Associate Property Manager, Multifamily

cw; Portland (OR); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

120 Hours Paid Time Off annually; pror

40 Hours Sick Time annually; prorated

2 Volunteer Days annually

12+ Company Holidays annually

Paid Parental Leave

Medical, Dental, Vision & Life Ins. +

Company Discounts Program

LinkedIn Learning access

Employee Assistance Program & Counse

Job summary

The Aurora is seeking an Associate Property Manager for multifamily communities in Portland, OR. You will oversee on-site operations, drive leasing goals, and coach a high-performing team to maximize property performance.

Responsibilities include budgeting, forecasting, tenant relations, and capital improvements, with a focus on delivering exceptional service and renewals while maintaining Cushman & Wakefield standards.

Qualifications

• Bachelor's degree preferred.
• 3+ years of Property Management experience.
• 1+ years of Management experience.
• Excellent communication and customer service skills.

Responsibilities

• Assist the Regional Property Manager with the overall operations of the building.
• Ensure the smooth running of our community in a fast-paced environment.
• Oversee all operations including maintenance, budgeting, forecasting, reporting, leases, and marketing.
• Provide superior customer service to residents to enhance satisfaction and renewals.
• Complete lease/renewal paperwork to company standards.
• Lead on-site team and ensure Cushman & Wakefield policies are followed.

Skills

Effective communication

Customer service

Microsoft Office

Team leadership

Budgeting skills

Problem solving

Education

Bachelor's degree preferred

High School Diploma or equivalent

Tools

Bookkeeping

Sales skills

Microsoft Excel

CRM software

Job description

Associate Property Manager, Multifamily

The Aurora (https://www.livetheaurora.com/)

Job Description Summary

Associate Property Managers are responsible for maintaining our communities to a market-ready standard, ensuring a high level of service at all times. Associate Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.

Job Description

• Assisting the Regional Property Manager with the overall operations of the building.
• Ensuring the smooth running of our community in a fast-paced environment.
• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure completion to company standards.
• Track and evaluate advertising, and all client traffic.
• Leading by example, Instilling, maintaining, and modeling the Cushman & Wakefield mission to be the best national management company.
• Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Maintain residents' files in accordance with company's standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

Competencies

• Effective communication and customer service skills
• Computer literate, including Microsoft Office Suite and internet navigation skills
• General office, bookkeeping and sales skills and excellent oral and written communication skills
• Determine leasing opportunities of staff and work on goal setting; improving the performance of each staff member.
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are being followed.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Be able to manage a team
• Perform any other related duties as required or assigned.

Important Education

• Bachelor's Degree preferred
• High School Diploma, GED, Technical or Vocational school required

Important Experience

• 3+ years of Property Management experience
• 1+ years of Management experience

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to stand and walk for extended or continuous periods of time. They must be able to ascend and descend staircases, ladders, and/or step stools and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly operate office machinery.

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

Company Benefits

• 120 Hours Paid Time Off annually; prorated upon hire
• 40 Hours Sick Time annually; prorated upon hire
• 2 Volunteer Days annually to give back to causes important to you and your community
• 12+ Company Holidays annually
• Paid Parental Leave to support you and your family
• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing
• Company Discounts Program offering savings with many major retailers and service providers
• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth
• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them

Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disabil