Associate Manager, Document Control

Merz North America, Inc in; Franksville (WI); On-site; USD 70,000 - 100,000; Full time

Job summary

Merz North America, Inc is seeking an Associate Manager of Document Control (Finance) to lead the Document Control team, ensure proper creation, revision, approval, and release of documents within the Merz QMS. The role supports quality management and regulatory compliance across the organization.

The candidate will oversee training, audits, and continuous improvement initiatives, coordinating with QA personnel and department owners to maintain effective quality systems.

Qualifications

• Bachelor's Degree required in a related field.
• 3-5 years quality experience in medical device/pharma or similar regulated industry.
• 2+ years of supervisor or lead experience.
• ASQ CQA or CMQ/OE certification preferred.

Responsibilities

• Lead and manage the Document Control department to meet goals and deadlines.
• Ensure document control processes align with global standards and regulations.
• Maintain awareness of regulatory changes and support training programs.
• Drive continuous improvement initiatives in the Quality Systems department.
• Support internal, external, and vendor audit activities as needed.

Skills

Communication skills

Problem solving

Attention to detail

Multitasking

Regulatory awareness

Education

Bachelor's Degree

ASQ CQA or CMQ/OE

Tools

Microsoft Word

Excel

PowerPoint

Visio

Access

Adobe

Quality Management Software

Job description

Associate Manager, Document Control (Finance)

Founded in 1908, Merz is a successful, family-owned specialty healthcare company with a rich history. As a leading global aesthetics business, our award-winning portfolio of injectables, devices, and skincare products empowers healthcare professionals to enhance confidence through aesthetic medicine. Our purpose is to fuel confidence by helping people look better, feel better, and live better. We believe you do not have to choose between living life and making a living. Live your best life with Merz Aesthetics.

A Brief Overview

The Associate Manager, Document Control is responsible for providing tactical and strategic leadership for the Document Control Specialists and the process for the review and approval for Merz QMS Documents. Day-to-day activities include coordination, management and review of the document control team and their activities. Perform and/or assist with tasks required to oversee the proper creation, revision, approval and release of documents in accordance with the Merz QMS, regulations and standards. Oversee and/or assist with tasks related to the activities associated with operation of Merz North America Inc. Quality System and as directed. Provide direct support to Quality Management/Quality Assurance personnel regarding operation of the department and Quality System. Provide support to other departmental activities as directed.

What You Will Do

• Management Manage Document Control department and personnel. Leverage the Document Control team to ensure that business goals, deadlines and performance standards are met.
• Document Control Ensure all aspects of the Document Control Function effectively and efficiently meet global standards and regulations.
• Adherence to Regulations and Standards Maintain awareness of changes to global regulatory requirements and relevant standards related to Quality Systems and support the appropriate requirement or standard owner to ensure effective implementation. Support Training activities. Support Training activities including: maintaining training records, supporting Department Training Coordinator (DTC) program, conducting organization wide training (as needed), assists with on-time training goals, conducts orientation for new personnel (iMERZion), and reviewing DCN training plans.
• Process Improvement Initiatives Drive continuous improvement initiatives / projects for the Quality Systems Department
• Supports Internal, External and Vendor Audit Functions Supports Internal, External and Vendor Audit Functions as needed

Minimum Requirements

• Bachelor's Degree
• 3-5 years Quality experience in Medical Device, Pharmaceutical and/or equivalent regulated industry
• 2+ years Supervisor or Lead Experience

Preferred Qualifications

• ASQ CQA or CMQ/OE

Technical & Functional Skills

• Knowledge of regulatory requirements for medical device / pharmaceutical organization required.
• Strong technical and general problem-solving skills; experience with NCR/CAPA processes
• Medical and/or scientific terminology
• Professional phone etiquette plus careful handling of sensitive information
• Computer skills in Microsoft Word, Excel, PowerPoint, Visio and Access; Adobe; and Quality System Management Software.
• Familiar with ISO 13485 Quality System Standards, FDA Quality System Regulations, GMPs, and/or other international medical device regulations
• Organized, attention to detail
• Highly effective communication skills. Ability to work with company staff and communicate effectively throughout the organization.
• Manage multiple priorities and work with interruptions.

Benefits

• Comprehensive Medical, Dental, and Vision plans
• 20 days of Paid Time Off
• 15 paid holidays
• Paid Sick Leave
• Paid Parental Leave
• 401(k)
• Employee bonuses
• And more!

Your benefits and PTO start the date you're hired with no waiting period!

This position is not eligible for employer-sponsored work authorization. Applicants must be legally authorized to work in the United States without the need for current or future employer-sponsored work authorization.