Associate - Production FT (Bandera) (35407)

Goodwill San Antonio; San Antonio (TX); On-site; USD 18,000 - 25,000; Full time

Job summary

Goodwill San Antonio is seeking a Production Associate for Bandera/1604 - 11722 Quincy Lee Dr, San Antonio, TX 78250. This full-time position loads and unloads donated goods, sorts textiles, and distributes items for processing or storage, with flexible day/evening shifts.

Greet donors and customers, issue receipts, manage stock, and help keep aisles and work areas clean and safe. A minimum 6 months to 1 year in retail customer service is preferred; some lifting and driving duties may apply.

Qualifications

• 6 months to 1 year in a retail customer service environment.
• Ability to bend, lift, and move continuously during the day.
• Two-person lifting of some heavy objects may be required.
• Good verbal communication and ability to work as a team.
• Must meet the physical requirements of the position.
• If driving is required, valid driver’s license and auto insurance may be needed.

Responsibilities

• Provide excellent customer service to donors and customers at the donation station.
• Load, unload and move donated goods with a hand truck onto or from pallets and shelves.
• Supply teammates with materials and restock supplies as needed.
• Sort and price donated items and monitor production levels.
• Keep work areas clean, safe, and organized and report hazards.
• Adhere to loss prevention and inventory procedures and maintain reliable attendance.
• Assist in reporting theft, fraud or unethical behavior to a supervisor.

Skills

Customer service

Teamwork

Communication

Job description

Job Details

• Location: Bandera/1604 - 11722 Quincy Lee Dr - San Antonio, TX 78250
• Position Type: Full Time
• Education Level: None
• Salary Range: $15.62 - $15.62 Hourly
• Travel Percentage: Various Goodwill locations
• Job Shift: Varies - Days/Nights/Weekends/Holidays
• Job Category: Retail
• Work for GOOD at Goodwill

Qualifications: POSITION SUMMARY

The Production Associate is responsible for loading and unloading donated goods using a hand truck (dolly), sorting textiles at a sufficient pace, distributing donated goods for processing and shipping or future storage, performing basic record keeping functions and other basic retail operations duties as assigned.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Provide exceptional customer service to donors and customers by greeting and accepting donations at donation station. Issue donor receipt in friendly and courteous manner. Handle and sort donated goods into appropriate containers.
• Load, unload and move donated goods, materials, including furniture using a hand truck onto or from pallets, racks or shelves to maintain workflow of production cycle and to distribute donated materials.
• Supply Team Members with materials, boxes, barrels, containers, etc. by walking stations to identify and restock supplies.
• Sorting and pricing of donated items, garments and hard lines with limited supervision; monitoring and recording production levels. Tagging, rotating and placing products on shelves per guidelines.
• Keep aisles free from debris, remove obstructions from production and sales floors. Ensure work areas and facilities remain clean and organized. Inform Team Leader or Manager of possible safety hazards.
• Keep work area clean by sweeping, emptying trash cans and disposing of trash in appropriate containers.
• Maintain good housekeeping standards.
• Adhere to Loss Prevention and inventory control and compliance procedures.
• Maintain regular, dependable attendance and punctuality.
• Provide excellent customer service by greeting, assisting, and responding to questions and/or concerns in a positive, professional, and friendly manner.
• Assist in safeguarding Goodwill team members and property from harm, damage or theft. Comply with the Ethics Policy by immediately reporting any observed or suspected theft, fraud, violence, or any unethical or inappropriate behavior to a supervisor, human resources, or the Ethics Hotline.

REQUIREMENTS

• Minimum 6 months to 1 year minimum experience working successfully in retail customer service oriented environment.
• Ability to bend, lift, grasp and move continuously through the day.
• Two-person lifting of some heavy objects may be required
• Good verbal communication skills with ability to effectively work as a team to achieve mission goals
• Must be able to meet the physical requirements of the position.
• For positions that require driving, must maintain a valid driver’s license and automobile insurance coverage, and be able to travel as needed if you drive your vehicle during company business.

To learn more about Goodwill San Antonio and to view available positions visit: www.goodwillsa.org.

Equal Opportunity Employer/Veterans/Disabled