Associate - Monarch Group - Lakewood, CA

Thrivent; Lakewood (CA); On-site; USD 80,000 - 110,000; Full time

Benefits offered by this job

Simple IRA with 3% employer match

Earned Paid Time Off

Sick Pay

Job summary

Thrivent Financial and Monarch Group seek an Associate to provide high-quality client service, process transactions, and support the advisor in growth of client relationships.

The role offers licensing support, regulatory compliance, and opportunities for professional development within a client‑centered financial services practice.

Qualifications

• 2+ years experience supporting client service and transactions in financial services or advisory practice preferred.
• California Life and Health Insurance License is required.
• FINRA registrations (Series 7 and 66 or 63/65) are required or pursued.

Responsibilities

• Prepare forms, process transactions and trades, and coordinate service requests.
• Provide professional client communication and follow-up on outstanding items.
• Assist with practice operations and client records management.
• Research client inquiries and assist with meeting prep and post-meeting follow-up.
• Prepare, process, and submit applications and service documents.

Skills

Client service

Communication

Time management

Attention to detail

Problem solving

Adaptability

Team collaboration

Discretion with sensitive information

Client relationships

Multi-tasking

Education

California Life and Health Insurance License

FINRA Series 7

FINRA Series 66 (or 63/65)

High School Diploma

Tools

Wealthscape

Microsoft Office

Job description

Meaningful work. Rewarding career.

Thrivent Financial is a faith based, not for profit financial services organization serving approximately 2.6 million clients nationwide. As the nation’s largest fraternal benefit society, Thrivent exists to help people thrive—through financial solutions, community engagement, and support of Christian and nonprofit organizations.

Monarch Group is an independent financial services practice of Thrivent Financial. We take a comprehensive, client centered approach to helping individuals and families achieve multiple financial goals. Wealth Advisor Benjamin Koehlinger works closely with clients to analyze their current financial situation, develop in depth plans, and implement integrated financial strategies.

The Associate provides high‑quality client service and advice, as well as operational support to Benjamin Koehlinger and the Monarch Group. This role serves as the primary contact for assigned developing and emerging client relationships, while also supporting the advisor’s established and growth client base. Responsibilities are approximately evenly split between these two areas.

The Associate contributes to the firm’s long‑term growth by delivering consistent, compliant, and detail‑oriented service and advice, and by independently executing client requests, transactions, and day‑to‑day practice operations within established firm processes and licensing guidelines. The ideal candidate is highly organized, client‑focused, and professional, with strong communication, time‑management, and problem‑solving skills. This position offers opportunities for professional growth, including support for required licensing and ongoing development.

This position is employed by and reports directly to Benjamin R. Koehlinger.

Associate Position Responsibilities

• Support client service needs by preparing forms, processing transactions and trades, and coordinating service requests.
• Provide responsive and professional client communication, including scheduling coordination, account maintenance support, and follow‑up on outstanding items.
• Assist with practice operations, including calendar management, mail processing, client communications, and maintaining accurate client records.
• Research client inquiries and assist with meeting preparation and post‑meeting follow‑up, including notes organization.
• Prepare, process, and submit paper and electronic applications, service documents, and account updates.
• Run product illustrations and support proposal and presentation preparation.
• Communicate professionally and effectively with clients, the practice team, Thrivent home office partners, and third‑party providers.
• Maintain accurate and timely documentation of client interactions, transactions, and service activity.
• Adhere to established workflows, service standards, and compliance requirements.
• Perform additional administrative duties or special projects as assigned, based on business needs and level of experience.
• Conduct client interactions and advice‑related activities in alignment with licensing and supervisory guidelines.

Position Qualifications & Competencies

• Ability to work independently with minimal supervision following training.
• Demonstrated collaboration through proactive communication and contribution to team objectives.
• Strong organizational skills with exceptional attention to detail and task follow‑through.
• Professional, clear, and concise written and verbal communication skills.
• Ability to manage multiple priorities, deadlines, and communication channels simultaneously.
• Strong analytical, problem‑solving, and decision‑making capabilities.
• Effective time‑management skills, including the ability to prioritize work and manage frequent interruptions.
• Commitment to delivering an excellent client experience while minimizing client effort.
• Client‑focused mindset with the ability to build and support long‑term client relationships.
• Proven ability to handle sensitive and confidential information with discretion and integrity.
• Familiarity with financial services terminology and advisory practice environments.
• Flexibility and adaptability in response to changing priorities, procedures, and business needs.
• Functional proficiency with technology, systems, and office tools used in a financial services environment, with the ability to quickly learn new platforms and firm‑specific tools.

Experience & Education

• Prior experience supporting client service and transactions in financial services or advisory practice (2+ years preferred).
• High school diploma required; additional education in a financial services‑related field preferred.
• California Life and Health Insurance License.
• FINRA registration: Series 7.
• FINRA registration: Series 66, or 63 and 65.

Compensation And Benefits

• Total Compensation: $80,000 - $110,000 (based on experience and performance)
• Simple IRA with 3% employer match
• Earned Paid Time Off
• Sick Pay

Compliance and Regulatory

As part of the Monarch Group recruiting and hiring process, background verification is required. Fingerprints will be submitted to the Federal Bureau of Investigation for review against nationwide fingerprint records. All individuals with access to Wealthscape are deemed Access Persons and are subject to the firm’s Code of Ethics, including requirements that outside brokerage accounts be maintained at firms designated by TIMI.

Pay Transparency

Thrivent provides Equal Employment Opportunity (EEO) without regard to race, religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected by applicable local, state, or federal law. This policy applies to all employees and job applicants.

Thrivent is committed to providing reasonable accommodation to individuals with disabilities. If you need a reasonable accommodation, please let us know by sending an email to [e-mail] or call 800-847-4836 and request Human Resources.