Associate Manager, Quality Assurance Operations

Genetix Biotherapeutics; Boston (MA); Hybrid; USD 115,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Tuition reimbursement

Commuter benefits

Job summary

Genetix Biotherapeutics is seeking an Associate Manager, Quality Assurance Operations to oversee external manufacturing partners and ensure cGMP compliance. You will liaise with CMOs and internal teams to manage deviations, change controls, investigations, and quality systems improvements.

The role demands 4–6 years in QA within GMP biopharma, strong regulatory knowledge, and the ability to operate in a fast-paced, matrixed environment with on-site/hybrid flexibility at Somerville, MA.

Qualifications

• Bachelor’s degree required in Life Sciences, Engineering, or related discipline.
• 4–6 years of QA experience in GMP-regulated biopharmaceutical or cell/gene therapy manufacturing.
• Strong experience supporting external manufacturing environments and CMO oversight.

Responsibilities

• Provide on-call QA support for manufacturing operations and manage quality events and risks.
• Maintain an external oversight model including QA-to-QA forums with CMOs.
• Lead deviation/lab investigation management meetings and ensure timely closure.

Skills

cGMP knowledge

Deviation & CAPA

Change Control

Lentiviral process

Cell/Gene therapy

Biologics manufacturing

Education

Bachelor’s degree in Life Sciences, Engineering, or related discipline

Job description

About Genetix Biotherapeutics

At Genetix Biotherapeutics every role has meaning, every team member is respected, and every day is a chance to make a difference. When you join Genetix, you're not just landing a new role, you become part of a company that's pursuing curative gene therapies to give patients and their families more days. We are doers, thinkers and collaborators who embrace and live by our values:

Our innovation is rooted in the diversity of our teams and results are achieved through cooperation and the integration of multiple viewpoints. This is personal and we approach every challenge with radical care.

This is a full-time hybrid position (3 days a week) in our Somerville – Assembly Row, Massachusetts office.

Position Description

The Associate Manager, Quality Assurance Operations will provide quality oversight of external manufacturing partners to ensure compliance with cGMP requirements, regulatory commitments, and Genetix quality standards. This role will serve as a key quality liaison across internal teams (Manufacturing, MS&T, Quality Control, and Patient Supply) and CMOs, supporting risk management, deviation and change control activities, quality system review, governance forums, and performance monitoring to drive consistent, compliant, and effective operations.

Job Duties and Responsibilities

• Provide on-call QA support for manufacturing operations, ensuring proactive identification, escalation, and mitigation of quality events and risks impacting ongoing manufacturing and product disposition
• Maintain a consistent and effective external oversight model, including leading QA-to-QA forums and guiding quality discussions in joint governance meetings with CMOs.
• Support regular internal Deviation/Lab Investigation Management meetings, ensuring compliance, quality, and timeliness.
• Review and Approve internal and external CMO Deviations and Change Controls
• Serve as QA point-of-contact for Product Complaints, ensuring appropriate investigation, documentation, and closure.
• Perform Quality Impact Assessments for Change Controls, ensuring appropriate risk evaluation and mitigation.
• Represent Quality Assurance Operations in Manufacturing Tier meetings, ensuring alignment on quality risks, priorities, and escalation pathways.
• Represent Quality Assurance Operations in Change Control Review Board (CCRB) meetings.
• Serve as QA reviewer and approver for: process validation protocols and reports, technical reports and supporting documentation, and internal and external validation deliverables
• Monitor CMO quality performance metrics, identify trends, and drive continuous improvement initiatives.
• Own and manage CMO Quality Agreements, including authoring, reviewing, negotiating, and maintaining compliance with current regulatory expectations.
• Author and review Annual Product Quality Reviews (APQRs) to ensure comprehensive evaluation of product and process performance.
• Identify trends, risks, and opportunities for improvement across the product lifecycle.

Essential/Required Qualifications

Education & Experience

• Bachelor’s degree in Life Sciences, Engineering, or related discipline (advanced degree preferred)
• 4-6 years of experience in Quality Assurance within GMP-regulated biopharmaceutical or cell/gene therapy manufacturing
• Strong experience supporting CMO oversight and external manufacturing environments

Technical Skills

• Deep knowledge of cGMP regulations (FDA, ICH guidelines)
• Deviation, CAPA, and investigation processes
• Change Control systems and validation lifecycle
• Knowledge of lentiviral vector process preferred
• Knowledge of process validation preferred
• Strong understanding of cell/gene therapy manufacturing or biologics

Core Competencies

• Demonstrated ability to lead cross-functional quality governance forums
• Strong risk-based decision-making and escalation capabilities
• Excellent communication, stakeholder management, and influential skills in internal and external settings
• Ability to operate effectively in a fast-paced, matrixed CMO environment
• High attention to detail with an inspection-ready mindset

Key Success Factors

• Proactive risk identification and escalation during manufacturing operations
• Timely closure and high-quality management of deviations and investigations
• Strong, compliant oversight of CMO operations and quality systems
• Effective cross-functional collaboration and governance leadershipContinuous improvement of quality systems and performance metrics

Additional Information

• Hybrid schedule based at the company's Somerville, Massachusetts headquarters, with on-site presence expected (three) days per week
• On-call QA support for manufacturing operations
• Prolonged periods of computer-based work.
• Occasional travel
• This position has no direct reports

Pay Transparency: $115,000 USD - $125,000 USD

Genetix’s total rewards package also provides employees with a comprehensive and competitive benefits suite to support a variety of employee needs. These benefits include comprehensive health, life and disability insurance, employer-matched 401(k) plan, lifestyle spending account, flexible time-off + paid holidays and winter holiday period, tuition reimbursement & loan repayment assistance, paid parental leave, paid onsite parking, commuter subsidy, and much more.

Genetix is proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other applicable legally protected characteristics.