Associate, Research Discovery & Design

EAB; Washington (District of Columbia); Hybrid; USD 47,000 - 58,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

20+ days PTO annually

401(k) with company match

Health savings account

Employee assistance program

Parental leave

Flextime for fitness

Discounted employee programs

Job summary

EAB is seeking an Associate for Research Discovery & Design in Washington, DC, offering a hybrid work model with weekly office visits. The role focuses on delivering research-based guidance to education executives, using AI tools and multiple research methods to inform client strategies and actions.

Responsibilities include handling multiple projects, producing high-quality research deliverables, and collaborating with EAB experts to tailor findings to client needs.

Qualifications

• Bachelor's Degree with excellent academic record.
• Minimum of 3 months of work or internship experience.
• Demonstrated excellence in written and oral communication.
• Experience with at least two of: conducting primary and secondary research; writing in-depth reports; managing multiple projects with deadlines; researching business issues.

Responsibilities

• Manage multiple processes and projects simultaneously, delivering excellent service and results on time.
• Produce a high volume of accurate, high-quality research deliverables with clear conclusions and recommendations.
• Leverage AI-enabled tools while critically evaluating outputs and applying independent judgment.
• Investigate client inquiries using research sources and primary interviews.
• Participate in team meetings to best answer client questions and connect clients to EAB experts.

Skills

Excellent communication

Research experience

Project management

AI tool usage

Independent judgment

Education

Bachelor's Degree

3 months work/Internship

Tools

Asana

Lightcast Analyst

ChatGPT

Job description

About EAB

At EAB, our mission is to make education smarter and our communities stronger. We work with more than 2,800 institutions to drive transformative change through data-driven insights and best-in-class capabilities. From kindergarten to college to career, EAB partners with leaders and practitioners to accelerate progress and drive results across enrollment, student success, institutional strategy, data analytics, and advancement. We work with each partner differently, tailoring our portfolio of research, technology, and marketing and enrollment solutions to meet the unique needs of every leadership team, as well as the students and employees they serve.

At EAB, we serve not only our partner institutions but each other-that's why we are always working to make sure our employees love their jobs and are invested in their communities. See how we've been recognized for this dedication to our employees by checking out our recent awards.

For more information, visit our Careers page.

The Role in Brief

Associate, Research Discovery & Design

EAB's research programs offer strategic guidance at scale: we help education executives make progress on their most pressing issues. We support executives at client organizations to educate stakeholders, make research-informed decisions, and speed implementation of industry best practices. We are looking for a motivated and intellectually curious individual to join EAB Research's Applied Insights team. Research Associates serve one of two focuses:

• K-12, in which associates respond to district leadership and head of school inquiries and investigate specific client questions on issues facing public and independent schools. Sample inquiries include topics like increasing equity in accelerated math pathways, full-day pre-K programs, and district program evaluation
• Higher education, in which associates answer incoming client inquiries across academic and business units. Sample inquiries include specific questions on international student services, how client's websites or prospective student experience can be improved to achieve best practice, or how academic programs best align to student and regional needs.

Across K-12 and higher education, associates apply research skills, data analysis, AI tools, and EAB expertise to provide clients with research-backed guidance on institutional strategy and action. Associates are expected to go beyond compiling information to identify what matters, interpret its implications for the client's circumstances, and help clients make better-informed decisions.

Associates' work involves a balance of quick turnaround (e.g., one-week) and longer (e.g., six-week) research assignments, requiring a mix of qualitative and quantitative research as well as application of existing EAB research to individual client questions.

This role is based in Washington, D.C., and we have embraced a hybrid work model with Associates coming into the office at least once per week.

Primary Responsibilities

• Manage multiple processes and projects simultaneously, delivering excellent service and results on time
• Produce a high volume of accurate, high-quality research deliverables that synthesize evidence into clear conclusions, implications, and recommendations consistent with EAB's point of view and tailored to clients' circumstances,
• Leverage provided tools appropriately (e.g., Asana, Lightcast Analyst, ChatGPT, proprietary analytical programs); in particular, use AI-enabled tools while critically evaluating outputs, validating evidence, and applying independent judgment to final conclusions
• Investigate specific client inquiries using EAB and secondary research sources as well as conducting primary research interviews
• Participate in team meetings and meetings with other EAB staff to best answer client questions, connect clients to EAB experts, and drive impact at client institutions

Occasional travel, approximately 1-4 times per year, is required for this role. Travel may include attending conferences and conducting research directly on client institutions' campuses.

Basic Qualifications

• Bachelor's Degree, with an excellent academic record
• Minimum of 3 months of work or internship experience
• Demonstrated excellence in written and oral communication
• Experience with at least two of the following:
• Conducting primary and secondary research
• Writing in-depth reports in a professional setting
• Managing multiple projects with various deadlines
• Researching business issues
• Willingness and ability to travel 1-4 times per year
• Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration

Ideal Qualifications

• Demonstrated interest in higher education or K-12 education, as shown through coursework, research, or professional experience
• Proven ability to communicate effectively with senior executives, in both oral and written formats
• Experience with solution-focused problem solving
• Experience managing time and meeting deadlines across multiple priorities
• Experience using AI tools to improve the quality or efficiency of research, analysis, or written work, including demonstrated ability to evaluate AI-generated information critically and determine when independent research or judgment is required
• Demonstrated ability to work autonomously
• Proven ability to take initiative on projects
• Commitment to embracing a continual learning environment and contributing to a dynamic and welcoming culture of fairness, authenticity, and belonging in support of EAB's mission, values, and aspiration.

Compensation

The anticipated starting salary for this role is $52,500 per year.

Benefits

Consistent with our belief that our employees are our most valuable resource, EAB offers a competitive and inclusive benefits package. Our benefits currently include:

• Medical, dental, and vision insurance plans; dependents and domestic partners eligible
• 20+ days of PTO annually, in addition to paid firm and floating holidays
• Daytime leave policy for community service and flextime for fitness activities (up to 10 hours per month each)
• 401(k) retirement savings plan with annual discretionary company matching contribution
• Health savings account, healthcare and dependent care flexible spending account, and pre-tax commuter plans
• Employee assistance program with counseling services and resources available to all employees and immediate family
• Wellness programs including gym discounts, incentives to promote healthy living, and family access to the leading app for sleep, meditation, and relaxation
• Fertility treatment coverage and adoption or surrogacy assistance
• Paid parental leave with phase back to work program for birthing and non-birthing parents
• Access to milk shipping service to support nursing employees during business travel
• Discounted pet health insurance coverage for dog and cat family members
• Company-provided life, AD&D, and disability insurance
• Financial wellness resources and membership in a robust employee discount program
• Access to employee resource groups, merit-based advancement, and dynamic professional growth opportunities

Benefits kick in day one; learn more at eab.com/careers/benefits.

This opening is not eligible for visa sponsorship at this time; EAB will thus consider candidates who possess U.S. work authorization that does not require employment-based visa sponsorship now or in the future.

At EAB, we believe that to fulfill our mission to "make education smarter and our communities stronger" we need team members who bring a diversity of perspectives to the table and are committed to fostering a workplace where each team member is valued, respected and heard.

To that end, EAB is an Equal Opportunity Employer, and we make employment decisions on the basis of qualifications, merit and business need. We don't discriminate on the basis of race, religion, color, sex, gender identity or expression, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.

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