Associate Manager, Customer Strategy

Kenvue; Rogers (AR); Hybrid; USD 111,000 - 156,000; Full time

Benefits offered by this job

Competitive benefits

Holidays & vacation

Volunteer time

Learning & development

Kenvue Impact Networks

Job summary

Kenvue is seeking an Associate Manager, Customer Strategy to shape and activate shopper strategies across assigned brands and retailers. You will translate enterprise priorities into customer plans and partner with Customer Development, Brand, Finance, and Planning teams to drive profitable omnichannel growth.

You will synthesize Circana/Nielsen and POS data into persuasive sell-in stories, support JBP and annual planning, and mentor junior analysts in delivering accurate insights and

Qualifications

• Bachelor’s degree required.
• Minimum of four years of experience in customer sales, category insights/management, analytics, shopper marketing/insights or related field in a consumer products environment.
• Strong experience with Circana/Nielsen data, POS analytics and customer performance metrics.
• Ability to translate data into clear, actionable customer strategies and narratives.
• Proficient in Excel and PowerPoint; Power BI or Tableau preferred.
• Strong presentation and cross‑functional collaboration skills.
• Experience with JBP or line review processes is a plus.
• Experience with Walmart, Target, CVS, Walgreens, Grocery, Club, Dollar or eCommerce customers preferred.
• Beauty category experience preferred.

Responsibilities

• Lead development of customer-specific strategies and activation plans aligned to brand and category priorities.
• Synthesize insights from syndicated data, retailer data, POS performance and category fundamentals to inform customer plans.
• Serve as a strategic partner to Customer Development teams delivering sell-in stories and growth recommendations.
• Own and deliver customer insights, line review support, and strategic deep dives (distribution gaps, innovation pacing, promo effectiveness).
• Partner with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support.
• Support key planning processes including JBP, Innovation Planning, integrated business planning forecast cycles, and customer business reviews.
• Translate national strategies into retailer-specific opportunities while maintaining compliance with national guardrails.
• Lead or support presentations for customer line reviews, leadership forums, and cross-functional working sessions.
• Mentor analyst support to ensure high-quality, actionable outputs.

Skills

Customer strategy

Data analysis

Excel

PowerPoint

Power BI

Tableau

JBP experience

Cross-functional collaboration

Education

Bachelor's degree

Tools

Circana/Nielsen

POS analytics

Power BI

Tableau

Job description

Kenvue is currently recruiting for a:

Associate Manager, Customer Strategy

What we do

At Kenvue, we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science, we’re the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON’S® and BAND-AID® that you already know and love. Science is our passion; care is our talent.

Who We Are

Our global team is ~ 22,000 brilliant people with a workplace culture where every voice matters, and every contribution is appreciated. We are passionate about insights, innovation and committed to delivering the best products to our customers. With expertise and empathy, being a Kenvuer means having the power to impact millions of people every day. We put people first, care fiercely, earn trust with science and solve with courage – and have brilliant opportunities waiting for you! Join us in shaping our future–and yours. For more information, click here.

Role reports to:

Director Cust Strat OGX Rogaine Incub

Location:

North America, United States, New Jersey, Summit

Work Location:

Hybrid

What you will do

The Associate Manager, Customer Strategy plays a critical role in shaping and activating customer‑specific strategies that drive profitable, omnichannel growth across assigned brands and retailers, with a focus on hair, face or incubator portfolios within Kenvue’s Skin Health & Beauty business segment. This role sits at the intersection of customer, category, and brand strategy—translating enterprise priorities and performance insights into executable customer plans. It acts as a strategic thought partner to Customer Development, Brand, Finance, Demand/Supply Planning and Category/Shopper teams to inform joint business planning (JBP), innovation execution, forecasting alignment and customer storytelling. Success in this role requires strong analytical judgment, the ability to synthesize complex inputs into clear recommendations, and the confidence to influence cross‑functional stakeholders in a fast‑paced, evolving retail environment.

Key Responsibilities

• Lead development of customer‑specific strategies and activation plans aligned to brand and category priorities
• Synthesize insights from syndicated data (Circana/Nielsen), retailer data, POS performance, innovation tracking and category fundamentals to inform customer plans
• Serve as a strategic partner to Customer Development teams by delivering clear sell‑in stories, performance readouts and growth recommendations
• Own and deliver customer insights, line review support, and strategic deep dives (e.g., distribution gaps, innovation pacing, promo effectiveness)
• Partner cross‑functionally with Brand, Finance, Demand/Supply Planning and Commercial teams to ensure aligned execution and forecasting support
• Support key planning processes including JBP, Innovation Planning, integrated business planning forecast cycles, and customer business reviews
• Translate national strategies into retailer‑specific opportunities while maintaining compliance with national guardrails
• Lead or support presentations for customer line reviews, internal leadership forums, and cross‑functional working sessions
• Mentor and inform analyst support, ensuring high‑quality, accurate and actionable outputs

What we are looking for

Required Qualifications:

• Minimum of a Bachelor’s degree
• Minimum of four years of prior experience in customer sales, category insights/management, analytics, shopper marketing/insights or related field in a consumer products environment
• Strong experience working with syndicated data (Circana/Nielsen), POS analytics and customer performance metrics
• Proven ability to translate data into clear, actionable customer strategies and narratives
• Intermediate to advanced Excel and PowerPoint skills are required; proficiency in Power BI or Tableau is preferred
• Ability to devise and deliver persuasive presentations, based on data-driven insights and facts, to gain support for business strategies and/or initiatives
• Strong cross‑functional collaboration, communication and presentation skills
• Experience participating in or supporting JBP or line review processes
• Experience supporting Walmart, Target, CVS, Walgreens, Grocery, Club, Dollar or eCommerce customers preferred
• Exposure to innovation planning, assortment strategy or omnichannel activation preferred
• Beauty category experience preferred

What’s in it for you

Annual base salary for new hires in this position ranges:

$110,500.00 - $156,000.00

This takes into account a number of factors including work location, the candidate’s skills, experience, education level & other job‑related factors.

• Competitive Benefit Package*
• Paid Company Holidays, Paid Vacation, Volunteer Time & More!
• Learning & Development Opportunities
• Kenvuer Impact Networks
• This list could vary based on location/region

*Note: Total Rewards at Kenvue include salary, bonus (if applicable) and benefits. Your Talent Access Partner will be able to share more about our total rewards offerings and the specific salary range for the relevant location(s) during the recruitment & hiring process.

Kenvue is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on merit without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability, please check our Disability Assistance page for information on how to request an accommodation.