Associate, R&D Technical Support

West Pharmaceutical Services, Inc; Exton (PA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Generous PTO

Tuition assistance

Leadership development programs

Skill-certification initiatives

Global career opportunities

Diversity & inclusion

Job summary

West Pharmaceutical Services, Inc. in Exton, PA, is seeking an Associate, R&D Technical Support to join the Laboratory team onsite five days a week across Exton and Radnor locations. The role supports warehouse operations, site maintenance, and product testing for life cycle management and safety.

The ideal candidate has a High School Diploma and 3+ years in manufacturing, with experience in electronics and mechanical equipment, plus proficiency in Microsoft Office and SAP.

Qualifications

• High School Diploma required.
• Associate's Degree in Chemistry/Biology/Engineering preferred.
• 3+ years in manufacturing processing with broad exposure to molding, finishing, packaging and equipment maintenance.

Responsibilities

• Perform in-process inspections and document results.
• Coordinate maintenance and calibration of equipment.
• Process electronic transactions for inventory control and data collections.
• Provide training to other technicians as necessary.
• Perform analyses using various techniques and maintain good documentation.

Skills

Excel

Word

PowerPoint

Outlook

SAP

SOP adherence

Gage R&R

Minitab

ISO standards

Education

High School Diploma

Associate's Degree in Chemistry/Biology/Engineering

Tools

ERP systems

Job description

Select how often (in days) to receive an alert:

Title: Associate, R&D Technical Support

Location

Exton, PA, US, 19341

Department

Laboratory

Description

This is an onsite position requiring the team member to be onsite 5 days a week. No relocation is provided for this opportunity.

This role is based across our facilities in Exton and Radnor, Pennsylvania, with time regularly split between both locations.

At West, we’re a dedicated team that is connected by a purpose to improve patient lives that has been at the center of our Company for more than a century. Our story began when Herman O. West solved the problem of supplying penicillin in mass quantities to the US Government during World War 2. Through our work to deliver thousands of life-saving and life-enhancing injectable medicines to millions of patients daily, West’s indelible mark on the healthcare industry has just begun. A name started our story. How will yours help write our future?

There’s no better place to join an inclusive community of professionals with opportunities for lifelong learning, growth and development. Supported by benefit programs, we empower the physical, mental, emotional and financial health of our team members and their families.

We believe in giving back to help those in need in the communities where we live and work. And are equally committed to creating a healthier environment and planet through our sustainability efforts.

Job Summary

Engage in a variety of daily operations involving warehouses, site maintenance, and testing of products for life cycle management and sustaining West's core facility safety and security.

Essential Duties and Responsibilities

• Perform in-process inspections and create documentation as necessary.
• Coordinate/perform maintenance and calibration of equipment.
• Perform electronic transactions for inventory control, process documentation, and data collections.
• Provide training to other technicians as necessary.
• Perform analysis using various techniques including established and experimental test methods, statistical methods, and good documentation skills. #LI-AP1 #LI-ONSITE

Education

• High School Diploma required
• Associate's Degree Technical Field (Chemistry/Biology/Engineering) preferred

Work Experience

• 3+ years in manufacturing processing (prefer broad exposure and experience in molding, finishing, packaging and equipment maintenance.)
• Experience and familiarity with electronic and mechanical manufacturing equipment .
• Experience with workshop handling

Preferred Knowledge, Skills and Abilities

• Proficiency with basic computer skills inclusive of Microsoft Excel, Word, PowerPoint and Outlook.
• Proficiency with SAP or other ERP systems.
• Able to be aware of all relevant standard operating procedures as per Company policy as they are related to the position covered by this Job Description.
• Able to comply with the company’s safety and quality policies at all times.
• Knowledgeable in test method validations, specifically Gage R&R, preferred.
• Knowledge of statistics and experience using Minitab, preferred.
• Knowledge of specific ISO standards – Quality Management Systems for Medical Devices, preferred.

Travel Requirements

5%: Up to 13 business days per year

Physical Requirements

Heavy-Exerting up to 100lbs/45kg of force occasionally and/or up to 50lb/22kg of force frequently, and/or up to 20lbs/9kg of force constantly to move objects.

Additional Requirements

• Works well in a fast-paced environment, with minimal supervision and guidance.
• Track record of proven mechanical ability and troubleshooting skills is desired.
• Familiar with Microsoft Office applications (e.g. Word, Excel, PowerPoint.)
• SAP experience is a plus.

What We Offer

Community Involvement: West encourages volunteerism through its West without Borders initiative and other charitable programs that make a difference in local communities. Continuous Learning & Development: Opportunities for professional growth through training programs, tuition assistance, leadership development, and skill-certification initiatives. Generous Paid Time Off (PTO):Flexible vacation, personal, and holiday leave ensures employees can maintain a healthy work-life balance and recharge effectively. Global Career Opportunities: With facilities across North America, Europe, and Asia-Pacific, employees have opportunities for international exposure and cross-functional collaboration. Inclusive & Collaborative Culture: A global workforce that values diversity, equity, and inclusion—where all voices are heard and respected in a supportive environment. Recognition & Rewards:Performance-based bonuses, service recognition, and employee appreciation initiatives celebrate dedication and impact.

Shift

Monday through Friday.

West is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sex, gender identity, sexual orientation, age, marital status, veteran status, or disability status. If you have a special need that requires accommodation in orderto apply to West, please send an email to [e-mail] . Where permitted by law, an offer of employment with West Pharmaceutical Services, or any of its subsidiary or affiliate companies, is contingent upon the satisfactory completion of background screening.