Associate Manager, Retail Partnerships

DoorDash High Volume; Los Angeles (CA); On-site; USD 111,000 - 163,000; Full time

Benefits offered by this job

401(k) plan with employer matching

16 weeks of paid parental leave

Wellness benefits

Commuter benefits match

Paid time off

Paid sick leave

Medical, dental and vision benefits

11 paid holidays

Disability and basic life insurance

Family-forming assistance

Mental health program

Job summary

DoorDash is seeking an Associate Manager, Retail Partnerships to build and scale enterprise partnerships in retail and logistics. You will operate at startup pace, reporting into the Senior Manager of Retail Partnerships within Merchant Business Development.

You will manage top retail and ecommerce partners, drive renewals and upsell opportunities, influence product roadmaps, and collaborate with product, legal, operations, and logistics teams to achieve growth.

Qualifications

• 8+ years of experience in early stage business development, account management, client success, or strategic partnerships in technology or high-growth startups.
• Bachelor’s degree.
• Experience negotiating and building commercial deals and partnerships.
• Retail, ecommerce, or logistics industry experience.
• Entrepreneurial mindset with opportunity and risk awareness.
• Collaborator and consensus-builder.
• Ability to set and communicate clear visions and strategies for teams.
• Optimistic yet pragmatic, with strong relationship-building skills.
• Ability to cultivate mutually beneficial relationships.

Responsibilities

• Manage and cultivate enterprise relationships with leading retailers and ecommerce logistics players.
• Lead renewals and upsell opportunities with existing merchant partners.
• Shape product roadmap and go-to-market strategies based on merchant feedback.
• Serve as liaison between partners and DoorDash leadership, product, legal, operations, and logistics teams.
• Inform goals for growth and revenue and advise on resource needs.
• Identify and pursue creative growth opportunities within the Drive organization.

Skills

Enterprise partnerships

Account management

Client success

Strategic partnerships

Negotiation

Collaboration

Leadership

Education

Bachelor's degree

Job description

About the Team

The New Verticals Business Development team is a small, fast-paced, high-performing group responsible for establishing, managing and scaling new lines of business at DoorDash in the retail and logistics space.

About the Role

Your role will be focused on building out a team while managing and scaling enterprise level partnerships in the retail and logistics space. This role will get you in at the ground floor and operate at “start up” pace for one of DoorDash’s fastest and most promising new bets. As Associate Manager, Retail Partnerships you will report into the Senior Manager of Retail Partnerships in our Merchant Business Development organization.

You’re excited about this opportunity because you will…

• Manage and cultivate enterprise relationships with leading retailers and ecommerce logistics players that will drive step change growth for DoorDash
• Lead renewals and upsell opportunities with existing merchant partners
• Shape product roadmap and go-to-market strategies based on merchant feedback
• Serve as the liaison between our partners and DoorDash leadership, product, legal, operations, and logistics teams
• Inform goals for growth and revenue (and its proxies); and advise on associated business resource needs
• Identify and pursue creative growth opportunities within the Drive organization

We’re excited about you because…

• You have 8+ years experience in early stage business development, account management, client success, or strategic partnerships in technology or high growth / early stage startups
• You have a Bachelor’s degreeYou have experience negotiating/building commercial deals and partnerships
• You have retail, ecommerce, or logistics industry experience
• You are entrepreneurially minded with a nose for opportunity and risk
• You are comfortable making decisions based on imperfect data
• You are a collaborator, and consensus builder
• You set and communicate clear visions and strategies for your teams
• You are naturally optimistic, but not blinded by conviction
• You cultivate mutually beneficial relationships

Compensation

The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future.

In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information.

DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others.

See below for paid time off details:

• For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year.
• For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month).

The national base pay range for this position within the United States, including Illinois and Colorado.

$110,600—$162,800 USD

About DoorDash

At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started by enabling door-to-door delivery, and we are looking for team members who can help us go from a company that is known as the place you order food to a company that people turn to for any and all goods.

DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We’re committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more.

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination.

Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only

We used Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provided Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023. We resumed using Covey Scout for Inbound again on June 29, 2024, and ceased using Covey Scout for Inbound on April 30, 2026.

The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: https://getcovey.com/nyc-local-law-144.