Associate Principal Business Analyst, CRED Applications & Programs

Financial Industry Regulatory Authority, Inc.; Rockville (MD); Hybrid; USD 97,000 - 173,000; Full time

Benefits offered by this job

Health, dental and vision insurance

401(k) plan with company match

Paid holidays and time off

Tuition reimbursement and commuter ben

Job summary

FINRA is seeking an Associate Principal Business Analyst in the CRED Applications & Programs team in Rockville, MD. This role provides operational and functional application support through data analysis, reporting, and cross‑functional collaboration with technology teams and business stakeholders.

Responsibilities include developing and analyzing recurring and ad‑hoc reports and dashboards to inform decisions, gathering requirements, participating in regression testing, and ensuring system

Qualifications

• Bachelor’s degree in CS/IS/Business Analytics or related field preferred and a minimum of four (4) years of relevant professional experience required.
• Working knowledge of SQL, including query review and minor modifications.
• Strong analytical and problem‑solving skills with experience investigating data and system issues.
• Experience developing and analyzing reports, dashboards, and operational metrics.
• Ability to gather, document, and validate business and functional requirements.
• Experience supporting applications, including testing, issue resolution, and production support.

Responsibilities

• Develops, maintains, and analyzes recurring operational, service‑level, and ad‑hoc reports and visualizations to monitor program performance and inform business decision‑making.
• Serves as a liaison between business users, technology teams, vendors, and internal stakeholders to facilitate issue resolution, operational support, and the advancement of business initiatives.
• Gathers, documents, and validates business and functional requirements to ensure project deliverables align with end‑user needs and organizational objectives.
• Participates in regression testing and post‑deployment validation for all application releases, and monitors system dashboards and application monitoring tools to identify, triage, and elevate issues to management as appropriate.
• Provides advanced support for complex operational issues escalated by the FINRA Support Center by resolving and documenting cases, incidents, and inquiries, investigating data discrepancies, and reviewing system performance to support application stability and operational effectiveness.
• Maintains user entitlements and access data for applicable applications, conducts periodic entitlement audits to ensure compliance and data integrity, and supports Information and Records Management activities in accordance with organizational policies and procedures.
• Demonstrates FINRA’s values. Collaborates, both in‑person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Skills

SQL

Data analysis

Reporting & dashboards

Cross-functional collaboration

Communication skills

Education

Bachelor’s in Computer Science, Information Systems, Business Analytics or related field

Job description

The Associate Principal Business Analyst in Credentialing, Registration, Education and Disclosure Regulatory (CRED) Applications & Programs team is responsible for providing operational and functional application support through data analysis, reporting, and cross‑functional collaboration. This role works closely with technology teams and business stakeholders to resolve complex issues, drive process improvements, and ensure application stability. This position is an established individual contributor who works under moderate supervision.

Essential Job Functions

• Develops, maintains, and analyzes recurring operational, service‑level, and ad‑hoc reports and visualizations to monitor program performance and inform business decision‑making.
• Serves as a liaison between business users, technology teams, vendors, and internal stakeholders to facilitate issue resolution, operational support, and the advancement of business initiatives.
• Gathers, documents, and validates business and functional requirements to ensure project deliverables align with end‑user needs and organizational objectives.
• Participates in regression testing and post‑deployment validation for all application releases, and monitors system dashboards and application monitoring tools to identify, triage, and elevate issues to management as appropriate.
• Provides advanced support for complex operational issues escalated by the FINRA Support Center by resolving and documenting cases, incidents, and inquiries, investigating data discrepancies, and reviewing system performance to support application stability and operational effectiveness.
• Maintains user entitlements and access data for applicable applications, conducts periodic entitlement audits to ensure compliance and data integrity, and supports Information and Records Management activities in accordance with organizational policies and procedures.
• Demonstrates FINRA’s values. Collaborates, both in‑person and virtually, in furtherance of FINRA’s mission of investor protection and market integrity.

Education/Experience Requirements

• Bachelor’s in Computer Science, Information Systems, Business Analytics or related field preferred and a minimum of four (4) years of relevant professional experience required.
• Working knowledge of SQL, including query review and minor modifications.
• Strong analytical and problem‑solving skills with experience investigating data and system issues.
• Experience developing and analyzing reports, dashboards, and operational metrics.
• Ability to gather, document, and validate business and functional requirements.
• Experience supporting applications, including testing, issue resolution, and production support.
• Experience with user access administration, entitlement reviews, compliance‑related processes, and information governance activities.
• Strong communication, organizational, and time‑management skills, with the ability to collaborate across teams and manage multiple priorities independently.

Working Conditions

Hybrid work environment, with defined in‑person presence requirements. Occasional travel may be required. Some extended hours may be required. For work that is performed in CO, CT, IL, PA, MA, MD, VA, WA, DC, NY, NJ, WA please refer to the chart below for the salary range for the corresponding location. FINRA complies with all state and local pay transparency laws and regulations requiring the disclosure of salary ranges for the position. In addition to location, actual compensation is based on various factors, including but not limited to the candidate’s skill set, level of experience, education, and market considerations.

• Boston, MA: $96,600 - $172,800
• Chicago, IL: $92,400 - $165,300
• Denver, CO: $83,900 - $150,300
• Jericho, NY: $96,600 - $172,800
• Jersey City, NJ: $100,800 - $180,400
• Philadelphia, PA: $92,400 - $165,300
• New York, NY: $100,800 - $180,400
• Rockville, MD: $96,600 - $172,800
• Tysons, VA: $96,600 - $172,800
• Washington, DC: $96,600 - $172,800
• Woodbridge, NJ: $96,600 - $172,800
• Connecticut State: $83,900 - $180,400
• Washington State: $83,900 - $180,400

Benefits and Compensation

• Employees may be eligible for a discretionary bonus in addition to base pay.
• Non‑exempt employees are also eligible for overtime pay in accordance with federal, state, or local law.
• As part of its dedication to employee wellness, FINRA provides comprehensive health, dental and vision insurance.
• Additional insurance includes basic life, accidental death and dismemberment, supplemental life, spouse/domestic partner and dependent life, and spouse/domestic partner and dependent accidental death and dismemberment, short‑and long‑term disability, long‑term care, business travel accident, disability and legal.
• FINRA offers immediate participation and vesting in a 401(k) plan with company match and eligibility for participation in an additional FINRA‑funded retirement contribution, tuition reimbursement, commuter benefits, and other benefits that support employee wellness, such as adoption assistance, backup family care, surrogacy benefits, employee assistance, and wellness programs.

Time Off and Paid Leave

• FINRA encourages its employees to focus on their health and wellness in many ways, including through a generous time‑off program starting at 15 days of paid time off (increasing with years of service, up to 25 days), 5 personal days, and 9 sick days, unless otherwise required by law (all pro‑rated in the first year).
• Additionally, we are proud to support our communities by providing two volunteer service days (based on full‑time schedule).
• Other paid leave includes military leave, jury duty leave, bereavement leave, voting and election official leave for federal, state or local primary and general elections, care of a family member leave (available after 90 days of employment); and childbirth and parental leave (available after 90 days of employment).
• Full‑time employees receive nine paid holidays.

Important Information

FINRA’s Code of Conduct imposes restrictions on employees’ investments and requires financial disclosures that are uniquely related to our role as a securities regulator. FINRA employees are required to disclose to FINRA all brokerage accounts that they maintain, and those in which they control trading or have a financial interest (including any trust account of which they are a trustee or beneficiary and all accounts of a spouse, domestic partner or minor child who lives with the employee) and to authorize their broker‑dealers to provide FINRA with duplicate statements for all of those accounts. All of those accounts are subject to the Code’s investment and securities account restrictions, and new employees must comply with those investment restrictions—including disposing of any security issued by a company on FINRA’s Prohibited Company List or obtaining a written waiver from their Executive Vice President—by the date they begin employment with FINRA. Employees may only maintain securities accounts that must be disclosed to FINRA at one or more securities firms that provide an electronic feed (e-feed) of data to FINRA, and must move securities accounts from other securities firms to a firm that provides an e-feed within three months of beginning employment. You can read more about these restrictions here. As standard practice, employees must also execute FINRA’s Employee Confidentiality and Invention Assignment Agreement without qualification or modification and comply with the company’s policy on nepotism. Washington state applicants: click here for required notice(s).

Equal Opportunity Employer

FINRA is an Equal Opportunity Employer. All qualified applicants receive consideration for employment without regard to any legally protected category, including race, color, age, national origin, ethnicity, religion, disability, genetic information, military or veteran status, sex, or any other status or classification protected by state or local law. FINRA strives to make our career site accessible to all users.

If you need a disability‑related accommodation for completing the application process, please contact FINRA’s Employee Relations team at 240-386-4865 or by email at [e-mail]. Please note that this process is exclusively for inquiries regarding accommodations in the application process. FINRA abides by the requirements of 41 CFR 60‑741.5(a). This regulation prohibits discrimination against qualified individuals on the basis of disability and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified individuals with disabilities. FINRA abides by the requirements of 41 CFR 60‑300.5(a). This regulation prohibits discrimination against qualified protected veterans and requires affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans.