Associate Representative - Fenton, MO

MSCCN; Fenton (MO); On-site; USD 56,000 - 83,000; Full time

Benefits offered by this job

Overtime pay

Travel premiums

Career growth

Tuition assistance

Company toolkit

Job summary

Eaton's Engineering Service & Systems Division in Fenton, MO, is seeking an Associate Field Service Representative to join our team.

This on-site role provides field service assistance, equipment transport, installation, startup, and maintenance across electrical power distribution equipment; supports service teams and warehouse tasks; requires a high school diploma with technical aptitude and may include travel.

Qualifications

• High School Diploma or higher.
• 2-year technical degree or similar training is preferred.
• Willingness to work on-site in the US and travel as required.

Responsibilities

• Provide field service assistance by supporting Eaton Field Service Representatives in transporting equipment to customer sites, installing, startup, maintaining, repairing, and modifying electrical power distribution equipment.
• Assist office personnel and field service team with assigned tasks.
• Assist with shipping and receiving.
• Perform warehousing and material handling.
• Prepare materials, test equipment and tools so jobs are staged for success.
• Manage stock and special-order inventory.
• Maintain records and data entry around reports.

Skills

Field service

Electrical distribution

Mechanical experience

Problem solving

Team collaboration

Time management

Driver's license

Education

High School Diploma or higher

2-year technical degree or related training

Tools

Forklift operation

Reading wiring diagrams

Electrical testing

Job description

ATTENTION MILITARY AFFILIATED JOB SEEKERS- Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post.

Eaton’s ES AMER ESS division is currently seeking a Associate Representative in Fenton, MO. The Associate Field Service Representative will provide material handling, warehouse, equipment, and non-technical support to our team of Field Service Representatives.

The expected annual salary range for this role is $56000 - $83000 a year.

Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations.

What you’ll do:

Job summary

Eaton’s Engineering Service & Systems Division is seeking an Associate Field Service Representative to join our team.

In this role:

• Provide field service assistance to customers by supporting Eaton Field Service Representatives in transporting equipment to customer sites, performing installation, startup, maintenance, repair, and electrical power distribution equipment modification.
• Assist office personal & field service team with assigned tasks.
• Assist with shipping & receiving.
• Perform warehousing & material handling.
• Prepare materials, test equipment and tools so that jobs are properly staged for success.
• Be responsible for both stock and special-order inventory management.
• Maintain records and data entry around reports.

Team Benefits:

• Guaranteed 40-hour base pay, eligible for overtime and travel premiums.
• Career growth, mentorship and safety training.
• Company toolkit and phone.
• Tuition assistance for ongoing learning.
• Leads program with bonus pay.
• Opportunities across 32 service branches.

Additional Qualifications/Responsibilities

Qualifications:

Basic Qualifications

• High School Diploma or higher.
• Must be able to work in the US without corporate sponsorship now or in the future.
• No relocation offered; candidates within 50-mile radius considered. Active-Duty Military Service member candidates are exempt from the geographical area limitation.

Preferred Qualifications

• 2-year technical degree or similar experience in military training.
• Minimum 2 years of electrical or mechanical industry experience.
• Experience in basic testing and servicing electrical distribution and control systems is highly desirable.
• Forklift or industrial equipment operation.
• Experiencing in wiring, reading wiring diagrams and understanding schematics.
• Proficient with hand and power tools for equipment assembly.
• Works well under time constraints and in stressful situations.
• Collaborates effectively with the team to meet project deadlines.
• Problem-solving and logical thinking skills.
• Ability to obtain and maintain a valid TWIC card.
• Must have a valid driver's license.

Position Success Criteria

• Proficient computer skills.
• Knowledge and practice of safety precautions related to working with electrical and electronic equipment.
• Demonstrated ability to provide service and represent company interests in developing customer relationships to ensure long-term customer satisfaction.
• Must possess and maintain an unrestricted valid driver's license along with a satisfactory Motor Vehicle Record in order to occasionally operate Eaton Fleet Pool Vehicles.
• Must be able and willing to obtain Department of Transportation (DOT) non-CDL qualification and comply with all DOT regulatory requirements, if required.
• Must have the ability to work variable hours, including nights & weekends, and travel within the district / state / region / country based on customer requirements.
• Successfully complete and maintain compliance with Eaton’s safety program and policy; This includes role-applicable portions of the EESS Qualified Electrical Worker (QEW) program and any required annual re-certifications thereafter.
• Submit to periodic customer required background and drug screenings.
• Performs physically demanding tasks, requirement to stand, walk, stoop, squat, kneel, and reach above, to, and below shoulder level, lift, carry, push, pull, and use hands to handle and feel. The employee is frequently required to climb and regularly required to lift/carry up to 50 pounds. The employee frequently required to push/pull up to 50 pounds and occasionally required to push/pull greater than 50 pounds with assistance.