Associate Manager

Madewell Stores Madewell, Inc.; United States; On-site; USD 33,062 - 41,328; Full time

Benefits offered by this job

Competitive base pay

60% discount on branded products

Paid Time Off (PTO)

401(k) plan with matching

Medical and dental insurance

Job summary

Madewell, Inc. is seeking an Associate Manager who will play a key role in leadership. You’ll ensure profitability by building genuine customer connections and loyalty.

Responsibilities include managing store operations, collaborating with the Store Director, and stepping into various roles as needed. Ideal candidates will have 3+ years of retail management experience, support brand values, and stay updated on fashion trends.

Qualifications

• 3+ years of full-time retail management experience in a similar scope.
• Must have scheduling flexibility, including nights, weekends and holidays.
• Ability to lift, carry, and move at least 40 pounds.

Responsibilities

• Collaborate with the Store Director to maximize profitability.
• Manage store operations, systems, and technology.
• Support recruiting, training, and development efforts.
• Curate a collaborative working environment for all associates.
• Engage the community and build loyalty through events.

Skills

Retail management experience

Customer service

Teamwork

Problem-solving

Flexibility

Job description

Our Story At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Job Summary

As an Associate Manager, you are a key member of the leadership team. You are responsible for ensuring profitability by fostering genuine customer connections, brand loyalty, and community engagement. You'll provide immediate feedback and coaching to maximize team performance. While you will own a key area of the business, you will also be expected to step into other roles to maintain operational excellence.

What You’ll Do

• Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems, and technology while ensuring accountability.
• Support Store Director with recruiting, training and development efforts.
• Partner with Store Director and management team to curate a collaborative working environment for all associates.
• Ensure the team is always on track to exceed goals and provide best-in-class customer service.
• Come up with innovative ways to engage the community and build loyalty through events.
• Can step into a variety of roles on the sales floor, if needed.

Who You Are

• Have 3+ years of full-time retail management experience with a similar scope.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Some Perks and Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell.
• Competitive Paid Time Off (PTO) plan, including paid holidays.
• 401(k) plan with company matching donations.
• Medical, dental, prescription, vision, and life insurance.
• Entertainment, travel, fitness, and mobile technology discounts.
• See our full list of benefits here.

Hourly Range

$24.00 - $30.00

Equal Employment Opportunity

We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law. We will not tolerate discrimination, harassment and intimidation in any form in our offices, stores or contact and distribution centers. Any behavior or acts that violate this policy will result in disciplinary action up to and including termination.