Associate Property Manager, Multifamily

Cushman & Wakefield; San Francisco (CA); On-site; USD 76,000 - 90,000; Full time

Benefits offered by this job

120 Hours Paid Time Off annually

40 Hours Sick Time annually

2 Volunteer Days annually

12+ Company Holidays annually

Paid Parental Leave

Medical, Dental, Vision & Life insured

Company Discounts Program

LinkedIn Learning access

Employee Assistance Program

Job summary

Cushman & Wakefield is seeking an Associate Property Manager to oversee multifamily communities in San Francisco. This role focuses on keeping properties market-ready, delivering exceptional resident service, and driving leasing and revenue through strong leadership and efficient operations.

The successful candidate will supervise day-to-day operations, coordinate maintenance and capital projects, manage budgets, and ensure compliance with company standards.

Qualifications

• Bachelor’s Degree preferred; High School Diploma or GED required.
• Experience in property management or supervisory roles is expected.
• Strong communication and customer service skills are essential.

Responsibilities

• Assist the Regional Property Manager with overall operations of the building.
• Ensure smooth running of the community in a fast-paced environment.
• Oversee maintenance, capital improvements, lease administration, budgeting, forecasting and reporting.
• Provide superior customer service to residents and prospects to boost renewals and revenue.
• Complete lease/renewal paperwork to company standards.
• Lead on-site team and ensure policies are followed.
• Maintain residents’ files and foster a positive living environment.

Skills

Effective communication

Customer service

Team leadership

Office software

Budgeting & forecasting

Sales & leasing

Education

Bachelor’s Degree preferred

High School Diploma or GED required

Tools

Microsoft Office Suite

Job description

Job Title

Associate Property Manager, Multifamily

(https://careers.cushmanwakefield.com/)

Job Description Summary

Associate Property Managers are responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. Associate Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.

Job Description

ESSENTIAL JOB DUTIES:

• Assisting the Regional Property Manager with the overall operations of the building.




• Ensuring the smooth running of our community in a fast-paced environment.




• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.




• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.




• Complete lease/renewal paperwork to ensure completion to company standards.




• Track and evaluate advertising, and all client traffic.




• Leading by example, Instilling, maintaining, and modeling the Cushman & Wakefield mission to be the best national management company.




• Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.




• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.




• Maintain residents’ files in accordance with company’s standards.




• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.




• Manage and maintain all aspects of overall community budget and finances.




• Work with leasing staff to ensure that leasing/marketing goals are being met.

COMPETENCIES:

• Effective communication and customer service skills




• Computer literate, including Microsoft Office Suite and internet navigation skills




• General office, bookkeeping and sales skills and excellent oral and written communication skills




• Determine leasing opportunities of staff and work on goal setting; improving the performance of each staff member.




• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are being followed.




• Work with leasing staff to ensure that leasing/marketing goals are being met.




• Be able to manage a team




• Perform any other related duties as required or assigned.

IMPORTANT EDUCATION

• Bachelor’s Degree preferred




• High School Diploma, GED, Technical or Vocational school required

IMPORTANT EXPERIENCE

• 3+ years of Property Management experience




• 1+ years of Management experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

COMPANY BENEFITS

• 120 Hours Paid Time Off annually; prorated upon hire




• 40 Hours Sick Time annually; prorated upon hire




• 2 Volunteer Days annually to give back to causes important to you and your community




• 12+ Company Holidays annually




• Paid Parental Leave to support you and your family




• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing




• Company Discounts Program offering savings with many major retailers and service providers




• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth




• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements.

The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidate’s experience and qualifications.

The company will not pay less than minimum wage for this role.

The compensation for the position is: $36.77 - $43.26

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email [e-mail]. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”