Associate Process Analyst - Quality Management

Moog Inc; Galax (VA); Hybrid; USD 72,000 - 92,000; Full time

Job summary

Join a forward-thinking company as an Associate Process Analyst in Quality Management, where you will play a crucial role in the digital transformation journey of the Aerospace & Defense sector. This position offers the opportunity to work fully remote or hybrid, collaborating with cross-functional teams to enhance quality management systems. Your expertise in quality processes will help streamline operations and ensure a smooth transition to advanced ERP solutions. If you're passionate about driving change and improving business processes, this role is perfect for you.

Benefits

Annual bonuses

Employee stock purchase plan

Open paid time off policy

Region-specific benefits

Qualifications

• 3-5 years of experience in quality processes like Nonconformance and Corrective Action.
• Strong interpersonal skills and ability to communicate across all levels.

Responsibilities

• Assist in design and implementation of ERP/MES/QMS solutions.
• Support testing and user training for successful deployment.

Skills

Quality business processes

Communication skills

Change leadership

Organizational skills

Education

Bachelor's degree in Engineering

Bachelor's degree in Information Technology

Bachelor's degree in Computer Science

Tools

Solumina

TIPQA

Job description

Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work.

Job Title:

Associate Process Analyst - Quality Management

Reporting To:

Analyst, ERP Process

Work Schedule:

Fully Remote or Hybrid if Local - Buffalo, NY

Moog, Inc.is looking for anAssociate Process Analyst - Quality Management (QM).

Moog Aerospace & Defense (A&D),which includes our Aircraft Group and Space and Defense Group, has embarked on an exciting digital transformation journey that will take us from our legacy, custom ERP / Manufacturing Execution System (MES) / Quality Management System (QMS) to SAP S/4HANA (ERP) / iBASEt Solumina (MES/QMS) solution set. This role will be working as part of the A&D Quality Management team to sustain and deploy our current S/4HANA/Solumina solution as well as continuous improvement of the solution through design, build, test, and upgrade of the ERP/MES/QMS across Moog's global A&D sites.

The purpose of this business-focused role is to assist with gathering business requirements, liaising with site based Subject Matter Experts (SME's), and deploying a tightly integrated and scalable ERP/MES/QMS solution. This individual will aid in the consolidation of site-specific quality business requirements, identify and test improved business processes, support training of system users, and sustainment efforts post go live. This role requires communication and influencing skills across Moog, especially with our Engineering and IT teams.

Additionally, this role will provide sustainable business support for Moog's legacy QMS, TIPQA software. Business support of the software will include maintaining strategic alignment of business-critical quality processes in both the legacy (TIPQA) and future-state QMS solution (Solumina) to ensure a smooth transition for Moog's quality processes.

Here's what to expect on a day-to-day basis:

• You will assist with the identification, design, implementation, and continuous improvement of new or existing solutions for the ERP/MES/QMS software. You must have technical expertise and quality business process knowledge for definition/development of the MES/QMS solution.
• Create and maintain good working relationships with the software provider/system integration partners and larger cross-workstream project team, with the ability to make decisions and escalate issues when needed.
• You will aid in analyzing and understanding business needs from an end-to-end perspective, taking into account QMS, MES, ERP, PLM and other supporting IT systems, to ensure that efficient business processes are implemented, and a digital thread established.
• Assist in sustainment of Moog's legacy quality processes in TIPQA's Audit, Nonconformance, Supplier, Corrective Action, and Receiving Inspection modules in TIPQA.
• You will support unit, functional and system integration testing of ERP/MES/QMS applications including key Operational Technology. This will include working with the team on validating the template configuration meets all known site requirements.
• Together with the Business Adoption team, support with the facilitation of testing and user training sessions to ensure end users are prepared for deployment and any remaining gaps in functionality are identified.
• Assist with QM business readiness activities in preparation for formal Go-Live and ensure it is successfully stabilized following deployment.
• Maintain documentation related to the MES/QMS Solutions, including but not limited to Process Definition Documents (PDDs), Process Flows, Test Scripts, Standard Work Documents, Training PowerPoints, and Functional Specification Documentation (FSDs).
• Schedule key meeting invitations for training and tag-ups with stakeholders.
• Perform the duties of Scrum Master to maintain User Stories and backlog.

Here's what you'll need to bring with you:

• Typically, a bachelor's degree in a technical discipline such as Engineering, Information Technology, or Computer Science, or equivalent.
• 3-5 years of hands-on experience and knowledge in Quality business processes such as Discrepancy/Nonconformance, Corrective Action, Supplier Quality, Inspection, Audit, and AS9100.
• Prior experience with Solumina's Quality functionality is desired.
• Excellent interpersonal and presentation skills, energetic, change agent and self-starter.
• Strong change leadership and facilitation skills.
• Demonstrated ability to communicate succinctly with all levels of the organization and experience in working with external consultants/organizations - both written and verbal.
• Strong organizational skills with demonstrated ability to prioritize and manage multiple tasks simultaneously.
• US Citizenship is required.

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Salary Range Transparency:

Buffalo, NY $72,000.00-$92,000.00 Annually

Salary Range Disclaimer

The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits.

This position requires access to U.S. export-controlled information.

EOE/AA Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran

Moog is an Equal Opportunity Employer, and as such affirms the right of every person to participate in all aspects of employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 844-367-5787.