Associate Market Manager

Expedia Group; Boston (MA); Hybrid; USD 78,000 - 109,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Travel discounts

Job summary

Expedia Group Associate Market Manager role based in Boston focuses on coaching and supporting partners to grow on Expedia Group’s platform. You will build relationships, identify opportunities, and advance commercial conversations with partner accounts in a mostly in-office hybrid schedule—three days in the Boston office and one week in market per quarter.

You will learn contract terms and negotiation processes while developing your commercial capabilities in a dynamic travel tech environment.

Qualifications

• 0–2 years of relevant experience.
• Bachelor’s degree or equivalent experience.
• Proficient communicator who can build rapport and share information clearly.
• Develop knowledge of sales techniques and commercial conversations.
• Some account management experience is preferred.
• Comfort learning from data, partner interactions, and business context to identify opportunities.
• Interested in contracts, negotiation, and partner success.

Responsibilities

• Begin developing relationships with partners or their account teams, including key buyers and decision-makers.
• Assist in creating opportunities to grow partner accounts.
• Develop understanding of partner business issues through internal channels.
• Recommend products, services, and insights to meet partner needs.
• Complete basic account plans outlining tactics to acquire and maintain business.
• Build understanding of how the department operates within the organization.
• Develop awareness of policies, trends, and competitor information.

Skills

0–2 years experience

Bachelor’s degree

Proficient communicator

Sales concepts

Account management (nice to have)

Education

Bachelor's degree or equivalent

Job description

Expedia Group brands power global travel for everyone, everywhere. We design cutting-edge tech to make travel smoother and more memorable, and we create groundbreaking solutions for our partners. Our diverse, vibrant, and welcoming community is essential in driving our success.

Why Join Us?

To shape the future of travel, people must come first. Guided by our Values and Leadership Agreements, we foster an open culture where everyone belongs, differences are celebrated and know that when one of us wins, we all win.

We provide a full benefits package, including exciting travel perks, generous time‑off, parental leave, a flexible work model (with some pretty cool offices), and career development resources, all to fuel our employees' passion for travel and ensure a rewarding career journey. We’re building a more open world. Join us.

Associate Market Manager

Introduction to the Team

Expedia Group B2B connects partners across the travel industry to our leading technology, supply, and services - helping them deliver seamless travel experiences to their customers. From airlines and hotels to financial institutions and other travel platforms, we power smarter, faster, and more impactful travel solutions through the most connected marketplace in the world.

Make an impact!

As an Associate Market Manager, you will coach and support partners to be more successful on Expedia Group’s platform, increasing value through comprehensive commercial conversations and day‑to‑day interactions. You will begin building relationships with partners, develop your commercial and account management skills, and help partners identify opportunities to improve performance. This role will support the New Jersey seasonal markets and follows a mostly in‑office hybrid schedule of three days per week in our Boston office, with one week in market per quarter. This role is ideal for someone who is energized by relationship‑building, curious about partner success, and motivated to grow their commercial capabilities in a dynamic environment.

In This Role, You Will

• Begin developing relationships with partners or their account teams, including key buyers and decision-makers
• Assist in creating opportunities such as progress meetings and exploratory conversations to help grow partner accounts
• Develop an understanding of partner business issues through the appropriate internal channels
• Recommend products, services, and insights that meet partner needs
• Complete basic account plans that outline tactics to acquire and maintain business
• Build a basic understanding of how the department operates and how it fits into the larger organization
• Develop awareness of the policies, practices, trends, and competitor information that impact the organization and its partners
• Develop a basic understanding of the financial impact of decisions and solutions on the organization and its partners
• Guide accounts to valuable insights and present findings that can benefit both the account and the organization
• Gather data and information on potential ideas and solutions to address business needs
• Document components of a business case for change at the direction of more senior colleagues, when needed
• Develop a working knowledge of the company’s standard contract terms and conditions by reading product literature, contracts, and learning from peers
• Learn when to partner with legal resources to modify or adjust standard contract terms
• Learn the contract negotiation process and how to complete contractual arrangements
• Exchange simple information in straightforward situations to gain the support of others
• Proactively seek help from a manager when needed to address differences and ensure alignment among all parties
• Assist in conducting straightforward cost, benefit, and risk analyses of possible solutions and the implications of not reaching agreement
• Identify the key stakeholders involved in account decision-making
• Develop understanding of standard offerings and major areas of expertise
• Build a working knowledge of products, technologies, and offerings within scope of responsibility
• Develop a broad understanding of competitors’ standard products and services
• Understand the value and application of products, technologies, and offerings for accounts and the organization
• Build rapport and maintain ongoing business relationships with colleagues and external partners
• Learn about partner leaders and decision-makers through internal partner relationship management systems
• Develop a basic understanding of the partner’s industry and competitive market, using company tools to access market‑specific insights
• Attend partner meetings to better understand needs and expectations
• Learn the metrics used to assess the performance of products, services, and solutions against partner needs
• Develop key value proposition statements, case studies, and proof points to demonstrate the value of the company’s products, services, and solutions

Experience And Qualifications

• You have 0–2 years of relevant experience
• You have a Bachelor’s degree or equivalent experience
• You are a proficient communicator who can build rapport and share information clearly, tailored to different communication styles
• You are developing your knowledge of sales techniques and commercial conversations
• Some account management experience is preferred
• You are comfortable learning from data, partner interactions, and business context to identify opportunities
• You are interested in building your understanding of contracts, negotiation, and partner success

What Will Help You Succeed

• You enjoy building relationships and supporting partners in achieving stronger results
• You are curious, coachable, and motivated to grow your commercial and account management skills
• You can balance structured account support with thoughtful, partner‑focused communication
• You are comfortable learning new products, tools, and market insights and applying them in partner conversations
• You bring a collaborative mindset and know when to ask for help to move work forward
• You are motivated by helping partners see value in the platform and strengthen their partnership with Expedia Group

The total cash range (inclusive of base salary and variable incentive target) for this position in Boston is $77,500.00 to $108,500.00. Employees in this role have the potential to increase their pay up to $124,000.00, based on ongoing, demonstrated, and sustained performance in the role. Incentive plan performance above target will also earn more than the incentive target compensation amount.

Starting pay for this role will vary based on multiple factors, including location, available budget, and an individual’s knowledge, skills, and experience. Pay ranges may be modified in the future.

Benefits And Perks

Expedia Group offers benefits and perks designed to support employees and their families, including medical, dental, and vision coverage, paid time off, an Employee Assistance Program, wellness and travel reimbursement, travel discounts, and International Airlines Travel Agent Network (IATAN) membership. Learn more about life at Expedia Group at https://careers.expediagroup.com/life.

Accommodation requests

Expedia Group is committed to providing an inclusive and accessible recruiting experience. If you need an accommodation or adjustment due to a disability during the application or recruiting process, please submit a request at https://expedia.service-now.com/askeg?id=job_accommodation.

About Expedia Group

Expedia Group includes three flagship consumer brands - Expedia, Hotels.com, and Vrbo - along with a leading B2B travel business and travel advertising offerings. Across our brands and business, we help travelers explore the world with confidence and ease.

Important notice

Employment opportunities and job offers at Expedia Group will always come from Expedia Group's Talent Acquisition and hiring teams. Never share sensitive personal information unless you are confident of the recipient. Expedia Group does not extend job offers via email or messaging tools to individuals with whom we have not made prior contact. Our email domain is @expediagroup.com.

Equal Opportunity

Expedia is committed to creating an inclusive work environment with a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other characteristic protected by law. This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS) with information from each new employee's I-9 to confirm work authorization.