Associate Logistics Manager

werner; Jacksonville (FL); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Medical, dental, vision plans

401(k) plan

Stock purchase plan

Paid time off

Job summary

Werner Enterprises is seeking an Associate Logistics Manager to oversee day-to-day transportation operations under the guidance of the Dedicated Logistics Manager. Responsibilities include driver management, load planning, invoicing, and ensuring customer satisfaction through KPI-driven performance.

The role focuses on safety, equipment maintenance, payroll, and cross-department collaboration to drive profitability and on-time delivery for our customers.

Qualifications

• Experience in coordinating transportation operations and driver supervision.
• Ability to monitor KPI performance and drive improvements.
• Familiarity with freight billing, safety standards and regulatory compliance.

Responsibilities

• Assign drivers to loads optimizing origin, destination, freight type, miles and stops.
• Focus on driver training and retention, addressing home time, payroll and equipment issues.
• Ensure account profitability and growth.
• Monitor load assignments to meet customer service expectations.
• Oversee driver safety, pre-trip inspections, and CSA scores for on-time delivery.
• Enforce safety policies with the safety department and regulatory rules.
• Coordinate with billing, customer service, risk, and payroll teams.
• Align with customer dynamics and performance metrics to improve value.
• Perform related duties as needed by supervision.

Skills

Driver management

Load planning

Customer service

Account profitability

Safety compliance

Tools

AS400

Qualcomm

Job description

The Associate Logistics Manager is responsible and has operational oversight for the day-to-day transportation operations under the direction of the Dedicated Logistics Manager, which includes driver management, load planning, and customer service functions to ensure customer satisfaction. The operational functions include revenue generation (headhaul / backhaul), invoicing/billing, safety, equipment maintenance monitoring and driver payroll. This must be accomplished in conjunction with meeting the key performance indicators (KPI's) established by the Dedicated Logistics Manager, Operations Manager and our Customer.

Responsibilities

• Assigning drivers to loads by optimizing load information such as origination, destination, type of freight, number of miles, stops, directions, etc. with driver needs and availability. This is done using the AS400 computer system, Qualcomm satellite, face-to-face communication and telecommunication.


• Continually focus on driver training and driver retention by building and maintaining driver relationships through understanding and meeting driver needs. These needs include, but are not limited to home time, payroll, utility, equipment breakdowns, logging violations, equipment issues, etc.


• Responsible for account profitability and growth.


• Monitor drivers load assignments to achieve customer service expectations.


• Monitor drivers safety needs, pre-trip inspections and CSA scores to ensure safe, legal and on-time delivery of freight.


• Demonstrates a commitment to safety, with the support of corporate safety department, enforcing compliance with Federal, State and Organizational rules and regulations.


• Interface with various departments such as billing, vans, customer service, risk, safety, payroll, and fuel.


• Ensures compliance with all policies and procedures while making safety conscious decisions.


• Understand and adhere to our customer's dynamics, service expectations, goals, and initiatives as they relate to improving value for the Customer and Werner. This may include but is not limited to establishing positive and professional working relationships with drivers, associates and customers, monitoring performance metrics, participating in customer meetings, and coordinating maintenance of assets and equipment.


• Perform other related duties as assigned by supervisory personnel.

We know benefits are critical and we are committed to offering comprehensive and affordable options for you and your loved ones. This position is eligible for benefits, which include medical, dental and vision plans. We also offer a 401(k) plan, stock purchase plan, paid time off, life insurance, disability plans and other optional supplemental coverage.

Werner Enterprises provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, genetic information or veteran status or other status protected by law. We encourage applicants of all ages as we do not discriminate on the basis of an applicant's age.