Associate Software Support Specialist
Tyler Technologies, Inc.
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Job summary
Qualifications
- Experience with .NET/C# and SQL.
- Familiarity with modern front-end technologies.
- Ability to collaborate with a team.
Responsibilities
- Work with the engineering team on websites and applications.
- Participate in the design and testing of projects.
- Troubleshoot and resolve software issues.
Skills
Tools
Job description
The software engineer will work with a lean, capable engineering team on websites, digital forms, and enterprise applications using .NET/C#, modern front-end technologies, SQL, and emerging development tools.
The Delivery & Support Engineer is responsible for delivering high-quality technical and application support to external users by troubleshooting issues, analyzing system behavior, and providing timely, effective resolution. This role requires someone who can quickly learn new systems and tools, communicate clearly with customers and team members, and manage multiple priorities in a fast‑paced support environment.
Tyler Technologies is looking for a Supervisory Team Lead – Public Safety Solutions at One Tyler Way, Moraine, OH 45439 to perform the following job duties: Provide basic-level software support for Tyler clients in the use, functionality, and understanding of our products and databases for issues that are easily solved. This is not a people management role, but it is a high‑impact technical leadership role. You’ll help define architectural direction, evaluate tradeoffs, mentor engineers, and ensure our technical decisions improve product quality, scalability, reliability, and customer experience.
The Associate Software Support Specialist is an entry‑level position, learning how to ensure timely resolution of client software issues through data analysis and functionality troubleshooting using multiple development tools, best‑practice communication, team‑coordinated testing, and other available tools for resolving issues.
The Software Developer is a member of a team that is wholly responsible for reviewing, designing, implementing, and testing each project the team is assigned. As a junior member of the team, the Software Developer is primarily responsible for working on projects of limited scope. The position receives direction from more experienced technical team members.
We are seeking a detail‑oriented and customer focused Software Support Representative to join our team. This role serves as the primary liaison between clients and internal teams, focusing on managing relationships, coordinating support activities, and ensuring a seamless client experience. This role does not directly resolve technical or software problems.
As a Sales Enablement Specialist, you’ll help build and execute programs that strengthen sales capabilities, improve consistency across teams, and accelerate business results. You’ll collaborate closely with Sales, Marketing, and Product leaders to ensure that sellers are equipped with the knowledge, messaging, and resources needed to succeed in every client interaction.
The Client Engagement Lead builds strong, value‑driven partnerships with assigned clients to ensure their satisfaction, retention, and success. This role is responsible for day‑to‑day relationship management, driving product adoption, and improving Net Promoter Scores (NPS) by delivering meaningful client outcomes and removing friction in their experience.
The data engineer provides technical data support to cross‑functional teams who are diagnosing, troubleshooting computer systems & complex software. Responds to situations where first‑line product support has failed to isolate or fix problems in malfunctioning equipment or software.
Tyler is seeking an experienced and results‑driven Practice Director to lead our Correction Solutions Professional Services practice. As a senior leader within Professional Services, the Practice Director will oversee a portfolio of projects, lead cross‑functional teams, and act as a key escalation point for customers and internal stakeholders.
The Contracts Specialist, as a member of the Contracts and Legal team, supports all phases of contracts/subcontract administrative activities and transactions to ensure compliance and proper administration of our contracting process.
The Account Executive is responsible for meeting or exceeding a sales quota for selling Tyler software products and services within a prescribed territory as set by the company.
Tyler Technologies is looking for a Lead Software Engineer at 5101 Tennyson Pkwy, Plano, TX 75024.
The Manager, Corporate Marketing is a critical part of Tyler's relationship with government leaders. This person should have subject matter expertise or experience working in the public sector, manage a team of two, oversee the corporate trade show strategy, and collaborate on content opportunities with associations.
The Team Lead on the EERP EGL Development team will translate product features into development requirements, manage and report on projects, supervise engineers, and collaborate with other teams to bring results to market. The ideal candidate has experience with Agile development methodologies, product ownership, managing a development team, overseeing projects, exceptional communication, and a demonstrated ability to collaborate effectively.
Join the team at Tyler Technologies as a Software Engineer! As a Full Stack Engineer, you will work with a wide range of technologies such as .NET, Angular, HTML5, SQL, and Cloud (AWS) to build scalable solutions that empower clients and support mission‑critical outcomes.
The Senior Product Manager facilitates strategies and the direction of the department. As a senior member of the team, the Senior Product Manager is considered a visionary and a technical expert on the team. This position influences the outcome of current and future applications.
Tyler Technologies is currently looking to hire a Cloud Engineer to work a hybrid schedule at one of several of our key locations. This job works cross‑functionally to build automation and tools to streamline our customer migrations. Successful candidates will bring cloud expertise, scripting and IaC skills, and the ability to think and work independently. Participate in project development and be responsible for Cloud requirements design, implementation and support.
Tyler Technologies is seeking a Spanish‑speaking Customer Success Agent to join our Support Team. The role requires excellent interpersonal skills, the ability to troubleshoot customer service inquiries, and the ability to provide timely customer feedback and support.
Tyler Technologies is seeking an IT Project Manager to join our Portfolio and Program Management Team. The IT Project Manager will oversee the execution of cross‑functional IT initiatives that support financial systems, enterprise applications, and business process modernization.
The Director, IT Financial Applications and Product Portfolio will provide strategic leadership for a portfolio of mission‑critical enterprise financial applications.
As a Technical Account Manager, you will support a transformative partnership with the California Department of Parks and Recreation (DPR), helping modernize technology across 281 state parks. Responsibilities include cultivating existing client relationships, managing new projects, and ensuring on‑time delivery of projects.
The Technical Writer creates technical documentation and information about Tyler software products, services, and policies and procedures, producing accurate content that meets established guidelines and is completed on‑time.
As a Product Marketing Manager (PMM), you will drive business growth by defining go‑to‑market strategies for software solutions, including market assessment, competitive positioning, pricing/packaging, and value propositions.
The Client Experience Advocate is an entry‑level support role serving as the primary client contact, owning issues from start to resolution while maintaining clear communication.
The Governance, Risk, and Compliance Analyst will support our Data & Insights (D&I) solutions within the Security team, focusing on sustaining and strengthening our FedRAMP Moderate Authorization to Operate (ATO) in an evolving regulatory landscape.
Tyler Technologies is looking to hire a Revenue Recognition Accountant to join our corporate finance team. The accountant ensures that Tyler contract revenues are recognized within the scope of GAAP and ASC 606 guidance.
We are seeking a Revenue Specialist in our Manila, Philippines location to supervise four Revenue Specialists, focusing on monitoring accurate billing and revenue recognition in accordance with US GAAP and Tyler policies.
The Implementation Consultant is responsible for delivering high‑quality knowledge transfer services to clients, allowing them to use standard Tyler interfaces efficiently and effectively to achieve daily operations.
The Operations Analyst supports the operational activities of the Professional Services Project Management Office (PMO) within the Public Safety division, ensuring accuracy, consistency, and compliance across project setup, financial processes, and lifecycle governance.
The Product Owner is responsible for understanding organizations and individuals in the municipal justice industry, identifying problems to solve, serving as a subject‑matter expert for our software development team, and mediating feedback from clients and prospects.
As the Executive Vice President for the State & Federal market segment, you will serve as a senior executive responsible for execution of strategic initiatives within the State & Federal Market and across Tyler.
The Senior Vice President (SVP) of Platform Technology for Tyler Technologies’ State & Federal Group will provide strategic and technical leadership to advance development, adoption, and growth of Tyler’s platform technologies across the state and federal government markets.
Tyler continues to advance its strategic focus on growing transaction‑based revenue, and we are looking for a strategic, detail‑oriented analyst to help accelerate that momentum. The Interchange Strategy Analyst partners with VP‑level leaders and cross‑functional teams to recommend and drive initiatives that optimize interchange rates, reduce downgrades, and improve cost‑efficiency across Tyler’s portfolio.
Tyler Technologies is seeking an experienced, PMP‑certified Senior Project Manager to lead, implement, and drive activation of high‑visibility Department of Motor Vehicles (DMV) projects within the State Market. This role is responsible for overseeing complex, multi‑stakeholder initiatives from concept through delivery.
The Client Experience Manager is responsible for proactive relationship management with an assigned client base of school districts, ensuring continuous improvement goals are met, critical issues are addressed, and exceptional service is delivered throughout the client lifecycle.
Tyler Technologies is currently looking to hire a Senior Cloud Engineer to work a hybrid schedule at one of several of our key locations. The job works cross‑functionally to build automation and tools to streamline our customer migrations. Successful candidates bring cloud expertise, scripting and IaC skills, and the ability to think and work independently.
These roles support execution, management, and coordination across Tyler’s software offerings, including Service Delivery, Training, Support, and Program Management. Responsibilities span client relationship building, project delivery, account management, product implementation, financial planning, incident management, and others.
Tyler Technologies is seeking a Digital Strategy Lead to join our Marketing team. This role will serve as the strategic lead for digital marketing within integrated marketing campaigns, ensuring effective planning, execution, and performance of digital marketing investments.
The Client Experience AI Enablement Lead supports the Client Experience organization by leveraging AI, data, and knowledge systems to improve how client‑facing teams operate and how clients access information.
Tyler Technologies is currently looking to hire a Senior Cloud Engineer to work a hybrid schedule at one of several of our key locations, building automation and tools to streamline customer migrations and ensure cloud requirements design, implementation, and support.
Tyler Technologies’ Salem, Oregon location is seeking a full‑time Front‑End Designer/Developer to design and develop modern, accessible websites for our state and local government partners.
The Client Experience Manager is responsible for proactive relationship management with an assigned client base of school districts, ensuring continuous improvement goals are met, critical issues are addressed, and exceptional service is delivered throughout the client lifecycle.
The Software Support Specialist is an entry‑level position, learning how to ensure timely resolution of client software issues through data analysis and functionality troubleshooting using multiple development tools, best‑practice communication, team‑coordinated testing, and other available tools for resolving issues. New Hire Training Dates: June 22, 2026 – August 14, 2026 (8 weeks).
We’re looking for a Senior Automation Engineer to champion quality for our cloud‑native applications. You’ll be embedded on an Agile/Scrum team, partnering closely with engineers, product owners, and UX designers to ensure quality is built into every stage of development.
We are seeking an experienced Artificial Intelligence Security Architect to lead the design and implementation of secure AI solutions across the enterprise, focusing on secure infrastructure guidance, risk mitigation, and regulatory compliance.
Tyler Technologies is looking for a Sales Data Intern to join our Corporate IT team as part of our Summer 2026 Internship Program. The intern will learn about data governance and best practices for sales databases, do data cleanup, data analytics, and help design and document processes.
Tyler Technologies is looking for Software Development Interns to join our team next summer. The intern will experience the day‑to‑day development practices of a high‑tech software company, participating in team meetings and working on actual projects.
The State Market Sales Executive is responsible for meeting or exceeding a sales quota for selling Tyler software products and services within a prescribed territory, working closely with Tyler Sales Leadership to develop sales and revenue targets.
The Associate Technical Support Specialist provides basic software support and technical assistance with software problems to Tyler clients and employees. They diagnose and solve client issues in a timely and courteous manner, working independently or with other Technical Support Specialists and Senior Technical Support Specialists.
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