Associate Patient Care Coordinator

UnitedHealth Group; McAllen (TX); Presencial; USD 45 847 000 - 83 097 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Comprehensive benefits package

Resumo da oferta

UnitedHealth Group is seeking an Associate Patient Care Coordinator to greet patients, assist with intake, and manage billing and records. The role supports timely appointments, accurate data entry, and compliant documentation in a fast-paced environment.

The position emphasizes patient-centric service, collaboration with care teams, and adherence to office procedures. Monday–Friday schedule from 8 AM to 5 PM with competitive hourly pay and benefits.

Qualificações

• 1+ years of customer service experience including data entry.
• Knowledge of medical office procedures and medical terminology.

Responsabilidades

• Greet patients and manage a 20-minute wait time.
• Assist patient with intake processes and document copies.
• Collect co-payments, co-insurance and deductibles; issue receipts.
• Manage cashier box and daily deposits per policy.
• Process walk-in patients and visitors.
• Answer phones and schedule appointments.
• Manage medical records; file, scan, and prepare for schedule.
• Ensure correspondence is scanned or filed promptly.
• Process medical records release requests and logs.

Conhecimentos

Customer service

Data entry

Medical office procedures

Medical terminology

Descrição da oferta de emprego

Improve the lives of others while Caring. Connecting. Growing together.

Job Description - Associate Patient Care Coordinator (2393756)

Associate Patient Care Coordinator - 2393756

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to startCaring. Connecting. Growing together.

Schedule

Monday to Friday, 8 AM -5 PM

Primary Responsibilities

• Greet patients as they arrive and manages 20-minute wait time
• Assist patient with intake processes including copying required documents
• Collect co-payments, co-insurance and deductibles and issues receipts
• Manage cashier box and daily deposits according to company policies
• Process walk-in patients and visitors
• Answer phones and schedule appointments
• Manage medical records (maintains, files / scans, prepares for schedule)
• Ensure all correspondence is scanned and / or filed in a timely manner
• Process requests for medical records release and maintains appropriate logs

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications

• High School Diploma/GED
• 1+ years of customer service experience including data entry
• Intermediate level of knowledge of medical office procedures and medical terminology
• Ability to accurately sort and file materials by alphabetic or numeric systems

Preferred Qualifications

• ICD 9 and CPT coding experience

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.

UnitedHealth Group is a registered service mark of UnitedHealth Group, Inc. The UnitedHealth Group name with the dimensional logo, as well as the dimensional logo alone, are both service marks for the UnitedHealth Group, Inc.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.