Associate, Quality Services

Amazon.com

Arlington (VA)

On-site

USD 25,000 - 44,000

Full time

7 days ago
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Job summary

Amazon.com Services LLC in Arlington, VA is seeking an Associate, Quality Services to execute manual test instructions and report results. You will follow QA procedures, understand changes in test instructions, and ensure timely delivery of accurate test outcomes across Devices, Retail, and AWS products.

The role emphasizes adherence to processes and consistent performance against daily targets, with starting pay shown as hourly in Arlington, VA.

Qualifications

  • Knowledge of QA methodology and tools.
  • Experience prioritizing and handling multiple assignments with deadlines.

Responsibilities

  • Gain understanding of the application test procedures and how to use applicable software and tools.
  • Execute test instructions and report test results accurately and promptly.
  • Report any deviations observed.
  • Understand any changes in test instructions related to their assigned work.
  • Follow defined processes to perform assigned work.

Skills

QA methodology
Multitasking

Tools

QA tools

Job description

Job ID: 10593910 | Amazon.com Services LLC

An Associate, Quality Services owns manual execution of documented set of task instructions for a list of components or features of a product, as per the defined productivity and quality targets, agreed SLA and adhere to processes.

Key job responsibilities
  • Gain understanding of the application test procedures and how to use applicable software and tools.
  • Execute test instructions and report test results accurately and promptly.
  • Report any deviations observed.
  • Understand any changes in test instructions related to their assigned work.
  • Follow defined processes to perform assigned work.
A day in the life

Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support. An Associate, Quality Services performs manual test execution of documented task instructions. They produce accurate test results meeting daily targets, adhering to defined processes.

About the team

Quality Services (QS) organization provides testing support for Devices, Retail and AWS products. The primary objective of QS organization is to provide manual testing support.

Basic Qualifications
  • Knowledge of QA methodology and tools
  • Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines, or experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
Preferred Qualifications
  • Experience with testing consumer devices

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

The starting pay for this position is listed below. Final starting pay will be based on factors including experience, qualifications, and location. Starting Day 1 of employment, Amazon offers EAP, Mental Health Support, Medical Advice Line, 401(k) matching. Learn more about our benefits at https://hiring.amazon.com/why-amazon/benefits .

USA, VA, Arlington - 18.36 - 32.11 USD hourly

Posted: May 26, 2026 (Updated about 2 hours ago)

Posted: June 12, 2026 (Updated 8 days ago)

Posted: September 1, 2026 (Updated about 1 month ago)

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Veterans, military spouses, and people with disabilities are encouraged to apply.

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