Associate Manager

Madewell Stores Madewell, Inc.; United States; Presencial; USD 36.000 - 45.000; Tempo integral

Benefícios oferecidos por esta vaga

Competitive base pay and bonus

60% discount on J.Crew/J.Crew Factory,

PTO and holidays

401(k) with company match

Medical, dental, vision, life

Discounts on entertainment, travel, &_

Resumo da vaga

J.Crew Group is seeking an Associate Manager for our retail locations. This role focuses on profitability through customer connections, brand loyalty, and community engagement, with coaching to maximize team performance.

You will own a key area, while also stepping into other roles to uphold operational excellence and ensure top-tier customer service across the store.

Qualificações

• Have 3+ years of full-time retail management experience with a similar scope.
• Must bend, reach, stretch for product and lift up to 40 pounds.
• Scheduling flexibility including nights, weekends and holidays.

Responsabilidades

• Collaborate with the Store Director to act as a shared business owner and maximize profitability.
• Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.).
• Manage store operations, systems and technology while ensuring accountability.
• Support Store Director with recruiting, training and development.
• Partner with Store Director and management team to create a collaborative working environment for all associates.
• Ensure the team exceeds goals and delivers best-in-class customer service.
• Develop community engagement and loyalty through events.
• Step into various roles on the sales floor as needed.

Descrição da vaga

Our Story

At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Job Summary

As an Associate Manager, you are a key member of the leadership team. You are responsible for ensuring profitability by fostering genuine customer connections, brand loyalty, and community engagement. You'll provide immediate feedback and coaching to maximize team performance. While you will own a key area of the business, you will also be expected to step into other roles to maintain operational excellence.

What You’ll Do

Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability. Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.) Manage store operations, systems, and technology while ensuring accountability. Support Store Director with recruiting, training and development efforts. Partner with Store Director and management team to curate a collaborative working environment for all associates. Ensure the team is always on track to exceed goals and provide best-in-class customer service. Come up with innovative ways to engage the community and build loyalty through events. Can step into a variety of roles on the sales floor, if needed.

Who You Are

Have 3+ years of full-time retail management experience with a similar scope. Passionately support our brand, customers, and teams. Stay up to date with current fashion trends and industry developments. Embrace teamwork, flexibility, and courtesy while executing tasks. Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills. Have scheduling flexibility, including nights, weekends and holidays. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Some Perks and Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Competitive Paid Time Off (PTO) plan, including paid holidays
• 401(k) plan with company matching donations
• Medical, dental, prescription, vision, and life insurance
• Entertainment, travel, fitness, and mobile technology discounts
• See our full list of benefits here

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range

Hourly Range: $26.25 - $32.85 At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

Core Focus

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

Company Culture

Our workplace should be a safe haven, where you flourish and succeed both as an individual and teammate.

Discrimination, harassment and intimidation have no place in our offices, stores, or contact and distribution centers. We will not tolerate it in any form, and furthermore, it is illegal. This applies not only to our associates but also to vendors and customers.

We explicitly prohibit discrimination based on the following legally protected characteristics: race, color, ancestry, national origin, religion, sex, pregnancy, childbirth and related medical conditions, marital status, age, sexual orientation, gender identification and expression, legally protected physical or mental disability, genetic information (including characteristics, testing and refusing to submit to a test), veteran status or any other basis protected under applicable federal, state or local law.

Any behavior or acts that violate this policy will result in disciplinary action up to and including termination.