Associate Relationship Manager I

Frost; Austin (TX); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision

401(k) matching

Tuition reimbursement

Job summary

Frost seeks an Associate Relationship Manager I in Austin, TX to develop enduring client relationships and participate in a formal credit training program. You’ll gain analytical and sales experience while supporting loan packaging, deposits, and cash management solutions.

In this role you’ll build client familiarity, work with commercial lenders, and contribute to Frost’s legacy of banking excellence in Texas. Opportunities for growth and professional development are offered.

Qualifications

• Bachelor's degree in business with accounting/finance emphasis or equivalent coursework.
• Strong written and oral communication skills are essential.
• Excellent organizational and time-management abilities.
• Banking knowledge and client-service orientation are a plus.
• Proficiency with Microsoft Office products is required.

Responsibilities

• Build and maintain long-term client relationships across business banking customers.
• Support loan packaging by analyzing size and structure and conducting assessments.
• Learn Frost’s relationship management process through training and mentoring.
• Meet monthly call and product sales goals set by the sales coach.
• Report activity and marketing results to the sales coach weekly.
• Coordinate referrals for small business products including loans and cash management.

Skills

Bachelor's degree in business

Accounting background

Finance background

Excellent written and verbal skills

Strong organizational skills

Proficient in Microsoft applications

Education

Bachelor's degree in business, preferably accounting or finance

Tools

Microsoft Office

Job description

Job Description

It’s about crafting relationships that last generations

Job Description

It’s about crafting relationships that last generationsAre you a natural problem-solver who’s committed to providing next-level customer experiences? Are you passionate about building long-lasting relationships, both internally and externally? Do you have a background in business, accounting, or finance? If so, the Associate Relationship Manager I could be the role for you.

At Frost, it’s about more than a job. It’s about having a flourishing career where you can thrive, both in and out of work. At Frost, we’re committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you’ll become part of Frost’s over 150-year legacy of providing unparalleled banking services.

Who You Are

As an Associate Relationship Manager I, it’s about creating and fostering long-term relationships. Through interactive training, mentoring from successful commercial lenders, and hands‑on administration of customer portfolios, you will achieve valuable analytical skills, sales experience, and an understanding of Frost’s relationship management process and culture. Our associate relationship managers are adaptable, inquisitive and strive to create and build relationships with our customers, that last a lifetime.

What You’ll Do

• Attend Financial Services University (FSU). FSU is a comprehensive hands‑on formal credit training program focusing on financial analysis training, learning the best use of lending systems, and understanding Frost culture
• Develop loan packages and make recommendations by analyzing size, structure, and conducting approval assessments
• Become familiar with your clients and their business to understand and act on their needs
• Achieve monthly call and product sales goals set by the sales coach
• Report weekly activity and marketing results to the sales coach of business banking
• Manage and support loan commitments with accuracy and efficiency
• Champion Frost’s philosophy and core values in the work you do by caring for your clients, having a willingness to do more than you’re asked because it’s the right thing to do, and doing so with excellence
• Process referrals from the financial center relationship managers and other areas of the bank for small business products, including loans, depository accounts, trusts, and cash management services
• Support specific financial centers’ defined geographic areas, specific census tracts, and customer relationships once products are sold and accounts are opened
• Stay up to date on bank products and services by regularly attending training classes

What You’ll Need

• Bachelor’s degree in business, preferably accounting or finance, with a minimum 2.75 GPA
• 6+ hours of accounting or equivalent graduate-level coursework
• Excellent written and verbal communication skills
• Strong organizational and time management skills
• Previous banking experience and knowledge of bank products
• Proficient in Microsoft applications
• Ability to start January 2027 or July 2027

Additional Preferred Skills

• GPA of 3.0 or better in your major
• Undergraduate or graduate coursework emphasizing financial statement analysis
• 9+ hours of Accounting, including Intermediate Accounting I, or equivalent graduate level Accounting

Frost Benefits

At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes:

• Medical, dental, vision, long-term disability, and life insurance
• 401(k) matching
• Generous holiday and paid time off schedule
• Tuition reimbursement
• Extensive health and wellness programs, including our Employee Assistance Program
• Referral bonus program + more!

Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being part of something bigger.