Associate Service Technician - Dallas

Lucid Motors; Dallas (TX); On-site; USD 50,000 - 75,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off

401(k) retirement plan

Equity program

Discretionary annual cash incentive

Job summary

Lucid Motors in Dallas is seeking a Service Technician to perform basic repairs on Lucid vehicles, document vehicle interactions, and conduct software updates during inspections. You will collaborate with the service team and communicate with customers to ensure high-quality service.

Ideal candidates have 18+ years, customer-facing experience, and are willing to travel and learn High/Low Voltage systems, with CPR training post hire and a valid license.

Qualifications

• 18+ years of age or older.
• Customer facing experience with strong written and verbal skills.
• Ability to use basic computer applications such as Microsoft Office and DMS software.
• Willingness to complete Lucid CPR training post hire.
• Valid driver’s license with no suspensions within the past year; older candidates must have held a license for 3 years and complete Lucid training on hire.

Responsibilities

• Basic repairs on Lucid vehicles including removal and replacement of parts and tests.
• Document all vehicle interactions using the appropriate software suite.
• Perform software updates on cars during inspection process.
• Communicate and collaborate with service team and customers.
• Learn High/Low Voltage systems and apply attention to detail.
• Support mobile service team; travel may be needed.
• Other duties as assigned

Skills

Customer facing

Written communication

Verbal communication

DMS software knowledge

MS Office

Willingness to travel

Quality documentation

Tools

DMS software

Microsoft Office

Job description

About Lucid

At Lucid, we are creating exceptional mobility experiences through innovation to drive the world forward. Built on Lucid’s proprietary technology and software-defined vehicle architecture, our award-winning vehicles bring our “Compromise Nothing™” approach to the global automotive market. That means refusing to choose between performance and sustainability, design and engineering, ambition and integrity. In Lucid Air and Lucid Gravity, we have designed and built vehicles that have redefined their segments, combining exceptional range, performance, design, and expansive space in a single experience.

We achieve this through deep vertical integration, with design, engineering, and productionhappening in-houseacross our global offices andmanufacturingfacilities.Ourteamscomefromindustriesaround the world, united by a shared commitment to excellence.By refusing to settle, youcanhelpredefinewhat’spossible andshape the future of mobility.

Responsibilities:

• Basic repairs on Lucid vehicles including but not limited to - remove and replace parts, body adjustments, tire and wheel exchanges, functionality testing, test driving, and work order administration on vehicles for delivery, etc.
• Effectively work with the appropriate software suite to properly and completely document all vehicle interactions.
• Perform software updates as needed on cars in the process of inspection.
• Effectively communicate and collaborate with other members of the service team (i.e., advisor, manager, etc.) as well as customers.
• Learn High/Low Voltage systems
• Demonstrate attention to detail and passion for creating positive client experiences
• Ability to work remotely and support mobile service team as needed, travel may be needed
• Other duties as assigned

Qualifications:

• 18+ years of age or older
• Able to learn the High/Low Voltage process
• Customer facing experience exhibiting excellent written and verbal communication skills
• Ability to use basic computer applications such as Microsoft Office as well as learn proprietary DMS software
• Willingness to complete Lucid provided CPR training post hire
• Valid driver’s license with no suspensions within the past year. Drivers under 21 must have maintained a Driver’s License for a minimum of 3 years and successfully complete Lucid Training upon hire

Preferred Qualifications:

• Experience in automobile repair environments
• Prior experience with Pre-Delivery Inspections (PDI)
• Previous experience with EV diagnosis and repair
• Basic electronic principles
• Willingness to obtain ASE Certification per Lucid’s Career Framework and additional required licenses (A4, A5, A6, A7)
• EPA 609 Certification(willing to obtain upon hire)

At Lucid, we don’t just welcome diversity - we celebrate it! Lucid Motors is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under applicable State or Federal laws and regulations.

INDFS

Compensation & Benefits:

Lucid offers a comprehensive and competitive benefits package including medical, dental, and vision insurance; life and disability coverage; paid time off; paid holidays; and a401(k) retirementplan. Eligible employees may alsoparticipatein Lucid’s equity program and/or a discretionary annual cash incentive program. Incentive and equity awards, if applicable, aredeterminedbased on individual performance, role scope, market considerations, and overall company results,in accordance withthe terms of the applicable plans.

Equal Opportunity:

At Lucid, we believe diversity strengthens everything we build. Lucid Motors is proud to be an equal opportunity employer and is committed to providing an inclusive workplace for all. We consider all qualified applicants without regard to race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity or expression, marital status, or any other characteristic protected by applicable state or federal laws and regulations.

Accessibility:

Lucid Motors is committed to providing reasonable accommodations for qualified individuals with disabilities. If you need any accommodation to participate in the application process, please contact us at TA-Operations <@> lucidmotors.com. This email address is designated solely for accommodation requests and is not monitored for job applications or resume submissions. To be considered for employment, all applications must be submitted through the Lucid Motors Careers website.

Candidate Data Privacy:

Bysubmittingyour application, you understand and agree that your personal data will be processedin accordance withour Candidate Privacy Notice.

To all recruitment agencies:

Lucid Motors does not accept agency resumes. Please do not forward resumes to Lucid Motors. Lucid Motors is not responsible for any fees related to unsolicited resumes.