Associate Site Lead

Johnson & Johnson MedTech; West Chester (Chester County); On-site; USD 65,000 - 105,000; Full time

Job summary

Johnson & Johnson is seeking an Associate Site Lead for the Sunnyvale, CA site within the Orthopaedics/MedTech organization. You will back up the Site Lead, drive operational excellence, and coordinate sales-office activities to meet performance goals.

You will collaborate with supply chain partners, manage inventory and data, and apply Lean principles to optimize processes while ensuring GDP and regulatory compliance.

Qualifications

• Bachelor's degree or equivalent experience required.
• Minimum 3 years of work experience in distribution, manufacturing, logistics, supply chain, customer service, or healthcare.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, Outlook).
• Strong understanding of Warehouse Management Systems.
• Effective communication and interpersonal skills, demonstrating initiative and assertiveness.

Responsibilities

• Support Site Lead as the primary backup, taking on leadership responsibilities for the operations team during their absence.
• Lead, coordinate, and delegate responsibilities among the sales office team to achieve operational goals and ensure efficiency.
• Inventory management: inbound and systematic processing of local inventory from field return authorizations, ensuring accuracy and compliance.
• Collaborate with the local field sales organization to enhance communication and visibility, and ensure successful non-revenue activity completion.
• Monitor day-to-day operational metrics (OTS, OTC) and provide regular reports to the Site Lead.
• Drive efficiency initiatives to streamline operations and improve effectiveness across outbound activities.
• Collaborate with J&J supply chain partners to support seamless operations.
• Lead the on-site team to deliver best-in-class service to key customer partners, acting as single point of contact for orders and queries.
• Apply Lean initiatives to eliminate waste and improve processes.
• Ensure GDP, regulatory, and health and safety compliance.

Skills

Analytical Reasoning

Business Acumen

Collaborative Selling

Communication

Continuous Improvement

Customer Analytics

Customer Centricity

CRM

Data Savvy

Digital Sales

Execution Focus

Market Research

OKRs

Operations Management

Sales Enablement

Sales Support

Education

Bachelor's degree or equivalent

Tools

SAP

PowerBI

Tableau

Job description

At Johnson & Johnson,we believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented, treated, and cured,where treatments are smarter and less invasive, andsolutions are personal.Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity.Learn more at jnj.com

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Job Function

Sales Enablement

Job Sub Function

Sales Operations & Administration

Job Category

Professional

All Job Posting Locations:

California (Any City), West Chester, Pennsylvania, United States of America

Job Description

About Orthopaedics

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of Orthopaedics? Ready to join a team that’s reimagining how we heal? Our Orthopaedics teams help keep more than 6 million people moving each year while delivering clinical and economic value to surgeons and healthcare systems.

Our teams build solutions for joint reconstruction; trauma and craniomaxillofacial; sports, extremities, and elective foot and ankle; spine; and robotics and digital surgery.

Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

Johnson & Johnson announced plans to separate our Orthopaedics business to establish a standalone orthopaedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals.

Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.

We are searching for the best talent for the Associate Site Lead located in Sunnyvale CA.

Key Responsibilities

• Support Site Lead: Act as the primary backup to the Site Lead, taking on leadership responsibilities for the operations team during their absence.
• Operational Leadership: Lead, coordinate, and delegate responsibilities among the sales office team to achieve operational goals and ensure efficiency.
• Inventory Management: Inbound and systematically process local inventory from field return authorizations, ensuring accuracy and compliance with established protocols.
• Collaboration with Sales: Partner with the local field sales organization to enhance communication and visibility, and ensure successful non-revenue activity completion.
• Metrics Monitoring: Monitor day-to-day operational metrics (OTS, OTC) and provide regular reports to the Site Lead.
• Drive Efficiency Initiatives: Develop and implement strategic initiatives to streamline operations and improve overall effectiveness across outbound activities.
• Cross-Functional Collaboration: Collaborate with J&J supply chain partners, including Distribution Excellence, Planning, and Customer Service, to support seamless operations.
• Customer Service Excellence: Lead the on-site team to deliver best-in-class service to key customer partners, acting as the single point of contact for order collection and resolution of queries.
• Process Improvement: Apply Lean initiatives to eliminate waste, enhance operational processes, and drive continuous improvement.
• Compliance and Quality Assurance: Ensure adherence to Good Documentation Practices (GDP), regulatory standards, and health and safety regulations.

Qualifications

Education:

Bachelor's degree and/or equivalent experience, required

Required

EXPERIENCE AND SKILLS:

• Minimum 3 years of work experience in distribution, manufacturing, logistics, supply chain, customer service, or healthcare.
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, and Outlook).
• Strong understanding of Warehouse Management Systems.
• Effective communication and interpersonal skills, demonstrating initiative and assertiveness.

Preferred

• Proficiency with SAP.
• Kaizen/Greenbelt or LEAN Certification.
• Experience with enterprise resource platforms and data visualization tools (e.g., PowerBI or Tableau).
• Background in highly regulated industries with process excellence training or certifications (APICS, Project Management).
• Experience in inventory management, sterile processing, or clinical experience in a hospital setting.

Other

• 10% domestic travel to other sites as needed is required.
• This role is exempt – Not overtime eligible

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.

Johnson and Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, please email the Employee Health Support Center ([e-mail]) or contact AskGS to be directed to your accommodation resource.

Required Skills

Preferred Skills:

Analytical Reasoning, Business Behavior, Collaborative Selling, Communication, Continuous Improvement, Customer Analytics, Customer Centricity, Customer Relationship Management (CRM), Data Savvy, Digital Sales, Execution Focus, Market Research, Objectives and Key Results (OKRs), Operations Management, Sales Enablement, Sales Support

The anticipated base pay range for this position is :

$65,000.00 - $104,650.00

Additional Description For Pay Transparency

Subject to the terms of their respective policies and date of hire, employees are eligible for the following time off benefits:

• Vacation –120 hours per calendar year
• Sick time - 40 hours per calendar year; for employees who reside in the State of Colorado –48 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year
• Holiday pay, including Floating Holidays –13 days per calendar year
• Work, Personal and Family Time - up to 40 hours per calendar year
• Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child
• Bereavement Leave – 240 hours for an immediate family member: 40 hours for an extended family member per calendar year
• Caregiver Leave – 80 hours in a 52-week rolling period10 days
• Volunteer Leave – 32 hours per calendar year
• Military Spouse Time-Off – 80 hours per calendar year

For additional general information on Company benefits, please go to: - https://www.careers.jnj.com/employee-benefits