Associate Registrar

Colorado Community College System (CCCS); Lakewood (CO); On-site; USD 67,000 - 73,000; Full time

Benefits offered by this job

Health benefits

Retirement plans

Paid time off

Job summary

Red Rocks Community College is seeking an Associate Registrar to plan, organize, and evaluate daily operations of the RRCC Student Records department. The role administers the COF process and tuition classification, runs daily COF reports, and supervises four full-time staff to ensure accurate student records and compliance with laws and college policies.

Responsibilities include processing transcripts, grade changes, residency determinations, and FERPA governance while maintaining excellent

Qualifications

• Bachelor’s degree OR equivalent combination of education and/or relevant experience.
• Three years’ relevant experience.
• Supervision or leadership experience.

Responsibilities

• Plan, organize, and evaluate daily operations of the Student Records department.
• Administer the COF process and tuition classification for tuition purposes.
• Supervise four full-time staff members and ensure compliance with policies and regulations.
• Process transcripts, grades, evaluations, overrides, residency classifications, and related student records.
• Provide excellent customer service to students and staff within federal, state, and institutional guidelines.

Skills

Campus presence

Microsoft Office

Written communication

Verbal communication

Patience

Diversity relations

Education

Bachelor's degree or equivalent

3 years relevant experience

Supervision/leadership experience

Tools

Microsoft Office

Job description

Title: Associate Registrar

Position Type: Professional Tech Full time

College: Red Rocks Community College

Division: Student Affairs

Department: RRCC Student Records

Campus: RRCC Lakewood Campus

Location: Lakewood

Salary Range:$66,733 - $73,105

Who We Are:

Red Rocks Community College exemplifies extraordinary. We are dedicated to our Vision and Mission, which promote student achievement, staff empowerment, and community engagement. We live our values: Learning, Collaboration, Community, Belonging, and Empowerment.

RRCC seeks applicants who understand and have first-hand experience working with diverse populations, which may include but are not limited to, historically marginalized populations such as people of color, LGBTQ+ community members, veterans, first generation graduates, and people with disabilities.

Job Summary:

The Student Records department is responsible to provide effective coordination, processing and maintenance of many student processes and procedures. This unit processes transcripts, grades, transcript evaluations, prerequisite overrides, the College Opportunity Fund processing, No Show reporting, demographic changes to name and social security numbers, correcting duplicate student accounts, residency classification for tuition purposes, coordinates the graduation process and prints diplomas. This department is a source for FERPA guidelines and processing legal requests for student information. This department is responsible for data corrections and state reporting, along with reporting to the Western Undergraduate Exchange (WUE) and The National Student Clearinghouse. This unit is expected to provide excellent customer service to students and staff within the boundaries of federal, state, and institutional policies and procedure.

The Associate Registrar is responsible for planning, organizing, and evaluating the daily operations of the Student Records department, ensuring compliance with college, state, CCCS, and federal laws, policies, and regulations. This position is responsible for administering the COF process and tuition classification for tuition purposes. This position runs daily reports to upload and process COF and contacts students to complete the COF process and resolves related issues. This position is responsible for applying tuition classification law when processing residency petitions and applications. This position is responsible for the supervision of four full-time staff members each performing duties critical to the Student Records office and Registrar functions.

Required Knowledge, Skills & Abilities

• Ability to work from campus (primarily our Lakewood campus with occasional hours at the Arvada campus).
• Proficient in Microsoft Office with the ability to maintain databases and generate reports. Accuracy and attention to detail.
• Strong written and verbal communication skills.
• High degree of patience.
• Ability to professionally represent the college.
• Ability to relate to a diverse applicant/student population.

Required Qualifications

• Bachelor’s degree OR equivalent combination of education and/or relevant experience.
• Three years’ relevant experience.
• Supervision or leadership experience.

Preferred Qualifications

• Experience working in diverse communities and supporting the success of individuals from racial, ethnic, and gender backgrounds that are underrepresented.
• Five (5) years of demonstrated, outstanding, customer service experience.

Physical & Cognitive Demands

The following are some of the physical and cognitive demands commonly associated with this position.

• Occasionally moves, positions, and transports files and office materials weighing up to 10 lbs.
• This is largely a sedentary role. This position operates in an office environment and constantly uses a computer, and routinely uses standard office equipment including phones, copiers, etc.
• The person in this position constantly communicates with internal and external constituents and students. Must be able to exchange accurate information in these situations.
• Cognitive demands include comparing, copying, computing, compiling, analyzing, coordinating, synthesizing, negotiating, communicating, instructing, and interpersonal skills.

Starting Salary

Starting salary range for this position is $66,733 - $73,105 annually, commensurate with education and experience. This is a full-time, FLSA-exempt position. This position has been exempted from the State Classified System.

Benefits

At RRCC, we value and uphold a commitment to a workplace that focuses on employees. In addition to rewarding and meaningful work, we offer a comprehensive selection of benefits to support our employees, including:

• Strong, flexible retirement benefits including Colorado PERA’s Defined Benefit Plan or Defined Contribution Plan. RRCC contributes 21.61% of your salary on your behalf. Supplemental retirement plans including 401(k), 403(b) and 457 plans are also available.
• Comprehensive health benefits including medical, dental, vision, life, and flexible savings benefits.
• Employee assistance services such as counseling, professional coaching, financial planning, and more, are available to you and members of your household at no cost through the Colorado State Employee Assistance Program (C-SEAP).
• Generous paid time off benefits including up to 15 hours of annual leave and 10 hours sick leave per month, 10 paid holidays per year, and up to 18 hours for academic and volunteer activities.
• Tuition assistance for employees and their eligible dependents at any community college within the Colorado Community College System or CCCOnline.
• State employees are eligible to participate in BenefitHub which offers discounts for retailers and services and other benefits resources.
• Employees may qualify for the Public Service Loan Forgiveness Program. Additional information about this program can be found on the Colorado Division of Human Resources website.

Notice to all Applicants

• Final candidate will be subject to successful completion of a background check, and, if applicable, a motor vehicle record review.
• Former employees of the Colorado Community College System, or one of its 13 colleges, who were disciplinarily terminated or resigned in lieu of termination, must disclose this information in their application material.
• Final candidates are required to submit unofficial transcripts for non-instructional positions and official transcripts for instructional positions to Human Resources within thirty (30) days of hire.
• Direct deposit of payroll is a condition of employment.
• Red Rocks Community College participates in E-Verify.
• Red Rocks Community College is a tobacco and smoke-free campus.
• All RRCC employees, except student employees, contribute to Colorado PERA at a fixed percentage of their earnings and do not contribute to Social Security.
• Finalist must be willing to make Colorado their primary workplace.
• Employees may not have a combination of overtime exempt and non-exempt positions within the System at the same time. Employees in overtime exempt positions may be eligible for additional assignments, such as teaching or other non-instructional academic work, outside of their regular position duties. Payment for additional assignments shall be in accordance with the College’s or System Office’s applicable pay schedule for similarly situated positions where the work is being performed. Work on additional assignments must be completed when the employee is not receiving regular pay for another position and are subject to all applicable workload limits.

RRCC/CCCS is an Equal Opportunity Employer

Red Rocks Community College and Colorado Community College System believes when all human qualities are regarded with dignity and respect and when everyone has access to the individualized support they need, all will have the opportunity to thrive. In all aspects of the employment process, decisions are made based on merit, competence, performance and business need without regard to sex, gender, race, color, age, creed, national or ethnic origin, ancestry, physical or mental disability, familial status, veteran or military status, pregnancy status, marital status, religion, genetic information, gender expression, gender identity, sexual orientation, or any other protected status in accordance with applicable law. Our Accommodations and Non-Discrimination policies, plus other helpful information can be found publicly at https://www.rrcc.edu/about-us/disclaimers-and-legal-notices.

We also believe in going further. At RRCC we have a focus on equity and belonging. We strive to create a community in which everyone feels respected and valued for their unique talents and contributions, and where people from all backgrounds are able to achieve their goals. Red Rocks Community College acknowledges that inclusion and equity are multifaceted and complex concepts, and that our efforts in these areas will require innovation, intention, and an institutional commitment to these principles, across our entire college community.

Red Rocks Community College is an emerging Hispanic Serving Institution (HSI). As we move toward full HSI status, we are focused on servingness and are committed to creating a learning environment where equity is expected and our Latinx students thrive.

For information regarding Red Rocks Community College Security, including Clery Act/Crime Statistics for the campuses and surrounding area, please see the https://www.rrcc.edu/about-us/disclaimers-and-legal-notices.