Associate Manager

J.Crew Group; Hanover (MA); On-site; USD 36,162 - 45,254; Full time

Benefits offered by this job

Competitive base pay and bonus programs

Up to 60% discount on branded products

Competitive Paid Time Off (PTO) plan

401(k) plan with company matching

Medical, dental, and vision insurance

Job summary

A leading fashion retailer is seeking an Associate Manager in Hanover, MA. The role requires a strong retail management background, focusing on profitability, customer engagement, and team performance. Key responsibilities include collaborating with store leadership, managing operations, and innovating community engagement initiatives. Candidates should have over 3 years of experience in retail management, flexible scheduling, and a passion for fashion trends. Competitive pay and benefits, including a generous discount, are offered in this full-time position.

Qualifications

• 3+ years of full-time retail management experience with a similar scope.
• Ability to stay updated with fashion trends and industry developments.
• Must have scheduling flexibility, including nights, weekends and holidays.

Responsibilities

• Act as a shared business owner in collaboration with the Store Director.
• Own your designated division and manage store operations effectively.
• Innovate ways to engage the community and build customer loyalty.

Skills

Retail management experience

Problem-solving skills

Teamwork

Flexibility

Customer service skills

Job description

Associate Manager page is loaded## Associate Managerlocations: Hanover, MA, USA (Hanover Crossing - J.Crew Factory)time type: Full timeposted on: Posted Todayjob requisition id: 123128**Our Story**We think shopping should be fun. Actually,*really***Job Summary**As an Associate Manager, you are a key member of the leadership team. You are responsible for ensuring profitability by fostering genuine customer connections, brand loyalty, and community engagement. You'll provide immediate feedback and coaching to maximize team performance. While you will own a key area of the business, you will also be expected to step into other roles to maintain operational excellence.**What You’ll Do*** Collaborate with the Store Director to act as a shared business owner with a meaningful connection to every aspect of the brand while maximizing profitability.* Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)* Manage store operations, systems, and technology while ensuring accountability.* Support Store Director with recruiting, training and development efforts.* Partner with Store Director and management team to curate a collaborative working environment for all associates.* Ensure the team is always on track to exceed goals and provide best-in-class customer service.* Come up with innovative ways to engage the community and build loyalty through events.* Can step into a variety of roles on the sales floor, if needed.**Who You Are*** Have 3+ years of full-time retail management experience with a similar scope.* Passionately support our brand, customers, and teams.* Stay up to date with current fashion trends and industry developments.* Embrace teamwork, flexibility, and courtesy while executing tasks.* Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.* Have scheduling flexibility, including nights, weekends and holidays.* Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.**Some Perks and Benefits*** Competitive base pay and bonus programs* Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell* Competitive Paid Time Off (PTO) plan, including paid holidays* 401(k) plan with company matching donations* Medical, dental, prescription, vision, and life insurance* Entertainment, travel, fitness, and mobile technology discountsSee our full list of benefitsNote: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.Hourly Range: $26.25 - $32.85At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.## **STORES**Our creativity, passion and hard work behind the scenes come to life in our stores. We search for team members who share our passion for exceeding expectations in all that they do. You’ll drive performance, build relationships and find new ways to innovate in an inclusive setting. We offer flexible schedules and the opportunity to work with quality products we can all be proud of (not to mention a great associate discount!).