Associate Patient Care Coordinator

Jobtome; Blue Diamond (KY); In loco; USD 22.000 - 40.000; Tempo pieno

Vantaggi offerti da questo lavoro

Paid Time Off

Medical Plan options

Dental, Vision, Life & AD&D Insurance

401(k) Savings Plan

Education Reimbursement

Employee Discounts

Employee Assistance Program

Employee Referral Bonus Program

Voluntary Benefits

Descrizione del lavoro

UnitedHealth Group seeks an Associate Patient Care Coordinator to manage appointment scheduling, patient registration, and cashiering. The role requires strong customer service and administrative skills to support front-office operations across sites.

Schedule alignments, patient check-in/out, and accurate insurance data entry are essential. Responsibilities include handling calls, coordinating with back office for smooth patient flow, and resolving issues while maintaining professional service

Competenze

• High School Diploma/GED required.
• 1+ years of customer service experience.
• 1+ years of administrative support in healthcare settings.
• Basic proficiency with Microsoft Excel, Word, Outlook and PowerPoint.

Mansioni

• Schedule patient appointments and verify visit type and provider.
• Greet patients and handle check-in/check-out; update demographics and insurance in IDX.
• Collect co-pays and follow cash handling policies.
• Maintain waiting room cleanliness and manage patient flow with back office.
• Answer calls and provide front-office support; assist with coverage as needed.
• Resolve service issues and escalate to management when appropriate.

Conoscenze

Customer service

Administrative support

MS Office

Data entry

Formazione

High School Diploma

Strumenti

EMR applications

Descrizione del lavoro

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits, and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

The Associate Patient Care Coordinator reports to the Center Administrator and provides appointment scheduling, patient registration, and cashiering. This role also answers incoming calls and performs other related clerical functions, acting as a front office support function.

Schedule: Monday-Friday, 8am-5pm PST

Location: 8526 Del Webb Blvd. Las Vegas, NV. May be required to travel to other sites for coverage, depending on business need.

Primary Responsibilities:

• Schedule patient appointments, verifying correct visit type and primary care provider
• Provide exceptional service to all customers
• Responsible to greet patient and check patient in and out. Ensure demographics including insurance information are correct in IDX and update as necessary
• Collect appropriate co-pays and adhere to all cash handling policies
• Responsible for waiting room management cleanliness, communicate pertinent information to patients and ensure all patients have been assisted
• Work with back office staff to ensure smooth patient flow
• Resolve service issues and complaints, and defer to appropriate management or clinical personnel when necessary
• Assist co-workers and team members with duties when requested, to include but not limited to, floating to other areas

What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
• Medical Plan options along with participation in a Health Spending Account or a Health Saving account
• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
• 401(k) Savings Plan, Employee Stock Purchase Plan
• Education Reimbursement
• Employee Discounts
• Employee Assistance Program
• Employee Referral Bonus Program
• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma/GED
• 1+ years of experience in customer service
• 1+ years of experience providing administrative support in a healthcare, medical office, and/or health insurance environment
• Beginner level of proficiency with Microsoft Excel, Word, Outlook, and PowerPoint

Preferred Qualifications:

• 1+ years of data entry experience
• 1+ years of experience with EMR computer applications

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you’ll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $29.00 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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