to meet client needs.
Oversight: Perform oversight of operational work performed by processors to ensure accuracy and timeliness in accordance with established service level agreements.
Transfer Processing: Initiate, review, and track client account transfers (inbound and outbound) between broker-dealers using ACATS and other industry tools.
Mutual Fund Re-registration: Submit required re-registration instructions and coordinate directly with delivering and receiving fund companies to liquidate or re-register mutual fund shares.
Reconciliation & Reporting: Review daily settlement reports, verify asset valuations, and monitor delivery/receipt deadlines to minimize manual operational risk.
Exception Handling: Investigate and resolve ACATS rejects, mutual fund registration errors, and account discrepancies by communicating with internal teams, contra-firms, and fund providers.
May develop new procedures with client to ensure FIS software is used appropriately.
Throughout transfer lifecycle, provides expertise to answer questions and guide clients in the use of the system.
Conducts train the trainer sessions to instruct and train internal customers (employees) or external customers on changes, new systems or new procedures.
Other related duties assigned as needed.