Associate Sales Consultant

Toll Brothers; Nanuet (NY); On-site; USD 45,000 - 80,000; Full time

Benefits offered by this job

Medical & dental

401(k) with company match

Discounts on mortgages

Discounts on homes & appliances

Monthly mobile device allowance

Job summary

Toll Brothers, America's Luxury Home Builder, seeks a dynamic Associate Sales Consultant for a new luxury community in Pearl River, New York. This on-site, full-time role trains to become a Sales Consultant, assisting to achieve community sales goals and delivering a luxury customer experience from the first visit through move-in.

Weekend availability is required; a real estate license is required in some states, and a Bachelor’s degree is preferred.

Qualifications

• Customer service focus to understand the customer and create win-win solutions.
• Selling orientation to generate leads and secure commitment.
• Collaboration across Online Sales, Construction and other departments to serve the customer.
• Negotiation to explore alternatives and gain acceptance.
• Strong communication skills in speaking and writing with clear ideas.
• Coachable and willing to learn through mentorship.

Responsibilities

• Generate Traffic: maintain online presence, drive internet lead conversion, build relationships with Real Estate Agents, prospect and set appointments, coordinate with marketing for traffic events.
• Drives Results: learn to manage quick-delivery home supply, analyze products, monitor model homes, demonstrate features, use Salesforce, Pivotal, Microsoft Office, and E1 to complete tasks, assist with paperwork for purchases, attend sales meetings.
• Customer Service: deliver exceptional experience at the sales center, partner with design studio, assist mortgage process with TBIM, maintain weekly communication with post-sale customers, deliver closing gifts to new homeowners.

Skills

Customer Service

Selling

Collaboration

Negotiation

Communication

Coachable

Education

Bachelor’s degree preferred

Tools

Salesforce

MLS

Microsoft Office

Job description

Job ID 25468
Location Toll Brothers - Pearl River, New York 10954 United States
Category Sales - Non-management
Percentage Travel Required None
Education Required College Degree Not Required
Job Type Full Time

Sell luxury homes for an award-winning company!

Who are we?

Since 1967, Toll Brothers has been building luxury homes and communities in the best locations in the U.S. Today, we’re a Fortune 500 company operating in over 60 markets. We’re the country’s premier luxury builder with the widest range of product offerings and price points in the industry, serving first-time, move-up, active-adult, and second-home buyers.

From the homes we build to the talent we recruit, we know that to be the best, we have to work with the best. Toll Brothers is a place where diverse perspectives and experiences are welcomed and where employees of all backgrounds are treated with fairness, dignity and respect. We believe every employee should feel safe to be their true and authentic self at work. Our employees are our family, and we strive to uphold the values that our founders instilled in us, creating an exceptional place to work that is inclusive to all.

Toll Brothers , America's Luxury Home Builder, seeks a dynamic Associate Sales Consultant for one of our new luxury home communities in Pearl River, New York.

What is the opportunity?

This position will be on-site 5 days per week.

The Associate Sales Consultant is working in a training capacity to become a Sales Consultant. Responsible for assisting to achieve all community sales goals. This includes but is not limited to the following: generating traffic numbers, agreement of sales, customer satisfaction and serving as a point of contact to deliver a luxury customer experience from a customer’s first visit through move-in.

What are the primary responsibilities?

• Generate Traffic
  • Assist in maintaining online presence with updated information for assigned community such as Tollbrothers.com, MLS, etc.
  • Support the Online and Onsite Sales teams to help drive internet lead conversion
  • Build and leverage relationships with Real Estate Agents
  • Conduct regular prospecting and appointment setting activities
  • Coordinate with the marketing team to plan traffic generating activities
• Drives Results
  • Learn how to manage the supply of quick delivery home in the community
  • Complete competitive analysis on products, features, neighborhoods, and amenities
  • Monitor community and model home appearance to achieve White Glove Checklist standards
  • Demonstrate model home, community/floorplan features and homesites to customers
  • Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update our customer information
  • Provide assistance to prepare and present paperwork including real estate related documents to customers purchasing a new Toll Brothers home
  • Attend and participate in all sales meetings
• Customer Service
  • Provide customers an exceptional experience who visit the sales center, building relationships and learning about the customer’s story
  • Partner with the design studio team to meet business objectives and enhance the customer experience
  • Assist in facilitating mortgage process with TBI Mortgage, which can include:
    • On the front end, ensuring buyer makes application with TBIM and receives commitment letter.
    • On the back end, working with customer’s lender to ensure loan is on track to settle, providing documentation, creating and providing comps to lenders appraiser
  • Assist with facilitating the weekly communication processes with post-sale customers
  • Deliver Tiffany closing gift to homeowner’s new home

This is an excellent opportunity to build your real estate career with one of the nation's most respected Fortune 500 companies!

Qualifications

Does this describe you?

• Customer Service: gain an understanding of the customer to learn how to create win-win solutions
• Selling: interested in developing sales techniques to generate leads and gain customer commitment
• Collaboration: ability to work with internal partners (Online Sales and Construction) across multiple departments to serve the customer and generate sales
• Negotiation : develop the ability to effectively explore alternatives, influence and persuade the other party to achieve acceptance and commitment
• Communication: when speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely with ease
• Coachable: willingness to be mentored and take on additional responsibilities outside the scope of your job duties

Do you have these qualifications?

• Real Estate license is required in some states
• Weekend availability is required
• Maintains a full-time, 5-day work week
• Self-starter, motived to learn through mentorship
• Preferred:
  • Bachelor’s degree
  • 1+ years sales and/or customer service experience

The salary for this position is $45,000 - $80,325 plus a standard per home commission program and a monthly mobile device allowance.

We offer an excellent compensation and benefits package, including comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, appliances, and much more!Come see why Toll Brothers has been attracting and retaining some of the best professionals in the industry!

Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti-discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.