Associate Production Coordinator, Online Infrastructure

Rockstar; New York (NY); On-site; USD 60,000 - 73,000; Full time

Job summary

Join a forward-thinking company where you can contribute to large-scale creative projects in a dynamic and inclusive environment. This full-time role focuses on managing project workflows, facilitating team collaboration, and ensuring successful delivery of tasks. You will work alongside talented professionals, leveraging your organizational skills and project management experience to drive projects forward. With a commitment to equal opportunity and respect, this innovative firm offers a supportive workplace where your contributions will make a significant impact. If you are passionate about project management and eager to grow, this is the perfect opportunity for you.

Qualifications

• Minimum 1 year of experience in a production or project management role.
• Experience working with globally distributed teams.

Responsibilities

• Creating, assigning, and tracking work tickets.
• Leading sprint rituals and planning future sprints.
• Reporting metrics and KPIs to team leads and stakeholders.

Skills

Self-motivating attitude

Organizational skills

Verbal communication

Written communication

Problem-solving

Ability to mediate conflict

Curiosity and enthusiasm

Education

BA/BS degree or equivalent experience

Tools

Microsoft Office

Jira

Confluence

Monday

Job description

At Rockstar Games, we create world-class entertainment experiences.

Become part of a team working on some of the most rewarding, large-scale creative projects to be found in any entertainment medium - all within an inclusive, highly motivated environment where you can learn and collaborate with some of the most talented people in the industry.

This is a full-time, in-office position based out of Rockstar's NYC headquarters in Downtown Manhattan.

WHAT WE DO

Online Services Infrastructure Operations is a highly cross-functional group that is involved with:

• Building and maintaining infrastructure to ensure uptime, reliability, and scalability.
• Ensuring code is compiled, packaged, and delivered quickly, safely, and reliably.
• Building the groundwork for our developers to create on.

RESPONSIBILITIES

• Creating, assigning, and tracking work tickets.
• Leading sprint rituals.
• Proactively planning future sprints and resolving blockers in advance.
• Understanding , identifying and communicating task requirements and dependencies.
• Facilitating task prioritization and optimizing value delivery.
• Reporting metrics and KPIs to team leads and stakeholders.
• Facilitating project planning by gathering and breaking down requirements into an actionable plan.
• Managing project scope and timelines.
• Holding project kickoff meetings to drive awareness and alignment.
• Facilitate and drive consensus as needed.
• Reporting project health and status to team leads and stakeholders.
• Proactively monitor projects and identify and remediate risks.

QUALIFICATIONS

• Minimum 1 year of experience in a production or project management role or related fields.
• Experience working with globally distributed teams.
• Experience with Microsoft Office, Jira, Confluence, Monday and/or other project tracking software.
• Foundational understanding of Agile project management methodologies.

SKILLS

• Self-motivating attitude with an eagerness to take ownership and solve any problem.
• Exceptional organizational skills with a strong attention to detail.
• Strong verbal and written communication skills that can be tailored to different audiences.
• Ability to quickly absorb, understand , organize, and communicate the “big picture."
• Ability to mediate and de-escalate conflict.
• Comfortability in ambiguous situations.
• Curiosity and enthusiasm to learn and grow.
• Humility, patience, willingness to actively listen.
• Ability to foster an environment that values both accountability and failing fast.

PLUSES

Please note that these are desirable skills and are not required to apply for the position.

• BA/BS degree or equivalent practical experience.
• Certifications such as PMP, PMI-ACP, CSM, CSPO.
• Familiarity with basic Windows, Linux and Networking concepts.
• Familiarity with release engineering concepts.
• Experience in Customer Service or similar customer facing roles, better if technical.
• A love of video games including Rockstar’s titles.

HOW TO APPLY

Please apply with a resume and cover letter demonstrating how you meet the skills above. If we would like to move forward with your application, a Rockstar recruiter will reach out to you to explain next steps and guide you through the process.

Rockstar is committed to creating a work environment that promotes equal opportunity, dignity and respect. In line with this commitment, Rockstar will provide reasonable accommodations to qualified job applicants with disabilities during the recruitment process in order for such applicants to be considered for the position for which they are applying, as well as to qualified employees to enable them to perform the essential functions of their roles. If you need more information about Rockstar’s reasonable accommodation policies or process, or need to request an accommodation, please contact the Human Resources Department.

If you’ve got the right skills for the job, we want to hear from you. We encourage applications from all suitable candidates regardless of age, disability, gender identity, sexual orientation, religion, belief, race, or any other protected category.

The pay range for this position in New York State (inclusive of New York City) at the start of employment is expected to be between the range below* per year. However, base pay offered is based on market location, and may vary further depending on individualized factors for job candidates, such as job-related knowledge, skills, experience, and other objective business considerations. Subject to those same considerations, the total compensation package for this position may also include other elements, including a bonus and/or equity awards, in addition to a full range of medical, financial, and/or other benefits. Details of participation in these benefit plans will be provided if an employee receives an offer of employment. If hired, employee will be in an "at-will position" and the company reserves the right to modify base salary (as well as any other discretionary payment or compensation or benefit program) at any time, including for reasons related to individual performance, company or individual department/team performance, and market factors.

*NY Base Pay Range

$60,000 — $72,500 USD