Associate Operations Counsel (Remote Opportunity)

First American; Philadelphia (Philadelphia County); Remote; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401k program

Paid time off (PTO)

Job summary

First American is seeking an Associate Operations Counsel to provide in-house legal and regulatory guidance on mortgage servicing and origination. You will draft contracts, policies, and forms and advise operations teams while staying compliant with applicable laws.

The role requires a US law degree, active bar admission, and experience with RESPA and TILA. You will collaborate with product, technology, and compliance to address servicing documentation questions and regulatory changes.

Qualifications

• Law Degree required.
• Admitted to practice law in the US.
• Experience with residential mortgage servicing regulations, compliance, and documentation.
• Familiarity with Regulation X (RESPA) and Regulation Z (TILA).
• Ability to interpret complex regulatory requirements and translate them into practical documentation.

Responsibilities

• Provide timely, high-quality legal counsel to mortgage servicing and origination teams.
• Draft contracts, policies, and product forms to ensure regulatory compliance.
• Research and interpret federal and state mortgage servicing laws and investor requirements.
• Monitor regulatory changes and advise on impact to documents and processes.
• Collaborate with internal teams to address servicing documentation questions.

Skills

Regulatory interpretation

Legal research

Communication skills

Team collaboration

Education

Law degree

Tools

Microsoft Office

Job description

They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists.

Associate Operations Counsel provides in-house legal and regulatory advice relative to topics affecting the mortgage servicing and origination industry, particularly around mortgage servicing document requirements; provides legal counsel to operational teams; drafts contracts, policies and product forms; occasionally interfaces with regulatory authorities and reports to management on changes in applicable law and regulatory trends in the industry.

Responsibilities

• Facilitate the business objectives of the Division(s) supported and Company by providing timely and effective legal support while minimizing potential legal exposure and risk.
• Provide practical, timely, and high-quality legal counsel and guidance to the Company divisions and departments supported, with a primary focus on mortgage servicing documentation and regulatory compliance.
• Research and interpret federal and state mortgage servicing laws, regulations, and investor requirements to ensure servicing documents, forms, and related processes remain compliant.
• Review, develop, and maintain mortgage servicing documents and forms, ensuring accuracy and compliance with applicable regulatory and investor requirements.
• Monitor legislative and regulatory changes and evaluate their potential impact on mortgage servicing documents, systems, and business processes.
• Partner with internal operations, product, technology, and compliance teams to address servicing documentation questions, support product enhancements, and implement regulatory changes.
• Work with clients' legal and compliance contacts to research and resolve mortgage servicing-related questions and concerns.

Qualifications

• Law Degree required.
• Admitted to practice law in the US.
• Licensed to practice law, in good standing.
• Direct experience with residential mortgage servicing regulations, compliance, and documentation.
• Working knowledge of Regulation X (RESPA), Regulation Z (TILA), and applicable federal and state mortgage servicing requirements.
• Experience researching, reviewing, or developing mortgage servicing documents, forms, and borrower communications.
• Familiarity with government agency and investor requirements affecting mortgage servicing.
• Ability to interpret complex regulatory requirements and translate them into practical documentation, system, or operational solutions.
• Comfortable performing detailed, hands-on legal research and documentation review while working independently and collaboratively with business teams.
• Developed legal research, written and verbal communication skills.
• Proficiency with Microsoft Office products.

First American will consider for employment all qualified applicants, including those with arrest or conviction records, in a manner consistent with the requirements of applicable state and local laws (e.g., First American reasonably believes that a criminal history may have a direct, adverse and negative relationship with the following material job duties for this position potentially resulting in the withdrawal of the conditional offer of employment: handling of confidential, proprietary or trade secret information belonging to First American or its customers, administrating or facilitating financial transactions, and the ability to meet customer-imposed criminal history requirements.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.