Associate Service Consultant

CenterPoint Energy; Honolulu (HI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Competitive pay

Paid training

Benefits from day one

Transit subsidies

Flexible work schedule

Job summary

CenterPoint Energy’s Electric Operations, Service Delivery Team in Houston, TX seeks an Associate Service Consultant to serve as the single point of contact for customer distribution projects, coordinating from inception to completion and ensuring safety, code, and customer satisfaction compliance.

The role involves cross‑department collaboration, external partners, and active participation in community and civic initiatives, with emphasis on project estimation, regulatory compliance, and

Qualifications

• Bachelor's degree required or relevant job‑related or industry‑related experience may be considered in lieu of a degree.
• Two (2) years of prior work experience preferred; experience with an electric utility company and/or project coordination for an electric utility designing overhead and underground electrical distribution systems will be considered first.

Responsibilities

• Collaborate with departments, customers, municipalities, consulting firms, and other utilities to gather information for project execution.
• Develop and maintain business partnerships with city, county, and state officials to service customers.
• Support community and civic organizations through active participation and assist with project coordination and fund‑raising events.
• Demonstrate project coordination skills for distribution capital and maintenance programs.
• Gather project information, prepare estimates, analyze data, and design electrical and street light distribution facilities.
• Represent the company in service extension negotiations related to service locations.
• Ensure customer obligations are met, negotiate and secure payment of projects, research easement rights, and maintain completion of construction within specified timeframes.
• Identify, evaluate, and, if necessary, correct pre‑existing issues related to compliance with governmental regulations, code violations, and CenterPoint Energy standards.
• Review facilities for compliance with the National Electric Safety Code (NESC), state, city and county governmental ordinances and CenterPoint Energy standards; obtain working knowledge of the National Electric Code (NEC).
• Perform field inspections as needed for final project approval, foreign cable attachments, customer installed facilities, and miscellaneous customer requests.
• Participate in CenterPoint Energy’s Emergency Operation Plan (EOP), including extended work hours for facility inspections and service restoration.

Education

Bachelor’s degree from an accredited college or university

Job description

Job Summary

Associate Service Consultant – CenterPoint Energy’s Electric Operations, Service Delivery Team in Houston, TX. Responsible for serving as the single point of contact for customer distribution projects, coordinating projects from inception to completion, and ensuring compliance with safety, code, and customer satisfaction requirements.

Essential Functions

• Collaborate with multiple departments, customers, municipalities, outside consulting firms, and other utilities to gather information required to execute projects accurately and in a timely manner.
• Develop and maintain business partnerships with elected officials and employees of city, county, and state entities to effectively service customers.
• Support community and civic organizations through active participation and assist with project coordination and fund‑raising events.
• Demonstrate project coordination skills for distribution capital and maintenance programs.
• Gather project information, prepare estimates, analyze data, and design electrical and street light distribution facilities.
• Represent the company in service extension negotiations related to service locations.
• Ensure customer obligations are met, negotiate and secure payment of projects, research easement rights, and maintain completion of construction within specified timeframes.
• Identify, evaluate, and, if necessary, correct pre‑existing issues related to compliance with governmental regulations, code violations, and CenterPoint Energy standards.
• Review facilities for compliance with the National Electric Safety Code (NESC), state, city and county governmental ordinances and CenterPoint Energy standards; obtain working knowledge of the National Electric Code (NEC).
• Perform field inspections as needed for final project approval, foreign cable attachments, customer installed facilities, and miscellaneous customer requests.
• Participate in CenterPoint Energy’s Emergency Operation Plan (EOP), including extended work hours for facility inspections and service restoration.

Education

Bachelor’s degree from an accredited college or university is required; relevant job‑related or industry‑related experience may be considered in lieu of a degree.

Experience

Two (2) years of prior work experience preferred; experience with an electric utility company and/or project coordination for an electric utility designing overhead and underground electrical distribution systems will be considered first.

Benefits

• Competitive pay
• Paid training
• Benefits eligibility begins on the first day
• Transit subsidies
• Flexible work schedule, paid holidays and paid time off
• Access to discounts at fitness clubs and an on‑site wellness center at the Houston headquarters
• Professional growth and development programs, including tuition reimbursement
• 401(k) Savings Plan featuring a company match dollar‑for‑dollar up to 6% and a company contribution of 3% regardless of your contribution

Job Details

Type: Full Time
Posting Start Date: 05/13/2024
Posting End Date: 05/20/2024

Equal Opportunity Employment

Contracts and subcontractors shall abide by the requirements of 41CFR §§60‑1.4(a), 60‑300.5(a), and 60‑741.5(a), prohibiting discrimination against qualified individuals based on protected veteran status or disability, and all other protected categories, with affirmative action requirements to employ and advance these individuals.