Associate Software Engineer – Infrastructure

MTA Headquarters; United States; Hybrid; USD 103,000 - 121,000; Full time

Benefits offered by this job

Telework 2 days/week

Job summary

The Metropolitan Transportation Authority (MTA) Headquarters in New York is seeking an Associate Software Engineer. The role involves eliciting and documenting requirements for small-scale software projects, coding and testing, and performing routine maintenance tasks.

The position is located at RCC – 354 West 54th Street, New York, NY 10019, with a midnight shift and potential after-hours support. This role supports 2 days of teleworking per week and requires a Bachelor's degree with at least 1

Qualifications

• Bachelor's degree required or equivalent combination of education and experience.
• 1 year of relevant experience.

Responsibilities

• Elicits and documents requirements for small-scale changes and assists with more complex initiatives.
• Codes, tests, and documents low-complexity software programs/scripts within a supplied design.
• Performs routine software maintenance tasks and documents procedures.

Education

Bachelor's Degree

Tools

Ruby

Python

Java

C

C#

COBOL

SQL

JavaScript

REST APIs

Azure

AWS

Windows Server

Linux

Job description

Description

Position at MTA Headquarters

|—————-|——————————————————————–|
| JOB TITLE: | Associate Software Engineer |
| SALARY RANGE: | $102,663 – $121,176 |
| DEPT/DIV: | RCC/PCC Operations |
| SUPERVISOR: | Senior Director, RCC and PCC Operations |
| LOCATION: | RCC – 354 West 54th Street, New York, NY 10019 |
| HOURS OF WORK: | Midnight Shift – 12:00 am – 8:30 am (7.5 hours/day) or as required |

This position is eligible for teleworking, which is currently 2 days per week. New hires are eligible to apply 30 days after their effective date of hire.

Opening:

The Metropolitan Transportation Authority is North America’s largest transportation network, serving a population of 15.3 million people across a 5,000-square-mile travel area surrounding New York City, Long Island, southeastern New York State, and Connecticut. The MTA network comprises the nation’s largest bus fleet and more subway and commuter rail cars than all other U.S. transit systems combined. MTA strives to provide a safe and reliable commute, excellent customer service, and rewarding opportunities.

About Us:

The MTA transportation network has very large systems and infrastructure for financial, business, automated train, transportation, power, and physical security. MTA IT Department is centrally responsible for providing a full range of Information and Operational Technology services to the MTA agencies and administrative units through its operating and support units. Services are provided on a 7/24/365 basis in support of the MTA organization and its ridership.

MTA IT’s Product Development group is empowered, multi-functional teams focused on the end-to-end management of development products from strategy to delivery. Using innovative processes and tools, the teams are responsible for developing and maintaining highly effective, secure, and innovative transportation, operational, and back-end information systems to support MTA goals and priorities

Summary:

This role elicits and documents requirements for small-scale software development and change initiatives. Codes, tests, and documents low-complexity software programs/scripts within a supplied design. Conducts agreed software maintenance tasks, maintains documentation, and applies procedures to identify and resolve routine software issues.

Responsibilities:

• Demonstrates fundamental awareness of agreed models, methods, and tools for requirements management, software development, and testing. Elicits and documents requirements for small-scale changes and assists with more complex change initiatives. Codes, tests, and documents low-complexity software programs/scripts within a supplied design.
• Demonstrates fundamental awareness of IT project and product frameworks, methodologies, and tools. Completes assigned project tasks using agreed tools and processes and develops simple plans for a specific aspect of a project.
• Capable of conducting agreed software maintenance tasks, maintaining documentation, and applying procedures to identify and resolve routine software issues.
• Designs simple test cases, test scripts and test data, and automates repeatable tasks working to specified requirements. Executes and reports on testing activities in accordance with test plans.
• Creates storyboards, wireframes, and functional prototypes using agreed tools and techniques.
• Capable of applying established processes and tools to administer, log, and report on configuration items. Audits low-complexity software systems for adherence to configuration standards.
• Examines software systems to verify that defined quality and safety assurance activities have been conducted. Collects evidence for formal system audits.
• Assists with routine communication between the organization and suppliers, and the collection of supplier performance data.
• Continuously develops and maintains fundamental knowledge of agreed models, methods, and tools for requirements management, software development, and testing.
• Travel may be required to other MTA locations or other external sites.
• May need to work outside of normal work hours supporting 24/7 operations (i.e., evenings and weekends).
• Performs other duties and tasks as assigned.
• Observing the work performed by the contractor.
• Regular and reliable attendance is expected and required.
• Reviewing invoices and approving them if the work meets contractual standards
• Addressing performance issues with the contractor when possible
• Escalating issues to other parties as needed

Required Qualifications:

• Education: Bachelor’s Degree and minimum of 1 year of relevant experience. An equivalent combination of education and experience may be considered in lieu of a degree.
• Experience: 1 year

Technical Skills:

• Fundamental knowledge of employing a set of rules and syntax that define how code is written, organized, and interpreted or compiled.
• Fundamental knowledge of executing a program or system with the intent of finding defects and ensuring that it meets the specified requirements.
• Fundamental programming experience with language(s), including but not limited to Ruby, Python, Java, C, C , C#, COBOL, SQL, Net, DBA, JavaScript.
• Fundamental awareness of the Oracle platform.
• Fundamental familiarity with the following vendor-specific platforms, including but not limited to: Azure, AWS, Windows Server platforms, RESTful APIs, or Linux.
• Fundamental experience administering and developing workflows and specialized UIs.
• Fundamental awareness of data structures and algorithms, database management.
• Fundamental awareness of cybersecurity, including encryption and authentication.
• Fundamental awareness of cloud computing.
• Fundamental awareness in coding software alerting & notifications.
• Fundamental experience resolving code defects & developing small enhancements.
• Fundamental awareness of continuous delivery processes, distributed monitoring & logging, distributed tracing & analysis, operational response automation, and product telemetry.
• Fundamental awareness of development techniques (e.g., OOO), DevOps engineering practices, DevSecOps Lifecycle (Secure SDLC), and the Agile framework.
• Fundamental awareness in full-stack development, mobile development, web development, site reliability engineering, technology-specific frameworks, and solution design.

Behavioral Skills:

• Capable of active listening, attention to detail, customer service, prioritization, and problem-solving skills.
• Works independently and strategically.
• Capable of identifying and analyzing risks and developing effective mitigation strategies.
• Basic skillset to understand various technologies, systems, and potential risks.
• Capable of critical thinking, problem-solving, and decision-making skills.
• Capable of interpersonal and verbal and written communication skills, with the ability to effectively collaborate with both technical and non-technical peers.
• Capable of assisting multiple projects simultaneously and prioritizing tasks based on urgency and impact.
• Fundamental awareness with hands-on experience with related tools.
• Capable of working under pressure and meeting deadlines individually and collaboratively. Thinks logically, assesses problems, and is results-oriented.
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• Capable of identifying business and technology risks and associated vulnerabilities.
• Capable of communicating effectively, both orally and in writing, to interact with team members, customers, management, and support personnel (technical and non-technical)
• Adept in establishing and maintaining effective working relationships with employees at all levels within the organization, and with both internal and external customers.

Competencies:

|————————–|———————–|———————————————————————————————————————————-|
| Core Competency | Proficiency Level | Competency Definition |
| Values Diversity | Adept | Recognizing the value that different perspectives and cultures bring to an organization |
| Cultivates Innovation | Capable | Creating new and better ways for the organization to be successful |
| Customer Focus | Capable | Building strong customer relationships and delivering customer-centric solutions |
| Communicates Effectively | Capable | Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences |
| Tech Savvy | Fundamental Awareness | Anticipating and adopting innovations in business-building digital and technology applications |
| Technical Skills | Fundamental Awareness | Specialized knowledge and expertise on tools, programs, domains, platforms, and products used for specific tasks |

Other Information:

Pursuant to the New York State Public Officers Law & the MTA Code of Ethics, all employees who hold a policymaking position must file an Annual Statement of Financial Disclosure (FDS) with the NYS Commission on Ethics and Lobbying in Government (the “Commission”).

Equal Employment Opportunity:

MTA and its subsidiary and affiliated agencies are Equal Opportunity Employers, including with respect to veteran status and individuals with disabilities.

The MTA encourages qualified applicants from diverse backgrounds, experiences, and abilities, including military service members, to apply.