Associate Manager, Microsoft 365 Engineer
SC Johnson GmbH
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Benefits offered by this job
Job summary
SC Johnson is seeking an Associate Manager, Microsoft 365 Engineer to administrate and optimize Microsoft 365 productivity services. The role partners with enterprise architecture, cybersecurity, MSPs, and business stakeholders to deliver secure, reliable productivity solutions.
Responsibilities include implementing 365 solutions, handling incidents, and driving modernization and automation across the platform while guiding internal teams and vendors.
Qualifications
- Bachelor's degree in information systems, computer science or related technical discipline.
- Minimum 5 years of experience with a global enterprise-level service.
- 3+ years of hands-on Microsoft 365 administration, including Exchange Online mailbox, Teams policy, SharePoint Online/OneDrive permissions, and PowerShell reporting/automation.
- Candidates must be legally authorized to work in the United States without sponsorship.
Responsibilities
- Serve as a hands-on technical resource for Microsoft 365 services including Exchange Online, Teams, SharePoint Online, OneDrive, and Microsoft 365 Apps.
- Design and implement Microsoft 365 solutions balancing user experience, security, cost, and standards.
- Support escalation and resolution of complex Microsoft 365 incidents and platform challenges.
- Contribute to technical standards, service roadmaps, and platform direction with M365 leadership.
- Support modernization, automation, and continuous improvement across productivity platforms.
- Provide technical guidance to internal teams, project resources, and MSPs.
- Coordinate with cybersecurity, compliance, infrastructure, and architecture teams to align with requirements.
- Evaluate new capabilities, lead proofs of concept, and recommend adoption opportunities.
Skills
Education
Tools
Job description
SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more. The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.
As the Associate Manager, Microsoft 365 Engineer you will support SC Johnson’s Microsoft 365 productivity and collaboration services through hands‑on administration, engineering support, operational improvements, and practical solution delivery. This role partners with service owners, enterprise architecture, cybersecurity, managed service providers, vendors, and business stakeholders to help deliver secure, reliable, and supportable productivity solutions.
- Serve as a hands‑on technical resource for Microsoft 365 services including Exchange Online, Microsoft Teams, SharePoint Online, OneDrive, and Microsoft 365 Apps.
- Design and implement Microsoft 365 solutions that balance user experience, security, cost, supportability, and enterprise standards.
- Support escalation and resolution of complex Microsoft 365 incidents, service issues, and platform challenges.
- Contribute to technical standards, service roadmaps, and platform direction in partnership with Microsoft 365 leadership.
- Support modernization, automation, and continuous improvement efforts across productivity and collaboration platforms.
- Provide technical guidance to internal team members, project resources, and managed service providers.
- Partner with cybersecurity, compliance, infrastructure, and architecture teams to ensure solutions align with enterprise requirements.
- Evaluate new Microsoft capabilities, lead proofs of concept, and recommend practical adoption opportunities for SC Johnson.
- Support business case development, licensing optimization, vendor engagement, and technical recommendations for investment decisions.
- Bachelor’s degree in information systems, computer science or related technical discipline.
- Minimum 5 years of experience with a global enterprise-level service.
- 3+ years of hands‑on experience performing Microsoft 365 administration activities, including but not limited to Exchange Online mailbox administration, distribution list and shared mailbox management, Teams policy and meeting configuration, SharePoint Online and OneDrive permissions support, Microsoft 365 group administration, user/license troubleshooting, service health review, and PowerShell-based reporting or automation.
- Qualified candidates must be legally authorized to work in the United States without current or future sponsorship for full-time employment.
- Experience supporting large or global enterprise environments with distributed users and support teams.
- Experience supporting technical initiatives from planning through implementation and operational support.
- Strong troubleshooting, analytical, communication, and problem‑solving skills.
- Deep experience in one or more areas: Exchange Online, Teams, SharePoint Online, OneDrive, Copilot, Entra ID, Purview, or PowerShell automation.
- Experience with Microsoft 365 governance, security, compliance, lifecycle management, and adoption practices.
- Experience working with managed service providers, vendors, and Microsoft support/account teams.
- Working knowledge of Microsoft 365 licensing, service planning, and cost optimization.
- Ability to collaborate with engineers, share knowledge, influence without direct authority, and communicate clearly with technical and non-technical audiences.
- Full-time role aligned to United States business hours, with occasional evening meetings to support global collaboration with the Philippines-based team.
- This role is onsite 5 days per week for the first 90 days. After 90 days, the role is eligible for 1 remote day per week, based on business needs and manager alignment.
- This role is not eligible for relocation.
- Racine based role.
- SC Johnson’s total compensation packages are at or above industry levels.
- In addition to salary, total packages may include bonuses, long-term incentives, matching 401(k) contributions and profit sharing based on company profitability, job level and years of service.
- subsidized health care plans
- maternity/paternity/adoption leave
- flexible work arrangements
- vacation purchase options
- recreation and fitness centers
- childcare
- counseling services
- and more
We’re a global business, with people from every culture, ethnicity, race, religion, gender identity, sexual orientation, age and ability. We recognize the breadth of human experience, and we work to celebrate it. It is our goal to build a diverse, inclusive and supportive work environment where all people can thrive. We’re committed to ongoing efforts that help us attract, hire, and retain diverse talent who want to build a positive, inclusive environment. Read more about our ongoing initiatives at https://jobs.scjohnson.com/inclusion.
At SC Johnson, we believe people achieve their best when they collaborate and work together in person. We value connection to strengthen teamwork, accelerate problem solving, and drive innovation.
The policy of the Company is to ensure equal opportunity for all qualified applicants and employees without regard to race, color, religion, gender, marital status, sexual orientation, national origin, ancestry, age, gender identity, gender expression, disability, citizenship, pregnancy, veteran status, membership in any active or reserve component of the U.S. or state military forces, genetic history or information or any other category protected by law.
If you are an individual with a disability and you need an accommodation or other assistance during the application process, please call our Human Resources department at 262-260-3343 or email your request to SCJHR@scj.com.
SC Johnson has been leading with purpose for 140 years, building high-quality products and iconic brands found in homes, schools and businesses in virtually every country worldwide – including OFF!®, Raid®, Glade®, Windex®, Scrubbing Bubbles®, Ziploc®, Mrs. Meyer’s Clean Day®, method®, Autan®, Baygon®, Mr Muscle®, Duck®, Lysoform® and more. The 13,000 people of our global, fifth-generation family company are committed to making the world a better place today and for future generations.
For information on how we process and protect your personal information, please click here to view the SC Johnson Privacy Notice. If you have any questions, please let us know by contacting us at PrivacyInquiries@scj.com.
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