Associate Property Manager, Multifamily

cw; Charlotte (NC); On-site; USD 60,000 - 76,000; Full time

Benefits offered by this job

Paid Time Off

Sick Time

Volunteer Days

Company Holidays

Parental Leave

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Discount Program

LinkedIn Learning

Employee Assistance Program

Job summary

Cushman & Wakefield is seeking an Associate Property Manager for a Multifamily community in Charlotte, NC. The role entails supporting the Regional Property Manager and leading the on-site team to ensure market-ready operations and excellent resident service.

The successful candidate will oversee budgeting, lease administration, marketing, and renewals while maintaining strong communication with residents and stakeholders.

Qualifications

• Bachelor's degree preferred or equivalent experience in property management.
• Strong communication and customer service skills are required.
• Experience coordinating leasing, marketing, and maintenance in multifamily properties.

Responsibilities

• Assist Regional Property Manager with overall operations.
• Ensure smooth functioning of the community in a fast-paced environment.
• Oversee maintenance, budgeting, forecasting, lease administration, and renewals.
• Provide superior service to residents and prospects to boost satisfaction and renewals.
• Complete lease paperwork to company standards and track advertising effectiveness.
• Supervise on-site team and coach staff; hire as needed.
• Maintain resident files and positive living environment.
• Manage community budget and finances; work with leasing staff on goals.

Skills

Communication skills

Microsoft Office

Customer service

Team management

Leasing knowledge

Staff supervision

Education

Bachelor's degree preferred

High School Diploma / GED / Vocational

Job description

Associate Property Manager, Multifamily

(https://careers.cushmanwakefield.com/)

Job Description Summary

Associate Property Managers are responsible for maintaining our communities to a market ready standard, ensuring high level of service at all times. Associate Property Managers are also responsible for building and motivating high performing teams to maximize the performance of the property.

Job Description

ESSENTIAL JOB DUTIES:

• Assisting the Regional Property Manager with the overall operations of the building.
• Ensuring the smooth running of our community in a fast-paced environment.
• Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.
• Providing superior customer service and communication to our residents and prospects to enhance customer satisfaction and increase renewals, revenue, reputation, and profitability.
• Complete lease/renewal paperwork to ensure completion to completion to company standards.
• Track and evaluate advertising, and all client traffic.
• Leading by example, Instilling, maintaining, and modeling the Cushman & Wakefield mission to be the best national management company.
• Supervise day-to-day operations of entire on-site team, ensuring that all Cushman & Wakefield policies and procedures are being followed.
• Maintain effective on-site staff through interviewing, hiring, and coaching team as necessary.
• Maintain residents' files in accordance with company's standards.
• Maintain a positive living environment for community residents through prompt conflict resolution and consistent follow-up.
• Manage and maintain all aspects of overall community budget and finances.
• Work with leasing staff to ensure that leasing/marketing goals are being met.

COMPETENCIES:

• Effective communication and customer service skills
• Computer literate, including Microsoft Office Suite and internet navigation skills
• General office, bookkeeping and sales skills and excellent oral and written communication skills
• Determine leasing opportunities of staff and work on goal setting; improving the performance of each staff member.
• Supervise day-to-day operations of team, ensuring that all C&W policies and procedures are being followed.
• Work with leasing staff to ensure that leasing/marketing goals are being met.
• Be able to manage a team
• Perform any other related duties as required or assigned.

IMPORTANT EDUCATION

• Bachelor's Degree preferred
• High School Diploma, GED, Technical or Vocational school required

IMPORTANT EXPERIENCE

• 3+ years of Property Management experience
• 1+ years of Management experience

WORK ENVIRONMENT

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Regularly required to travel outside between properties in varying weather conditions.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee may need to travel from floor to floor, climb stairs, and may be required to travel outside between buildings in varying outdoor weather conditions. The employee may also be regularly required to remain in a stationary position (sit or stand) for 85% of the time; regularly use hands to operate office machinery and regularly required to walk, talk, and hear.

OTHER DUTIES

This job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.

COMPANY BENEFITS

• 120 Hours Paid Time Off annually; prorated upon hire
• 40 Hours Sick Time annually; prorated upon hire
• 2 Volunteer Days annually to give back to causes important to you and your community
• 12+ Company Holidays annually
• Paid Parental Leave to support you and your family
• Medical, Dental, Vision & Life Insurance, along with supplementary benefit options, including pet insurance, pre-tax spending accounts, and early access to pay, to support your health and wellbeing
• Company Discounts Program offering savings with many major retailers and service providers
• Personal & Professional Development Resources, including access to LinkedIn Learning, for continued learning and growth
• Employee Assistance Program & Counseling Services offering confidential guidance and resources when you need them
• Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs